“You sent me a cheap watch in place of the watch I ordered.Order no. T58TD6X
I returned this to you by recorded delivery and I have not received an apology
or a refund.Pretty shoddy service!”
“My third review, I’m almost80 years old all I want is a simple way to get my refund from giks global. There is no obvious way to contact them, which makes me think they don’t give refunds. A haven’t got an order no I have given you all the information I have.”
“I placed an order on 19 Feb it took onebuy to let me now that the item is no longer available on April 2nd. The service is rubbish and I don't recommend any one to buy anything this has happend to few of my friends as well.”
“Order was cancelled within 5 minutes of ordering, was despatched 2 days later, then another 3 days after that I received an email saying delivery would be stopped and refund issued, but delivery was made a week after being cancelled 😡”
“Ordered clarins eye serum On21st of march.when parcel arrived it was face serum,with no seal, I can’t use the face serum.i can’t find a way to send it back to gits global, i’ve no account.i will never use on buy again.”
“As with other reviews I've now seen, ordered and paid for goods, of which only a third arrived. Can't find the name of the actual seller, have contacted customer service at Onbuy 4 times now, and as with another reviewer they are ignoring me now.
I have also sent a hand written letter to the CEO, so I'll see if he responds. It was something of an investigation to even find him, couldn't find the company on Companies House, had to just keep searching for an address.
Will now report the company to Trading Standards.”
“Bought a ps5 controller that didn’t even last 2 1/2 months, the springs went and the controller was useless, now looking at the reviews I can see iv probably paid the full original price for a cheap knockoff!!!!”
“Ordered a water butt, paid and waited. Went past the delivery date so I contacted them, their explanation was they lost the tracking, refunded my money but no apology or real explanation and no water butt.”