One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,913 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 738 7300

Write Your review

Tell us how One Call Rescue made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I broke down today and I cannot praise this company enough,, from speaking to John who took my breakdown call to the driver who recovered me and took me to my local garage all within one and a half hours,, I highly recommend this company they are second to none.the communication was perfect and I had updates all the way,, great job everyone and thank you”

Helpful Report

Posted 2 years ago

“Had to call to report my car breaking down but there is no contact number. I had to fill in a form. I managed to then get it started. Onecall required a £20 fee for this. Because I called the recovery company and cancelled it oncall left me a missed cal. When speaking to them they agreed to refund it as a goodwill gesture as the recovery company has not yet dispatched their truck. I spoke to a nice pleasant agent called Suraj who couldn’t have been any more helpful throughout.”

Helpful Report

Posted 2 years ago

“Very kind lady helped with calling out an agent for me and spoke slow and clear for me because I am deaf.”

Helpful Report

Posted 2 years ago

“Really impressed with the service received! Very helpful and patient with a problem we had, nothing was too much trouble!!”

Helpful Report

Posted 2 years ago

“The young lady I spoke to yesterday was the same one I have just spoken to in order to arrange recovery to my chosen garage. I didn’t get her name but she was so pleasant and helpful that I told her their service is excellent. I would recommend One Call to anyone needing insurance and breakdown services; well done and thank you. Vic Jackson on behalf of my wife, the policy holder.”

Helpful Report

Posted 2 years ago

“Treated very courteously and made to understand the procedure easily”

Helpful Report

Posted 2 years ago

“Dealt with very curtiously and explained everything for me to understand”

Helpful Report

Posted 2 years ago

“Great service , locally used recovery company who were with me within the hour.”

Helpful Report

Posted 2 years ago

“Very effective operator calm and friendly highly efficient service thank you”

Helpful Report

Posted 2 years ago

“Very prompt, helpful and reassuring. Thank you.”

Helpful Report

Posted 2 years ago

“Very efficient and helpful. Recovery turned up almost at the expected time - so all good.”

Helpful Report

Posted 2 years ago

“Very helpful on phone call, though had to call back because my phone would not open text thingy that pinged. When I called back and explained, very helpful again. Told I could expect up to a 2-hour wait which is fair enough, however, breakdown man arrived within 20 mins/half-hour. Sorted. Thank you.”

Helpful Report

Posted 2 years ago

“First time we’ve needed breakdown. Called 3.06pm. Text received to confirm assistance on way, would be with us by 4.15pm. Assistance arrived 3.50pm. All sorted by 4.10. Brilliant service.”

Helpful Report

Posted 2 years ago

“Well what can say, we broke down and was recovered in a matter of an hour or so.. many thanks for your very prompt service better than some other companies my son was waiting about 8hours to be recovered by another company last year. I am very happy with your service from customer service to Ryan the breakdown recover guy, he was great. Many thanks to all.”

Helpful Report

Posted 2 years ago

“Called customer services to report i needed recovery on a busy dual carriageway due to a blown tyre. Local recovery was assigned and i was collected within the hour and taken home, Fab service. Thank you”

Helpful Report

Posted 2 years ago

“Great service quicker than estimated”

Helpful Report

Posted 2 years ago

“Call centre was helpful, quick and simple. Mark, the Roadside Technician couldn't be more helpful. Awesome, knowledgable gentleman.”

Helpful Report

Posted 2 years ago

“Brilliant service.”

Helpful Report

Posted 2 years ago

“Thank you so much for your excellent service when my car broke down in a poor signal area for my phone. Your thoughtful message assured me that help was on its way and the time of its arrival. The next message was from Leon the mechanic to say he would be with me in fifteen minutes. He duly arrived on time and the problem with my car was discovered very quickly. He advised that a new battery was probably needed. I am 77 years of age and the prompt action from the company and Leon was greatly appreciated. Thank you. Dorothy.”