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OnBuy.com Reviews

3.8 Rating 1,510 Reviews
70 %
of reviewers recommend OnBuy.com
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Location:

12-14 Dean Park Crescent, Bournemouth
BH1 1HP

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OnBuy.com 1 star review on 6th July 2024
PcPatel
OnBuy.com 1 star review on 6th July 2024
PcPatel
OnBuy.com 1 star review on 6th July 2024
PcPatel
OnBuy.com 1 star review on 6th July 2024
PcPatel
OnBuy.com 1 star review on 6th July 2024
PcPatel
OnBuy.com 1 star review on 6th July 2024
PcPatel
OnBuy.com 1 star review on 6th July 2024
PcPatel
35
Anonymous
Anonymous  // 01/01/2019
Great service fast delivery huge selection great pricing definitely recommend will be using again
Helpful Report
Posted 7 months ago
Fist time bought from OnBuy everything was excellent
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Posted 7 months ago
Happy with my item and quick delivery
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Posted 7 months ago
Ordered table top freezers. It arrived earlier than expected and was well packed. No problems. I have shopped with this company before.
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Posted 7 months ago
You sent me a cheap watch in place of the watch I ordered.Order no. T58TD6X I returned this to you by recorded delivery and I have not received an apology or a refund.Pretty shoddy service!
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Posted 7 months ago
I ordered 2 pairs of 'Nike' trainers for my twin daughters. They are not Nike and copies. Not happy
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Posted 7 months ago
OnBuy allows me to support independent retailers up and down the country and avoid using a global non-tax payer.
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Posted 7 months ago
Bought a benefit mascara which isnt genuine make , its also dry as if old or used I have emailed Onbuy but no reply as yet as I want a refund
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Posted 7 months ago
Very speedy delivery affordable excellent value well done thank you .Il carry on using you .
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Posted 7 months ago
My third review, I’m almost80 years old all I want is a simple way to get my refund from giks global. There is no obvious way to contact them, which makes me think they don’t give refunds. A haven’t got an order no I have given you all the information I have.
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Posted 7 months ago
I placed an order on 19 Feb it took onebuy to let me now that the item is no longer available on April 2nd. The service is rubbish and I don't recommend any one to buy anything this has happend to few of my friends as well.
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Posted 7 months ago
Order was cancelled within 5 minutes of ordering, was despatched 2 days later, then another 3 days after that I received an email saying delivery would be stopped and refund issued, but delivery was made a week after being cancelled 😡
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Posted 7 months ago
Ordered clarins eye serum On21st of march.when parcel arrived it was face serum,with no seal, I can’t use the face serum.i can’t find a way to send it back to gits global, i’ve no account.i will never use on buy again.
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Posted 7 months ago
Great shopping site , good sales information , easy to use and payments are secure...would definitely use again.
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Posted 7 months ago
As with other reviews I've now seen, ordered and paid for goods, of which only a third arrived. Can't find the name of the actual seller, have contacted customer service at Onbuy 4 times now, and as with another reviewer they are ignoring me now. I have also sent a hand written letter to the CEO, so I'll see if he responds. It was something of an investigation to even find him, couldn't find the company on Companies House, had to just keep searching for an address. Will now report the company to Trading Standards.
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Posted 7 months ago
Highly Recommend Brilliant Customer service Product Potent in Smell as a Aftershave
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Posted 7 months ago
Bought a ps5 controller that didn’t even last 2 1/2 months, the springs went and the controller was useless, now looking at the reviews I can see iv probably paid the full original price for a cheap knockoff!!!!
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Posted 7 months ago
Onbuy always deliver the goods in time and keep me up to date with the progress of the order
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Posted 7 months ago
Scammed us with blatantly fake Pokemon cards. When requesting a refund we have never heard back from them. Avoid this website!!
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Posted 7 months ago
Ordered a water butt, paid and waited. Went past the delivery date so I contacted them, their explanation was they lost the tracking, refunded my money but no apology or real explanation and no water butt.
Helpful Report
Posted 7 months ago
OnBuy.com is rated 3.8 based on 1,510 reviews