“After waiting a long time and numerous contact to them my shoes eventually arrived in just a plastic bag packaging. They were too small and had no size on the packaging or the shoes. Have contacted them but no response with regards to a return and refund.”
“Ordered 2 inkjet cartridges on 10/6/24, email received confirming order and then to say order dispatched. To date order not received. Further email from OnBuy ‘did your order arrive safely’ if not to click ‘send me a link log in button’. No email received. Ordered from this site as it had a 4+ star rating on Trustpilot - not happy”
“The product i got from OnBuy is very good and real. This is the same what i wanted. And their sevice was excellent. I got my delivery before my delivery time. It was full cover and pack and with tracking ID.”
“Don’t get scammed by this website I ordered a
GREY Nintendo and I got a red and blue and it wasn’t wiped and it didn’t come with what it said it would”
“Poor! Lots of excuses, no action. Carrier blamed, it's Evri, so what do you expect? Received one item quickly. Still waiting for second, then came the excuses. I'm far from satisfied.”
“I've used Onbuy for quite a few purchases now and found them very competitive.
If I'm looking to buy anything I look on Am***n and E**y and other sellers sites.
Onbuy are often the best price or same but if you factor in the free shipping and the cashback they are the best choice.
So far I have made lots of purchases from them and never been let down.
I even found raw dog food for my dogs on there at the best price and free delivery which is often next day ...brilliant.
Onbuy have so many sellers which means millions of different products.
Onbuy is definitely my go to place to buy with confidence.”
“Can find very good bargains here at times - better even than Amazon/Ebay at times. Reliable e-commerce platform generally, and if they find a seller listed under their banner that is not performing (eg. seller that has advertised products but unable to fulfill the sale/taken your money but no product has arrived, then they bar them from the platform and refund your money themselves).
Also give cashback as an additional perk! I always check this site as well as Amazon/Ebay etc regularly for products that I am looking to buy.”
“Ordered on 10/06/24 one week later no delivery no emails explaining what is going on. Tried to find how to contact, but no luck. On their website it tells you to log in as a guest press this and that you’ll receive an email. Done all that never received an email . I am actually fuming 😡”
“Still not received item, 1 week after the delivery date, send me emails to ask how my order was with them, I await their reply. I wont hold my breath though.”
“I have recently discovered this site after a recommendation from a friend.
I wish I’d know of this company sooner!
I have already purchased a few items and have been happy with every single one!
There is a good choice of products at very competitive prices.
Just keep in mind that when you order goods they come from individual companies so OnBuy.com have no control over delivery times.
They do check though that you have received your purchases and are happy and satisfied with them.
You also get a chance to review both your purchases and the seller!
I am satisfied and confident to continue to buy from OnBuy.com and would recommend it to family and friends!”
“They advertise low prices in comparison to other online platforms, but after you place an order, they apologise for the delay and promise to send your purchase the following week, but you never receive it.
This fake website The UK government must take action and put a ban on this website.”
“Searching for a table, saw this one and that one but then crossed paths with OnBuy and I found just what I was looking for. Free shipping too which is bonus.”
