One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,907 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 1,907 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were amazing, arrived within the hour. Updates throughout. Five 🤩”

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Posted 1 month ago

“Excellent on the phone. My phone had no signal. They sorted it all out. And the recovery driver was really punctual and really helpful”

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Posted 1 month ago

“As of writing 18:55. I am still awaiting for rescue in 4C temps. Called at 15:00 and was told 1-2 hours. Which is fine. Until 2 hours passed and was told the recovery vehicle broke down and they’re sending another. I had to call as no updates. Was told 30-40 mins. Hour passed. Called again. Said it was traffic. 20-30 mins. 50 mins passed. Called again. Was told that the original driver was sick, so he went home. Now awaiting another 20 mins. No updates to me personally and I had to call to get updates. Person on the phone is helpful. I am not convinced with the recovery service though. Shivering in my van. I hope they come soon.”

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Posted 1 month ago

“Keren attended my breakdown in under two hours from my initial call for help. He was friendly, professional and loaded my car swiftly, returning it to my home to await repair. My first experience using a recovery company and I give him 10 out of 10 for service.”

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Posted 1 month ago

“The breakdown driver was very helpful and explained everything and drove my car into my courtyard for me”

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Posted 1 month ago

“Excellent service! Came out to us within 30 minutes and got our car started and running again. Very friendly & helpful”

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Posted 1 month ago

“Service was excellant. Arrived on time and very friendly”

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Posted 1 month ago

“Great friendly service. Called to let me know was on the way. Thank you.”

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Posted 1 month ago

“Really brilliant service. Bill called me twice to advise where he was and was v friendly and helpful.”

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Posted 1 month ago

“A seamless experience throughout . The service received was first class . The call out agent was approachable and very considerate of our problem . Sorry didn’t get his name . A great job 👏”

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Posted 1 month ago

“I’m happy with service as I was updated throughout and the recovery wasn’t too long. They advised on what we needed to repair the car going forward too.”

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Posted 1 month ago

“Pick up was within 40 mins by a very polite engineer who telephone in advance as a matter of courtesy. The process was smooth, efficient and straightforward.”

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Posted 1 month ago

“Lovely guy,really helpful and fixed the car.Punctual and put me at ease”

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Posted 1 month ago

“Really fast response. Great mechanic with good advice. Can’t fault the service thanks”

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Posted 1 month ago

“Updated with ETA. Telephone staff and recovery drivers all very professional and courteous and friendly.. outstanding service all round.”

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Posted 1 month ago

“Very prompt and professional service all round”

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Posted 1 month ago

“Every one who I spoke to and the gentleman who came to my home were so kind and helpful .I can certainly recommend One Call insurance”

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Posted 2 months ago

“Excellent service from start to finish. The advisor was brilliant then the recovery guy was with me in only 30 mins and had me back up and running in less than 5 minutes. Fantastic.”

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Posted 2 months ago

“From the first call to the rescue team arriving the best service”

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Posted 2 months ago

“Spoke to a chap called Ben after attempts to do online didn't go to well. Sorted it no hassle. Driver was top chap too.”

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Posted 2 months ago

One Call Rescue is rated 4.6 based on 1,907 reviews