One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,913 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. The mechanic arrived very quickly after my online request. He got my car going in no time. Very happy.”

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Posted 1 year ago

“Fab service, sadly I didn’t get the guys name but he was amazing! Arrived pretty much with in a couple of hours of me reporting my breakdown, explained every thing to me so I understood what was going on and managed to temp fix my car so I could get home (as I was 50 miles away from home) honestly can’t thank him enough. Great service! Really easy to report the breakdown too via the online portal. First time having to use this service (hopefully the last too) but very happy can’t fault it at all!! Thank you!”

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Posted 1 year ago

“Waiting time was going to be over 3 hours so got alternative help.”

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Posted 1 year ago

“Fast recovery and easy to report”

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Posted 1 year ago

“Waiting time a bit longer than expected, but once on site identified and rectified problem quickly and efficiently. Helpful and professional.”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“Re Car Breakdown. The various members of staff I have spoken to re my car problem, have all been very helpful. I only have recovery insurance. Yesterday when the engine problem occurred One Call arranged the pick up to my home. Today, as I type this message, my car is now on it's way to the garage I use for my annual service.(unfortunately I was not able to get the second pick up as part of my recovery insurance). The only problem I have had is finding the correct telephone number to arrange the pick up. (obviously I manged it in the end.”

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Posted 1 year ago

“Friendly and quick”

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Posted 1 year ago

“Came earlier than expected loaded n unloaded home safe n sound n driver had good knowledge of area to help me rectify the problem very happy with the service”

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Posted 1 year ago

“Helpful and professional and quick recovery.”

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Posted 1 year ago

“Decent guy, got the job done and came very quickly! Happy days”

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Posted 1 year ago

“The app was good no long ques on the phone 3 touches and was on way”

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Posted 1 year ago

“Both the lady I spoke to when reporting my break down and the agent who attended the breakdown the service was excellent”

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Posted 1 year ago

“Very quick service, lovely man that rescued us, no problems at all”

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Posted 1 year ago

“initial contact person acted quickly and efficiently, recovery driver also very considerate.”

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Posted 1 year ago

“They came within the hour as I was told, recovered my car and took it to a garage of my choice.. Would Definitely Recommend”

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Posted 1 year ago

“Very happy with prompt and efficient service the lady I spoke to was excellent”

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Posted 1 year ago

“The mechanic that came to change my wheel has stripped the lock and wheel nut! I unfortunately had another puncture the day after in a different tyre but we can’t get that off now? I’ve ordered a new nut but will be 3 weeks! I am self employed and can’t earn any money so not a very good experience!”

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Posted 1 year ago

“The recovery guys were really quick and so friendly in fact I couldn’t believe how quickly they got to me! My only issue was that one call needed a postcode for the recovery and it was really difficult to find one for the dual carriage way that we were on.”

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Posted 1 year ago

“The issue I had with my breakdown was dealt with in an efficient and sympathetic manner by the call handler. They ensured that I had the best outcome to my situation.”

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Posted 1 year ago

One Call Rescue is rated 4.6 based on 1,913 reviews