One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,973 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 738 7300

Write Your review

Tell us how One Call Rescue made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got through to the breakdown team within 2 minutes, and they confirmed a mechanic would be out to my car within 2 hours, which happened!”

Helpful Report

Posted 1 year ago

“The service was quick and professional - in the end there wasn’t much the breakdown guy could do, but that didn’t stop him helping all that he could, and it was valuable & helpful. Thank you”

Helpful Report

Posted 1 year ago

“The mechanic and breakdown service were excellent but I was supposed to get an update from One Call on his eta as he had a problem with one of the straps and had to go back to base to get it fixed so was delayed by 1 hour.”

Helpful Report

Posted 1 year ago

“I would have preferred to give my details to the person at the other end of the phone rather than be directed to the online portal. Added stress! From there all went well. Always fast, efficient service.”

Helpful Report

Posted 1 year ago

“I wasn't hopeful on phone call & recovery going well. Everything went spot on Local lad knew he's stuff advised where to take my car for a Quick repair”

Helpful Report

Posted 1 year ago

“Customer care was 100%”

Helpful Report

Posted 1 year ago

“Happy with the breakdown service, it’s just a shame that you have to log on to your account first instead of ringing directly”

Helpful Report

Posted 1 year ago

“Took a while to get to us but Leanne from OneCall was very nice on the phone and Chris who picked us up was great.”

Helpful Report

Posted 1 year ago

“Driver turned up quickly (if anything before the ETA) and was able to solve the problem by removing the under tray which is been unable to do. Very efficient and friendly”

Helpful Report

Posted 1 year ago

“Service helpful but not texting rather speak on the phone”

Helpful Report

Posted 1 year ago

“Quick and Efficient service.”

Helpful Report

Posted 1 year ago

“Good service by the recovery man but not really happy with One Call’s service trying to book breakdown.”

Helpful Report

Posted 1 year ago

“I was very grateful for your service. The gentleman was very polite and helpful. Thank you again for you help.”

Helpful Report

Posted 1 year ago

“I was pleased with the recovery man getting the car loaded and delivered to the garage promptly. He was pleasant and efficient.”

Helpful Report

Posted 1 year ago

“Re Car Breakdown. The various members of staff I have spoken to re my car problem, have all been very helpful. I only have recovery insurance. Yesterday when the engine problem occurred One Call arranged the pick up to my home. Today, as I type this message, my car is now on it's way to the garage I use for my annual service.(unfortunately I was not able to get the second pick up as part of my recovery insurance). The only problem I have had is finding the correct telephone number to arrange the pick up. (obviously I manged it in the end.”

Helpful Report

Posted 1 year ago

“The first time I called the lady gave instructions which never went through after 1 hour phoned again but this time the lady was very good explained everything precious and clear sent for the recovery for myself.”

Helpful Report

Posted 1 year ago

“Bit of a pain having to complete the form in the portal, would rather have spoken to someone. But the recovery service arrived slightly quicker than stated and the 2 men that recovered my vehicle were excellent, great service from them. Highly recommend Arnold transport.”

Helpful Report

Posted 1 year ago

“Really happy with App and the response I got to registering a call for breakdown assistance. However there does need to be an ability to declare that assistance is no longer required if the problem clears itself as it did in my case.”

Helpful Report

Posted 1 year ago

“Easy to use and arrived earlier than estimated. Very efficient.”

Helpful Report

Posted 1 year ago

“Too much time spent on phone prior speaking to a human being, from then on very good customer service.”

Helpful Report

Posted 1 year ago

One Call Rescue is rated 4.6 based on 1,973 reviews