One Education Reviews

Name: One Education
Address: 63 St Mary Axe, London, United Kingdom
Rating: 4.45

4.5 Rating 1,378 Reviews

87 %

of reviewers recommend One Education

Company Reviews

Metrics

Info

4.5

Based on 1,378 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About One Education:

One Education is to help people gain the practical knowledge and transferable skills necessary to enhance their careers.

Our training can improve your abilities in business situations, teaching you how to address issues through relevant and industry-specific skills and specialist knowledge.

Visit Website

Phone:

020 3890 6420

Email:

info@oneeducation.org.uk

Location:

63 St Mary Axe,
London
United Kingdom
EC3A 8AA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recommended 100%”

Helpful Report

Posted 3 years ago

Hi Cameron, Thank you so much for your recommendation. Hope you will be with us soon again. Best regards One Education

Posted 3 years ago

“have got my exam result on January 18 . I'm waiting for my certificate. But still I didn't get my certificate. So I mailed them because I need my certificate before, now27 January I receive only the transcript hope they will send it pdf certificate plus Hardcopy???”

Helpful Report

Posted 3 years ago

Hi Chakib, I can see you ordered the hardcopy only, but we are giving you the PDF for free this time! Your hardcopy certificate is already printed and mailed to you address. As your location is outside the UK and considering current pandemic situation it may take 7-10 days before you get it. In the meantime you can use the PDF. Please contact us at info@oneeducation.org.uk for further assistance. Best wishes Joseph Cox One Education Team

Posted 3 years ago

“Web page so slow, complained several times. Course took twice as long because of this. Course was mainly cartoon videos. Took several calls/emails to get a receipt as they denied we purchased through them.”

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Posted 3 years ago

Hi Nicky, Please take my apologies regarding the site speed, One Education is currently under an update. I can see you already completed one of your courses. Please note that if you purchase courses from a third-party website you need to provide the purchase code for verification. However, One of our agents will contact you asap and serve your queries. Best regards Joseph Cox One Education Marketing Team

Posted 3 years ago

“Support team very responsive in my case. I have had an issue with my test results and they solved it immediately.”

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Posted 3 years ago

Hi Alicia, Thank you for the wonderful review and for taking the time to share your feedback with One Education. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Best regards One Education Team

Posted 3 years ago

“I have sent the company 2 emails and did not get a response. The first was about my log on details, no response. I had to solve the issue myself. The second was about where I access my certificate and still no response. I also called and no response.”

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Posted 3 years ago

Hi Deniece, Please take my sincere apologies. Due to current lockdown we are operating with limited resources and our customer support team is trying to respond to all of our students, but sometimes they are having difficulties to respond instantly, I hope you understand. However, I have already assigned one of our agents to contact you immediately and solve your issues. Best wishes Joseph Cox One Education Marketing Team

Posted 3 years ago

“One education helped me greatly with my job, got an appraisal lately :) :)”

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Posted 3 years ago

Hi Aidan, Thanks so much for sharing your experience with us. We hope to see you again soon. Best wishes One Education Team

Posted 3 years ago

“Consistent and informative material for professional growth. A must try for ambitious people”

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Posted 3 years ago

Hi Adam, Thank you for your feedback. At One Education, we are always striving to meet our customers’ expectations. We value your input and encourage you to let us know more details about your experience with us. Best wishes One Education Team

Posted 3 years ago

“I have got my exam result on January 1st week. I'm waiting for my certificate. But still I didn't get my certificate. So I mailed them because I need my certificate before 31st January 2021 for my job related proceddures. But they didn't reply.”

