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OnBuy.com Reviews
3.8
Rating
1,670
Reviews
70
%
of reviewers recommend
OnBuy.com
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Location:
12-14 Dean Park Crescent, Bournemouth
BH1 1HP
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"Scam!!! They've stopped replying to our refund requests after we've sent back the goods (which were partially delivered)."
Sonia Mazzotta
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
50
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01/01/2019
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Muhammad Altaf
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“
Nice service .and cheap as well .I like that a lot
”
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Posted 4 years ago
Janice Slivinski
Verified Buyer
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“
My new phone case is perfect.It arrived on time, well packaged and very well priced. Thank you I love it
”
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Posted 4 years ago
Cheryl Timmis
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“
Excellent products great prices under I roof
”
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Posted 4 years ago
Anonymous
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“
Did what it said on the tin.
”
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Posted 4 years ago
Farrukh Saleem
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“
Item should arrive early
”
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Posted 4 years ago
Anonymous
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“
We bought the magnafing glass to help us to help are grandson on home schooling
”
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Posted 4 years ago
Janet Rust
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“
product exactly as requested arrived early and in good quality
”
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Posted 4 years ago
Dawn Jenner
Verified Buyer
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“
Great service and product👍
”
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Posted 4 years ago
Anonymous
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“
Product as advertised. No problems with delivery.
”
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Posted 4 years ago
William Hendry
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“
Item was as described and delivered quickly. Excellent.
”
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Posted 4 years ago
Pauline Chinnick
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“
Speedy delivery . Items as expected. Will use on buy again.
”
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Posted 4 years ago
Paul Doonan
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“
Excellent value for money
”
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Posted 4 years ago
Bryan Lane
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“
Customer services gave an excellent service when I had a problem with a seller. Answers to emails were within 2 days which I consider to be acceptable in the current climate
”
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Posted 4 years ago
Jo Harrison
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“
Very good service Well packed and lovely item purchased
”
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Posted 4 years ago
Anonymous
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“
Simple to order great delivery time and the price was excellent to. Would I use again? Most certainly.
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Posted 4 years ago
Anthony Haslam
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“
Great site recommended
”
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Posted 4 years ago
Julie McPherson
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“
Just a book but it was cheaper than any other site
”
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Posted 4 years ago
Margaret Langton
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“
The items I bought were for my grandchildren who were delighted The quality of the pram accessories were good value for money.
”
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Posted 4 years ago
Janet Powney
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“
Order from OnBuy for the first time was very impressed good priced item and the delivery time frame was quicker than quoted.
”
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Posted 4 years ago
Steven Taylor
Verified Buyer
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“
excellent supplier have never been more satisfied quality and service superb.
”
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Posted 4 years ago
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OnBuy.com
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3.8
based on
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