One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,913 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent from start of claim to resolution. Unbelievable service all round”

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Posted 3 months ago

“Good communication and active map with arrival of low loader was very helpful. Driver was very helpful and tried to find problem before loading. Was a bit later than text stating arrival time but kept informed by telephone of new arrival time.”

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Posted 3 months ago

“Very quick recovery but had trouble authorising payment due to network issues”

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Posted 3 months ago

“Quick response from booking my breakdown to arriving. Friendly driver who called prior to arriving. Sorted my problem and am back on the road”

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Posted 3 months ago

“Brilliant service and quick to respond, breakdown driver was very knowledgeable”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Absolutely brilliant service”

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Posted 3 months ago

“Quite complicated to use online portal. So I think Telephone conversation is ideal for those who are not able to use internet.”

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Posted 3 months ago

“Very good, very pleasant please thank all for the help they gave us. S”

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Posted 3 months ago

“The lad that came out was a pleasure to deal with and with me within 1.5 hours , a company from the borders not the aa”

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Posted 3 months ago

“Very responsive.answered call quickly and dealt with issue efficienty Very good service.”

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Posted 3 months ago

“So far I haven’t been picked up but the operating agent that organises the pick up was absolutely amazing. The best I ever had you put me at ease as I was panicking once you rectified any situations and has made my day better already. JT2”

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Posted 3 months ago

“Had puncture & Leaking coolant. Once the quick tyre change was done was advised to drive but keep on topping coolant every half an hour. Didn't even manage to go 100 metres. Then Evo or Emo from Romania, sorry confused with the name came in. He was very helpful, polite, friendly as well as very professional. As we were 3 person & couldn't fit in his tow truck he called the company & manage to get a bigger truck while kept us secure and safe. On the other hand Mohamad who towed us to garage and then dropped us home was also very helpful, friendly, polite and very professional. Hats off to all these guys who were doing their job very honestly and professionally and came early then estimated time. Also Brad & the other guy in customer service were very friendly, helpful, polite and professional in dealing with the suitation. Thank you all.”

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Posted 3 months ago

“Agent JJ1 was very quick and arranged an agent to attend to my problem.”

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Posted 3 months ago

“Yes is it I am so happy He did good job Very professional guy Good time thanks you”

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Posted 3 months ago

“I had to wait a long time but my recovery guy was lovely. Horrendous traffic and his lorry broke whilst getting us home. But he still made sure we were OK.”

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Posted 3 months ago

“Jt2 very helpful and professional”

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Posted 3 months ago

“Absolutely great service”

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Posted 3 months ago

“Would have preferred talking to someone about location of vehicle and payment, etc instead of doing it online .But apart from that I was pleased with the service provided.Dave the recovery driver was brilliant.Thanks”

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Posted 3 months ago

“Easy to report online, the breakdown van arrived quickly. The man was very polite and professional and provided a great service”

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Posted 3 months ago

One Call Rescue is rated 4.6 based on 1,913 reviews