Helpful Report

Posted 3 years ago

Hi Athira, We sent your certificate on January 13. I guess you missed the email somehow, please check your junk mails and still if you can't see it contact us asap. I have already told one of our agents to call you and solve the issue immediately. We are extremely sorry for the inconvenience. Best regards Joseph Cox One Education Team

Posted 3 years ago

Dear Athira, Our agent could not reach you on your number but we have sent you the certificate again. Please check your junk mails too. Contact us at info@oneeducation.org.uk if you need any further assistance. Best wishes One Education Team

Posted 3 years ago

“Ultimate Photography Bundle did learn things summited photo's but no feed back no coaching on where you are going wrong or what your doing wright completed coarse with no results no pass mark no help plus had to pay for a certificate, I got this for a gift if i had to pay for this I would ask for a refund feel like it's a micky mouse certificate”

Helpful Report

Posted 3 years ago

Dear Brian, Thank you for your feedback. At One Education, we are always striving to meet our customers’ expectations, and it sounds like this time we fell short. We want to assure you that your experience is not common, and we will do everything we can to make sure we do better in the future. With specific issues please contact us directly at info@oneeducation.org.uk. We really want to make things right, and I hope you’ll give us a chance. Best regards One Education Team

Posted 3 years ago

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Posted 3 years ago

“I wrote the 120 hour tefl master class on December 14 and my result published on January 13. I didn't get my certificate yet. I need my certificate before January 31.”

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Posted 3 years ago

“Great course, only downside is the ideal can't view my certificate in full. Or download it.”

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Posted 3 years ago

Hi Kris, Thank you so much for this 4-star review. We really appreciate you being a customer and helping to share the word about us. We want to assure you that you can obviously download your certificate of course completion and show to your employer for professional benefits. If you face any difficulties regarding this, please contact us at info@oneeducation.org.uk, we’re here for you anytime. Best regards One Education Team

Posted 3 years ago

“Parental mental health course fabulous!!! Tnx alot”

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Posted 3 years ago

Hi Kieran, We are thrilled to have you as part of the One Education family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Best wishes One Education Team

Posted 3 years ago

“I have started with the free covid-19 awareness course early 20’ and then took 2 more courses just to pass the time but later found the content really interesting and helpful. Although I took courses from other good platforms before I would say..one education make amazing courses. They sell courses at offer price around the year, so great deal.”

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Posted 3 years ago

Hi Dylan, Thanks so much for sharing your experience with us. We hope to see you again soon. Best regards One Education Team

Posted 3 years ago

“Best ever guys! Just loved the content..exactly what i wanted :)”

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Posted 3 years ago

Hi Jude, Thank you for the amazing feedback. Your satisfaction really matters to us. Best wishes One Education Team

Posted 3 years ago

“Taken 2 courses from one education and both excellent, recommended for beginners”

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Posted 3 years ago

Hi Henry, Thank you for your recommendation and taking time to share your feedback with One Education. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Best wishes One Education Team

Posted 3 years ago

“Not as I expected but deserve 4 stars for the articulate format presentation and nice UI”

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Posted 3 years ago

Hi Phoebe, Thank you for the feedback and we’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached at info@oneeducation.org.uk Hope you will get the best experience with us next time. Best regards One Education Team

Posted 3 years ago

“I really appreciate their hard work behind the amazing courses. Got the best service from the support team.”

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Posted 3 years ago

Hi Olivia, Thanks so much for sharing your experience with us. We hope to see you again soon. Best regards One Education

Posted 3 years ago

“-Training on Professional Ice Cream Making- Can somebody undrestand from the title that it is theory on video lesson? Did it say formula of ice cream making? something that is available for free at many websites? No notes,only video! Second, no reviews about the course, why? because they are dissabled - REVIEWS DISABLED FOR COURSE, that is what i got when i finished it. I would have never purchaced it, what a waste of money and time”

Helpful Report

Posted 3 years ago

Dear George, Thank you for your feedback. At One Education, we are always striving to meet our customers’ expectations, and it sounds like this time we fell short. I want to assure you that your experience is not common, and I will do everything I can to make sure we do better in the future. If you have any other questions or you’d like to talk more in-depth, please reach out to me directly at info@oneeducation.org.uk. I really want to make things right, and I hope you’ll give us another chance Best regards Joseph Cox One Education Team

Posted 3 years ago

“I enjoyed doing the course, very interesting and good input of information.”

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Posted 3 years ago

Hi Lorraine, We are very happy to hear that you enjoyed the course you took. We really appreciate you taking the time for this amazing feedback. Hope to see you with us soon again :) Best wishes One Education Team

Posted 3 years ago

One Education is rated 4.5 based on 1,378 reviews