One Education Reviews

Name: One Education
Address: 63 St Mary Axe, London, United Kingdom
Rating: 4.45

4.5 Rating 1,387 Reviews

87 %

of reviewers recommend One Education

Company Reviews

Metrics

Info

4.5

Based on 1,387 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About One Education:

One Education is to help people gain the practical knowledge and transferable skills necessary to enhance their careers.

Our training can improve your abilities in business situations, teaching you how to address issues through relevant and industry-specific skills and specialist knowledge.

Visit Website

Phone:

020 3890 6420

Email:

info@oneeducation.org.uk

Location:

63 St Mary Axe,
London
United Kingdom
EC3A 8AA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such an enjoyable course from the outset. It is delivered in bite size videos. Great tutor!”

Helpful Report

Posted 4 years ago

Hi Andrea, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Best wishes One Education Team

Posted 4 years ago

“I have just started the Property Development Diploma and completed Module 1. So far so good in terms of general information learned. However, there is a "404 Not Found" Error when I tried to get onto Module 2 (Module 3 is doing the same). I thought my experience WAS great, until i got these errors. Very frustrating when as all I want to do is move forward with the course.”

Helpful Report

Posted 4 years ago

Hi, We are extremely sorry for this website error. To provide you a better learning experience we are upgrading the platform and due to the system upgrade some of our learners facing '404 Not Found' error, but let me assure you that our technical team is working really hard and this problem will be fixed soon. For further assistance please contact us directly at info@oneeducation.org.uk. Best regards One Education Team

Posted 4 years ago

“Great course and interesting but the only downside is that you have to pay for your certificate”

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Posted 4 years ago

Hi Wendy, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Surely we will try to do better next time. Thank you. Best wishes One Education Team

Posted 4 years ago

“Web Site not Supporting. Certificate cant see again course details also not updated time to time. some time sound disappears. course material problem as its not in pdf format. No specific UK specification on certificate. Certificate seen miss print fonts and clarity. No certificate sent to emails.”

Helpful Report

Posted 4 years ago

Hi Jaydipsinh, Please take our sincere apologies. We are always striving to provide the best learning experience to our customers, and it sounds like this time we fell short. I want to assure you that your experience is not common. One of our agents tried but could not reach you by phone, however we have sent you an email inquiring how we could make things right, and I hope you’ll give us another chance. Best regards One Education Team

Posted 4 years ago

“The website kept freezing, tutor hesitated and didn't seem very confident”

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Posted 4 years ago

Hi, Please take our apology. To provide better learning experiences we are upgrading One Education platform and because of the upgrading process some of our students are facing difficulties with their courses. But let me assure you that your experience is not common and we are doing everything we can to make things right. Hope you will give us another chance. Best regards One Education Team

Posted 4 years ago

“I really enjoyed the Travel and Tourism Management Course Level 3 which I passed and want to do another course however my certificate did not have the Level 3 printed on it. They said they would amend this but despite numerous emails to them and leaving messages I have not heard or recieved anything!”

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Posted 4 years ago

Hi Grace, Thank you so much for this 5-star review and please take our sincere apologies for the inconvenience. I can see that you ordered both PDF and print copy certificate, and we have re-sent both copies mentioning 'Level 3' certification. I believe you already got the PDF, the print copy may take 3-9 working days considering current lockdown. We will surely do better if you give us another chance to make things right. Best regards One Education Team

Posted 4 years ago

“You have to pay additionally for the certificate. The platform constantly freezes. Though the biggest disappointment is the educational value of the course.”

Helpful Report

Posted 4 years ago

Hi, Please take our sincere apologies for your inconvenience. At One Education, we are always striving to meet our customers’ expectations, and it sounds like this time we fell short. I want to assure you that your experience is not common. For a better learning experience we are upgrading the platform and that's the reason some of our learners are facing temporary site issues, but it will be fixed soon. If you have any other questions or you’d like to talk more in-depth, please reach out to us directly at info@oneeducation.org.uk. We really want to make things right, and we hope you’ll give us another chance. Best regards One Education Team

Posted 4 years ago

“I'm currently enrolled on the after effect and premier pro video editing course. Content is great but the quality is poor. I can only view the videos in 360p making it incredibly hard to follow along with.”

Helpful Report

Posted 4 years ago

Hi Jamie, Thank you for your feedback and please take our sincere apologies for the video issue. At One Education, we are always striving to meet our customers’ expectations, and it sounds like this time we fell short. We want to assure you that your experience is not common, and we have already taken the course for an update. We will do everything we can to make sure we do better in the future. If you have any other questions or you’d like to talk more in-depth, please reach out to us directly at info@oneeducation.org.uk. Best regards One Education Team

Posted 4 years ago

“The Building Surveyor course was informative and gave a good amount of information. The assignments were useful to keep you on track and the exam questions were specific enough to be reaching. I would give 5 stars but you can't down load the course teaching materials to be easily printed for future reference which is a shame.”

