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One Call Rescue Reviews

4.6 Rating 1,913 Reviews
90 %
of reviewers recommend One Call Rescue
4.6
Based on 1,913 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
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Phone:

0203 738 7300

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Great service as usual from the breakdown team, booked in the recovery online and had a text back from the driver with an ETA shortly after. Thanks to the agent TF3
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Posted 4 months ago
Could not have been any more helpful. After days of searching for a way around this problem you fixed it in 5 minutes. Thanks so much
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Posted 4 months ago
Takes all the stress out of the what ifs đź‘Ťđź‘Ť
One Call Rescue 5 star review on 30th August 2024
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Posted 4 months ago
It was Bank Holiday Monday 15.45 , and I acquired a flat tyre away from home . I got in touch with the office online ( they closed at 16.00 )filled in a few details they logged my request and gave me a rough estimate of the time the recovery vehicle would get to me . Within the hour Eurotow truck arrived sorted the issue temporarily and followed me home to make sure there were no more problems . Thank you so much BP2 . Great service .
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Posted 4 months ago
3 hour waiting time too long
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Posted 4 months ago
Easy to contact. I was especially happy with actual human assistance on the phone. Very helpful, thorough and kind. Professional but super friendly The first rescue man was great although he was unable to get the car going he diagnosed the fault. The vehicle rescue man Colin from Furness, was utterly brilliant. Exactly what you need when your car is playing up. A breath of fresh air. Thank you to the whole team
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Posted 4 months ago
Briliant service! I would sugest one thing to be improved. Get faster to the customer.
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Posted 4 months ago
Breakdown cover that is about as much use as an ashtray on a motorbike! No roadside assistance no mechanics to diagnose & repair to get you on your way, recovery only to a local garage which was 90 miles away from home. I purchased the Gold cover which obviously must mean fools gold, good luck with the basic free cover, will not be paying for it again.
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Posted 4 months ago
Arrived promptly Went above and beyond to help me Thank you very much Les
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Posted 4 months ago
Very quick to respond. Very polite and helpful technician who got me back on the road straight away. I couldn’t ask for more.
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Posted 4 months ago
Very happy with the service and the call out. Arrived to me within the hour, got me started but as it was a larger fix they were the only garage able to take the car on short notice to fix properly. Can’t fault them, very pleased. BM5.
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Posted 4 months ago
Excellent service didn’t have to wait for hours
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Posted 4 months ago
Really fantastic and friendly service. Couldn’t have been more helpful and considerate in a difficult situation with my kids.
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Posted 4 months ago
Fantastic service and great recovery man geoff, very polite and made sure I was ok as was alone
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Posted 4 months ago
Efficient, prompt, professional, courteous.
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Posted 4 months ago
Wasn't happy I had to pay ÂŁ55 on top. Would have been nice to sort out over the phone rather than website. Internet very slow in the countryside. However mechanic arrived early and was excellent.
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Posted 4 months ago
I had to wait 5 hours to get picked up I was told it would be between 50 and 60 minutes I was in the middle of nowhere, so I was not happy
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Posted 4 months ago
Quick, efficient. Friendly. I felt safe, as a lone woman
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Posted 4 months ago
Very quick service ,no messing around
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Posted 4 months ago
Excellent service quick service got me out of trouble with no issues
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Posted 4 months ago
One Call Rescue is rated 4.6 based on 1,913 reviews