One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,913 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Call was answered promptly, staff were friendly and helpful, good communications and recovery vehicle arrived sooner than expected.”

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Posted 1 year ago

“Was earlier than expected time to collect car / he was extremely helpful and polite”

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Posted 1 year ago

“From the first phone call answered by John, to the pick up of the vehicle everything was handled in a very professional and caring manner. Ralph from Regal Rescue was exceptional.”

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Posted 1 year ago

“I rang up and was helped efficiently and the call centre staff were very helpful and professional. I had a really good experience as the situation was really stressful. My car was attended to quickly!!”

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Posted 1 year ago

“Very helpful. Quick service.thanks”

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Posted 1 year ago

“Super easy to log the initial issue, user friendly website. Followed by a call from an agent really quickly and recovery was arranged. Easy and quick, could not ask for more!”

One Call Rescue 5 star review on 14th January 2023

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Posted 1 year ago

“Great service from Leanne Warren, she went above & beyond to make sure my recovery driver arrived promptly on a cold, dark & rainy night-thankyou”

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Posted 2 years ago

“Excellent service. Leanne was really helpful at the call centre.”

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Posted 2 years ago

“First time using One Call rescue today and very impressed. Call answered quickly by a very helpful chap, the mechanic arrived in far less than the predicted time and sorted the car out fast too. Thoroughly recommend.”

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Posted 2 years ago

“Quick, efficient and reliable that's how I rate my service. I spoke to Leanne in breakdown made me feel at ease and made sure everything was under control and sorted. Thank you!”

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Posted 2 years ago

“Had a veiw problem, s at first but once everything was Clear everything was sorted lm glad I took the cover for break down”

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Posted 2 years ago

“They responded very quickly”

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Posted 2 years ago

“It was good in the end, thanks to Leanne but i did have to make more than ‘one call’. The rescue company were fairly quick once the call was placed & v efficient at the job! Thanks!”

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Posted 2 years ago

“A delightful and helpful driver who managed to find us up our inaccessible lane, and managed to get my little car off the verge and to the garage in Storrington. It was a shame that one driver swerved too close and ran over his bollards, but considering the awful monsoon weather the driver managed exceptionally well.”

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Posted 2 years ago

“The initial doing everything at the beginning by text was a bit stressful But the updates and repair was excellent.waited 80 minutes”

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Posted 2 years ago

“The service centre were helpful but I was told that a recovery truck would be with me within 60 to 90 mins, it actually took 4.5 hours. You need to try and be more realistic with the estimated arrival times and not set unrealistic expectations, there is surely a way to make a better estimate. Once the recovery truck arrived I have to say the service was very good and a very friendly and helpful driver.”

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Posted 2 years ago

“Very helpful, even the woman on the telephone”

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Posted 2 years ago

“They were quick getting to me and I was on the road very quickly . Very nice man . Polite .”

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Posted 2 years ago

“Brilliant service with me within 20 minutes, sorted problem and gave good advice Thank you”

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Posted 2 years ago

“HELPFUL CALL CENTRE AND A SPEEDY AND RESPONSE TO MY EMERGENCY CALL OUT”

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Posted 2 years ago

One Call Rescue is rated 4.6 based on 1,913 reviews