One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,913 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Onecall didnt mention that passengers needed to be picked up with the broken down vehicle. Although this seems common sense to some but not the recovery agent. I guess the thought the car drove its self, broke down and called for help.”

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Posted 1 year ago

“The breakdown truck arrived in less than 30 minutes and the mechanic was helpful, polite and very professional. My only niggle was with the call centre message which was far too long at a very frazzled time. Continually trying to point to the internet for a breakdown is plain ridiculous. Not everyone has internet access 24/7 and some people remain technophobes - particularly seniors”

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Posted 1 year ago

“Helpful friendly staff”

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Posted 1 year ago

“Very pleased with the service”

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Posted 1 year ago

“They let me wait 7 hours in the middle of the high street and they sent to track to two wrong different locations”

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Posted 1 year ago

“Very pleased with the service provided by one call rescue . Thank you”

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Posted 1 year ago

“Very helpful”

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Posted 1 year ago

“Easy to log the call through the website, quick response and arrangment of pickup. The driver was friendly and efficient, and took me where I needed to go.”

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Posted 1 year ago

“They turned up outside my house an hour before the alloted time and got my car going within 10 minutes he was very polite and professional he explained everything to me and advised me to get a new battery”

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Posted 1 year ago

“Efficient, reliable, came 10 mins earlier than specified. Took us to garage of our choice.”

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Posted 1 year ago

“Very fast efficient service,got van started and told me that I needed a new battery,very helpful employee.”

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Posted 1 year ago

“Called for recovery.good telephone manner,got recovered within one hour of placing call, polite driver, and got a courtesy call when bike was delivered to shop.well pleased with the service received”

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Posted 1 year ago

“Quick reaction to my problem. Clear, friendly, service.”

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Posted 1 year ago

“Great service. Recovery was literally so quick and the guy diagnosed the problem within minutes. Recovered my car to the garage explained what was wrong and even waited to make sure my car would be back on the road so I could drive it home.”

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Posted 1 year ago

“A brilliantly fast and efficient service. Sunday morning breakdown, but attended by a mechanic within one hour. He magically diagnosed the fault, and reconnected the fuel return joint. His name is John, from MacAdams in Lancaster, Morecambe. He was brilliant. Thank you”

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Posted 1 year ago

“Efficient service”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“A reasonably quick response from the third party recovery company. Having to report my breakdown via the portal is not what I expected & having to plot my location on a tiny map was quite stressful also having to pay a £20 fee before any recovery action was taken was a surprise, I suppose that was in the small print somewhere. Only having the option of being recovered a maximum of 10 miles from the breakdown location wasn’t helpful. So it’s a 3 star review from me.”

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Posted 1 year ago

“Breakdown dealt with really quickly. Constantly informed on expected timings. Aldo able to track the driver t see where he was. Excellent service”

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Posted 1 year ago

“Operator was calm & efficient breakdown vehicle arrive extremely quickly . Words fail me regarding your driver Gregg , he was just amazing a man with the most wonderful manor . #1 +++”

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Posted 1 year ago

One Call Rescue is rated 4.6 based on 1,913 reviews