One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,914 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the prompt and helpful service that GN3 provided when I called One Call. I was then sent a text within 5 minutes with an estimated time that the breakdown service would arrive, which was also very reassuring. The mechanic turned up earlier than expected and recharged my battery very efficiently. Really appreciated his calm and friendly manner. Thank you.”

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Posted 5 years ago

“GN3 was very helpful and polite. She called me back with relevant updates”

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Posted 5 years ago

“Call handler was very helpful and polite. However I did have a 2.30 min wait for the recovery truck. Would have like faster recovery time.”

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Posted 5 years ago

“GN3 was very polite and helpful and the service we received was excellent and very prompt. The engineer was also very good too and we didn’t have to wait very long either .”

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Posted 5 years ago

“GN3 was very helpful. Breakdown operative came well within the estimated time. Thank you.”

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Posted 5 years ago

“Staff were helpful and reassuring. My breakdown recovery was sorted as soon as they could and the driver was lovely.”

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Posted 5 years ago

“Excellent and prompt service from both the call centre and recovery team. .”

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Posted 5 years ago

“EXCELLENT SERVICE AND PROMPT RESPONSE”

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Posted 5 years ago

“DN2 Contacted one call spoke to David who assisted with getting breakdown recovery to assist with my car and taking it to the garage of my choice. David went the extra mile today and was polite throughout the conversation. He was knowledgeable and got the correct information if asked.”

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Posted 5 years ago

“I was impressed that they didn't keep us waiting long, about 20mintues less than they predicted.”

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Posted 5 years ago

“SW6 Stuart came. V friendly and efficient and in no time at all. V helpful. Recommended an oil change. Nice guy. V v happy. Celia James”

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Posted 5 years ago

“Her name was GN3 Genivevre and she was fabulous- so helpful. Went above and beyond. Thank you x”

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Posted 5 years ago

“I think her name was Gemma and she was amazing!! So helpful. Thank you”

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Posted 5 years ago

“Very straight forward call. The lady on the phone,GN3, was courteous and knowledgeable. I got a message telling me of the sta of recovery service.”

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Posted 5 years ago

“Last night, I had an unfortunate incident with my car and unfortunately, one of my tyres was damaged badly. I was rather distressed when I called your emergency service but I spoke to Genevieve and she was wonderful. So patient, kind, and helpful, she calmed me down and reassured me - thank you so much!”

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Posted 5 years ago

“Complete joke broken down told the block wear I was sorry don't no wear that is so sat waiting for a hour for a mate to come and fix my car I pay for the best braek down cover for nothing may as wel burn my money because thats how I fel going to cancel this crape avid if you can as it seem to a big joke”

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Posted 5 years ago

“The lady who dealt with my claim today went above and beyond to ensure I was able to get towed to the garage before it closed. I would definitely recommend 100% Thank you”

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Posted 5 years ago

“I was given a 1 hour time slot for the mechanic. He turned up in half that time and my problem was soon solved! Great job. Thank you”

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Posted 5 years ago

“Waste of time, seems everywhere is unsafe to recover you from leaving you to ring 101 for assistance and receiving a £150 call out fee from the breakdown company organised by the police. If I wasn't cancelling my insurance with these people, I would plan all future trips in order for me to avoid dual carriageways!!”

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Posted 5 years ago

“Absolutely brilliant, rang onecall at 9am response by 10am. Recovery person polite and and knew what to do. Very please”

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Posted 5 years ago

One Call Rescue is rated 4.6 based on 1,914 reviews