“I can't give a review because my plan doesn't start until September 1, 2021. I did give three stars because the rep that enrolled me was very polite, knowledgeable, and adept when explaining plan to me”
“No impressed with customer service. Take forever to get a hold of a rep. They are quick to take your money. Tried to take $1.00 out of my account. Trying to cancel while discovering that this company is a scam within the first day. This company does not hold up their end of their promises.”
“Austin was so helpful, very informed, patient, and really made us feel comfortable about switching to this way of health care. We are excited about this program!”
“Austin Sullivan did a great explaining the details. He was very patient and followed up with me every time he said he would. He has exceptional customer service skills.”
“Bob Schroder was my enrollment representative & he was fantastic! Very patient, understanding & helpful with all my questions. I don't know what else you could do to inform people who are wondering how all of this works. I have never been enrolled in something like this. Having only used insurance in the past & having ok experiences with that, am excited to see how this all works. Thank you for letting me become a member.”
