One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,913 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service by very helpful operator DN6. Breakdown arrived in just over one hour as promised. Very pleased.”

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Posted 3 years ago

“Fast, efficient and very helpful customer service.”

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Posted 3 years ago

“Good customer service and a quick recovery time of 45 mins! Jv2”

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Posted 3 years ago

“Customer service very efficient and helpful.Holly booked call out for me and Mechanic was with me within 15 minutes. He changed wheel and job done within 20 minutes.”

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Posted 3 years ago

“Prompt & understanding response to my vehicle breakdown. The technician arrived quickly, was very pleasant & friendly . The problem was corrected & he gave me some useful advice regarding the replacement of my battery. Great customer service from the initial phone call to the problem being resolved !”

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Posted 3 years ago

“The young man I spoke to Alex was so help full all was very easy to process very pleased with the service AT4 in”

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Posted 3 years ago

“The response time was great. The breakdown guy that attended was polite, friendly and informative. He went over and above and offered to follow me home (just a shortish distance) just to make sure there were no further problems on the country road home. I was so reassured by this, so a big thank you to him.”

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Posted 3 years ago

“Excellent service, from the call centre. The wait time from the breakdown mechanic, A1, was under half an hour. I had my elderly mother with me so I was concerned about the wait time. The mechanic looked at the issue and was able to reassure me that the problem was not as bad as I had initially thought, this was very reassuring. He then towed the vehicle to my local garage. Very happy with this quick, excellent service.”

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Posted 3 years ago

“The breakdown was in Falmouth. The breakdown service called was from Plymouth, some 65 miles away. Consequently, we were waiting for over two hours! We had to pay £225 which could possibly have been made less expensive by calling a local garage. Once there, the breakdown was dealt with courteously and efficiently. SM1”

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Posted 3 years ago

“Excellent service very friendly guy actually fixed my car at home on drive amazing”

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Posted 3 years ago

“Stellar service! Fast response and got me moving on the carriageway. Then followed me to next services to make sure all was ok. Polite and confident. Just what you want when stranded on M20 hard shoulder!”

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Posted 3 years ago

“Took for ever to get the breakdown request sorted. Couldn’t do it online. A nightmare.!!! Third call to customer service who organised the breakdown service easily. Quick response within the hour but sent a breakdown lorry. He started my car for me but couldn’t confirm what was wrong with my car as it wasn’t his lorry & no tools!! He was very helpful though & followed me home in case I broke down. Which was great because the thought Of trying to get help again frankly would have been a nightmare.A relieved customer to be home with my car but it’s won’t start again now & hopefully I will get it started at home by jump leads & get it to my garage to be inspected & told what’s wrong with the car. This usually happens from my breakdown service. A Very disillusioned customer”

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Posted 3 years ago

“No updates from one call But recovery company were great”

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Posted 3 years ago

“Quick attendance and friendly service. Kept up to date”

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Posted 3 years ago

“Very easy to use was kept informed on arrival time very quick response time”

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Posted 3 years ago

“Came within an hour and the local garage that recovered us were great. Helpful people who made the situation a lot better!”

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Posted 3 years ago

“Bob was here earlier than said new battery price very good thankyou”

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Posted 3 years ago

“Absolutely fabulous service from the call centre to the mechanic who came out to me . Highly recommended”

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Posted 3 years ago

“Fantastic admin staff , very helpful and the mechanic was helpful aswell .Not only did he fix my car but also gave me some advice .”

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Posted 3 years ago

“Great service from start to finish”

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Posted 3 years ago

One Call Rescue is rated 4.6 based on 1,913 reviews