One Education Reviews

Name: One Education
Address: 63 St Mary Axe, London, United Kingdom
Rating: 4.45

4.5 Rating 1,387 Reviews

87 %

of reviewers recommend One Education

Company Reviews

Metrics

Info

4.5

Based on 1,387 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About One Education:

One Education is to help people gain the practical knowledge and transferable skills necessary to enhance their careers.

Our training can improve your abilities in business situations, teaching you how to address issues through relevant and industry-specific skills and specialist knowledge.

Visit Website

Phone:

020 3890 6420

Email:

info@oneeducation.org.uk

Location:

63 St Mary Axe,
London
United Kingdom
EC3A 8AA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just complete the Nurse Prescribing Diploma and I must say - it was excellent. My knowledge and confidence as certainly been boosted by subscribing to this course. Lots of relevant information - presented in an easy to understand format which gives an insight into what’s expected if you prescribe to undertake this skill at university level. Will certainly be looking at undertaking more courses in the near future”

Helpful Report

Posted 3 years ago

Hi Jacki, We are really glad to know you loved the Nurse Prescribing Diploma course and completed it successfully. Hope to see you again soon. Regards, One Education Team

Posted 3 years ago

“Excellent Course Material, what i like is from module to module keep the interest in studying. Excellent wordings, excellent voice assistance.. The content in module keep motivate and interesting to learn more and more.. I enjoyed studying... Great platform for studying..”

Helpful Report

Posted 3 years ago

Hi Ameen Asif, Thank you so much for your review. It's great to hear that you liked the course. Hope to see you again soon. Regards, One Education Team

Posted 3 years ago

“Excellent course! I am very satisfied with the content. Lesseons are easy going and interesting. It helped me a lot in my development:)”

Helpful Report

Posted 4 years ago

Hi Helena, Thank you so much for this wonderful review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Regards, One Education Team

Posted 4 years ago

“The course I have taken was great! After taking the course, I am ready to impart my knowledge. I understand now the side of my students. I am putting myself now to the shoes of my students, I have learned that learning a foreign language to their case is not easy. It takes ample of time, long process, and should have principle to follow. I am thankful for this course because I am growing professionally. Taking this course is not just growth and professional development, it is also about understanding our learners how to learn languange effectively and efficiency.”

Helpful Report

Posted 4 years ago

Hi Jefrey, Thanks so much for sharing your experience with us. We hope to see you again soon. Regards, One Education Team

Posted 4 years ago

“Seriously out of date! This information is 6 years old, which is a very long time, with how rapidly social media platforms change. When setting up pages, they are different processes to what there was 6 years ago. One section is about Google+, which shut down over 2 years ago!!”

Helpful Report

Posted 4 years ago

Hi Kate, Thank you for your review. I'm sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. I've forwarded the course for a review to the QC team upon receiving your complaint. They will update it as required. You don't have to worry at all as we prioritize customer experience more than anything. One of our agents will contact you asap and we will try to compensate your loss. You can also contact me directly at info@oneeducation.org.uk anytime. Regards, One Education Team

Posted 4 years ago

“I have learned a lot after taking 120 hour TELF (TESOL) Masterclass Course. Very commendable platform!”

Helpful Report

Posted 4 years ago

Hi Jefrey, Thank you so much for taking the time to leave an excellent feedback. We really appreciate it. Please let us know what we can do for you in the future. Regards, One Education Team

Posted 4 years ago

“Complete useless course content. Course contents are very basic seem like copied from the internet and content developed by nonprofessionals. Don't be a loser purchasing one education course. It's not even worth a single pound. Complete garbage. Waste of time & money.”

Helpful Report

Posted 4 years ago

Hi Patricia, I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. I have forwarded the course for a review to the QC team upon receiving your complaint. They will update it as required. One of our agent will contact you asap and look into your issues. Regards, One Education Team

Posted 4 years ago

“I found the Copywriting Level 5 course well structured and informative, with plenty of examples of good and bad practice to enhance the content and provide a point of reference. The combination of eye-catching slides and a voiceover worked very well for me. It was also great to be provided with the login details so quickly after purchase.”

Helpful Report

Posted 4 years ago

Dear Learner, Thanks so much for sharing your experience with us. Copywriting Level 5 is one of our top selling courses and we are grad to know that you loved it. We hope to see you again soon. Regards, One Education Team

Posted 4 years ago

“I’d like to thank live chat guys James Harrison and Henry wood for their time knowledge, and guidance in helping me choose between which course would best suit my needs. Most of all, being in my 60 s and disabled with arthritis, I had concerns, and it’s been a long time since I’ve been in the classroom. They were both very patient with me and I’m happy with the service of one education. I am already enjoying the course, and I’ve already chose my next course which will compliment my first course.”

Helpful Report

Posted 4 years ago

Hi Christine Sherwood, We are thrilled to have you as part of the One Education family! Thank you for sharing your kind words with us and mentioning James and Henry. You’re right, James Harrison and Henry Wood are always going above and beyond. We’ll be sure to share your praises with them! Regards, One Education Team

Posted 4 years ago

“There was some good information given within the course, however, I thought that the course would be more interactive providing you with exercises to try. I also was very disappointed to learn at the end of the course that you would need to purchase your certificate. It did give some good tips. Although the trainer tried to entice you into purchasing his other course, which may have been more beneficial if you were able to access this directly from the effective communication course.”

Helpful Report

Posted 4 years ago

Hi Sharon, Thank you for your feedback and we really appreciate your suggestion. We will definitely try to add more exercises to the course. As per the certificate price, there are learners who do the courses to refuel their knowledge and don't actually wish to purchase the certificate. That's why we kept it separate from the course price. However, I believe one of our agents already contacted you and assist you with your query. Regards, One Education Team

Posted 4 years ago

“Very basic course with a monotone video platform. some good content included but struggled to stay interested. Also disappointingly note that anybody doing this course will not be provided with the course material for future reference due to it 'being copyright'.”