Helpful Report

Posted 4 years ago

Hi Mervyn, Thank you so much for your 4-star review. For obvious reasons we can not let our students download or print the study materials but you get 12 months access to the course material for future reference. Hope you will enjoy your next course with us. Best wishes One Education Team

Posted 4 years ago

“Recommended 100%”

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Posted 4 years ago

Hi Cameron, Thank you so much for your recommendation. Hope you will be with us soon again. Best regards One Education

Posted 4 years ago

“have got my exam result on January 18 . I'm waiting for my certificate. But still I didn't get my certificate. So I mailed them because I need my certificate before, now27 January I receive only the transcript hope they will send it pdf certificate plus Hardcopy???”

Helpful Report

Posted 4 years ago

Hi Chakib, I can see you ordered the hardcopy only, but we are giving you the PDF for free this time! Your hardcopy certificate is already printed and mailed to you address. As your location is outside the UK and considering current pandemic situation it may take 7-10 days before you get it. In the meantime you can use the PDF. Please contact us at info@oneeducation.org.uk for further assistance. Best wishes Joseph Cox One Education Team

Posted 4 years ago

“Web page so slow, complained several times. Course took twice as long because of this. Course was mainly cartoon videos. Took several calls/emails to get a receipt as they denied we purchased through them.”

Helpful Report

Posted 4 years ago

Hi Nicky, Please take my apologies regarding the site speed, One Education is currently under an update. I can see you already completed one of your courses. Please note that if you purchase courses from a third-party website you need to provide the purchase code for verification. However, One of our agents will contact you asap and serve your queries. Best regards Joseph Cox One Education Marketing Team

Posted 4 years ago

“Support team very responsive in my case. I have had an issue with my test results and they solved it immediately.”

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Posted 4 years ago

Hi Alicia, Thank you for the wonderful review and for taking the time to share your feedback with One Education. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Best regards One Education Team

Posted 4 years ago

“I have sent the company 2 emails and did not get a response. The first was about my log on details, no response. I had to solve the issue myself. The second was about where I access my certificate and still no response. I also called and no response.”

Helpful Report

Posted 4 years ago

Hi Deniece, Please take my sincere apologies. Due to current lockdown we are operating with limited resources and our customer support team is trying to respond to all of our students, but sometimes they are having difficulties to respond instantly, I hope you understand. However, I have already assigned one of our agents to contact you immediately and solve your issues. Best wishes Joseph Cox One Education Marketing Team

Posted 4 years ago

“One education helped me greatly with my job, got an appraisal lately :) :)”

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Posted 4 years ago

Hi Aidan, Thanks so much for sharing your experience with us. We hope to see you again soon. Best wishes One Education Team

Posted 4 years ago

“Consistent and informative material for professional growth. A must try for ambitious people”

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Posted 4 years ago

Hi Adam, Thank you for your feedback. At One Education, we are always striving to meet our customers’ expectations. We value your input and encourage you to let us know more details about your experience with us. Best wishes One Education Team

Posted 4 years ago

“I have got my exam result on January 1st week. I'm waiting for my certificate. But still I didn't get my certificate. So I mailed them because I need my certificate before 31st January 2021 for my job related proceddures. But they didn't reply.”

Helpful Report

Posted 4 years ago

Hi Athira, We sent your certificate on January 13. I guess you missed the email somehow, please check your junk mails and still if you can't see it contact us asap. I have already told one of our agents to call you and solve the issue immediately. We are extremely sorry for the inconvenience. Best regards Joseph Cox One Education Team

Posted 4 years ago

Dear Athira, Our agent could not reach you on your number but we have sent you the certificate again. Please check your junk mails too. Contact us at info@oneeducation.org.uk if you need any further assistance. Best wishes One Education Team

Posted 4 years ago

“Ultimate Photography Bundle did learn things summited photo's but no feed back no coaching on where you are going wrong or what your doing wright completed coarse with no results no pass mark no help plus had to pay for a certificate, I got this for a gift if i had to pay for this I would ask for a refund feel like it's a micky mouse certificate”

Helpful Report

Posted 4 years ago

Dear Brian, Thank you for your feedback. At One Education, we are always striving to meet our customers’ expectations, and it sounds like this time we fell short. We want to assure you that your experience is not common, and we will do everything we can to make sure we do better in the future. With specific issues please contact us directly at info@oneeducation.org.uk. We really want to make things right, and I hope you’ll give us a chance. Best regards One Education Team

Posted 4 years ago

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Posted 4 years ago

“I wrote the 120 hour tefl master class on December 14 and my result published on January 13. I didn't get my certificate yet. I need my certificate before January 31.”

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Posted 4 years ago

One Education is rated 4.5 based on 1,387 reviews