Helpful Report

Posted 4 years ago

Dear Learner, We are extremely sorry to hear that you did not find the course interesting that much. This is an instructor course and got lots of positive reviews as well. However, I want to make things right and compensate your loss as this course could not meet your expectations. If you are worried about course access, let me assure you that you will get full one year access to the course material for future references. We provide even lifetime access if you need. One of our agents will contact you shortly and help you with your further query. Regards, One Education Team

Posted 4 years ago

“This course was very interesting and easy to follow. Although I thought it would be more interactive with having emails with photography feedback once you submitted a photo and I never received anything. Id highly recommended Video school on YouTube too!”

Helpful Report

Posted 4 years ago

Dear Learner, Thank you so much for your suggestion and we really appreciate you taking the time to share your feedback with us. We look forward to seeing you again soon. Best regards, One Education Team

Posted 4 years ago

“After requesting via the Info email address and Helpdesk for the IT problems to be resolved following previous non-feedback, the problems were rectified and I was able to complete the course satisfactory. By way of apology after my last review they also gave me a free PDF certificate to confirm my passing of the course due to the clunky IT problems. Assignment 7 and the reading were the most helpful aspects of the course I found personally.”

Helpful Report

Posted 4 years ago

Dear Learner, We are really happy to see that you are having a better experience with One Education. Customer satisfaction is our top priority and I will make sure we continue to improve our services further. Hope to see you again soon! Regards, One Education Team

Posted 4 years ago

“I have just completed the Proofreading and Copyediting course. I found it to be manageable around other commitments, easy to follow and I learned a lot. The end assignment was a good method to consolidate what I had learned. I would recommend this course and One Education to others, thanks”

Helpful Report

Posted 4 years ago

Dear Phillip, Thank you so much for taking the time to leave an excellent feedback. We really appreciate it. Please let us know what we can do for you in the future. Best wishes, One Education Team

Posted 4 years ago

“I am trying to continue my course and have tried since yesterday and won't let me continue comes up with error . Its says I have two weeks to complete the course so I don't want to be charged because I can't make deadline because I can't get on. I emailed and nobody has bothered to reply to me. When will this be fixed? I can log on but when I hit the button to continue my course I get thrown out.”

Helpful Report

Posted 4 years ago

Dear Carolyn, We are sorry for your inconvenience. Due to server maintenance we are facing some technical issues and some of our learners getting error notice while continuing their courses. Our technical team is trying their best to resolve the issue with utmost priority. Rest assured, we will fix it soon and you don't have to worry about the deadline at all, we are going to extend the deadline so that you can complete the course at your convenient time. As you know, we do provide customer support on the weekend, however, because of current covid-19 situation we are operating with limited human resources and sometimes they can't respond to the learners timely but one of our agents will contact you asap and help you with your queries. Regards, One Education Team

Posted 4 years ago

“Great course. It give you knowledge . It's great.”

Helpful Report

Posted 4 years ago

Dear Learner, Thank you so much for your 5-star review! We will share this with the team members as an inspiration to keep up the amazing work. Regards, One Education Team

Posted 4 years ago

“Awful course - technically, faults occur on each stage and now I cannot enter the course at all. When you contact the help desk, you get someone contacting you about a week later and then they say they will come back to you but don't - my message would be, One Education have an awful technical team and the course has some useful information, but is just a basic overview. The Free ones on Open University are just as good”

Helpful Report

Posted 4 years ago

Dear Learner, Please take our sincere apologies for your inconvenience. Due to server maintenance we were facing some technical issues this weekend and some of our learners could not continue their courses for certain moments. The issue was resolved within a short time with utmost coordination of our technical team. As you know, we do provide customer support on the weekend, however, because of current covid-19 situation we are operating with limited human resources and sometime they can't respond to the learners timely on the weekend. Hope you understand. One of our agents will contact you asap and help you with your further queries. Best regards, One Education Team

Posted 4 years ago

“Excellent Course giving great direction into the Supply Chain and its components. It is ideal for professionals who wish to certify their level of knowledge.”

Helpful Report

Posted 4 years ago

Hi Eleni, Thank you so much for taking the time to leave an excellent feedback. We really appreciate it. Please let us know what we can do for you in the future. Regards, One Education Team

Posted 4 years ago

“Essencial course, short quize after each module, sometimes tricky:), but, by the way you learn and remember more. Foundation knowledge about pharmacy assistant and technician position in the pharmacy, work organization and type of pharmacies. You get to know basic abbreviation and acronyms connected with your future job.”

Helpful Report

Posted 4 years ago

Hi Marzena, We really appreciate you taking the time to share your feedback with us. We look forward to seeing you again soon. Regards, One Education Team

Posted 4 years ago

“I went to sit my course exam and some of the questions did not relate to the content. The content has been updated without any correspondence I thought it meant I had to re-do all my revision. However, I was contacted by the team who advised me and I was able to complete the course in relation to the original materials I have been working on. It is good to see the materials are reviewed and updated.”

Helpful Report

Posted 4 years ago

Hi LR, Thank you so much for your feedback. I can see that you have studied the only course taken a year back (School Administrator Training). At One Education we are always striving to meet our customers’ expectations and we need to update the courses as required. But you don't have to worry at all, the older version of the courses are also available for the students who need them. In terms of the content, we have already updated it as you noticed. So, if you get time I would request you to go through the updated version of the course. One of our agents will contact you asap and answer your further queries. Regards, One Education Team

Posted 4 years ago

One Education is rated 4.5 based on 1,387 reviews