One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,914 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 1,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent support, prompt and expert customer skills and friendly service.”

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Posted 3 years ago

“My brakes went completely on my van a split brake pipe let out all of the fluid. But excellent service from one call breakdown I arranged with my garage that my van could be booked in. Then spoke to a lovely helpful lady at one call rescue I think her name was Geneveive she arranged my recovery and delivery to garage whilst I got a lift home with a colleague. The recovery vehicle was with my van within 30 minutes so great service thankyou”

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Posted 3 years ago

“The service was excellent, very efficient and knowledgeable. The mechanic was very professional and the problem was resolved quickly.”

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Posted 3 years ago

“When I managed to speak to a person on the phone everything fell together and I got good service.. As for ONE CALLS phone number being out of service and having to speak through text and go through a portal that does not work, I am very disappointed. It took me nearly an hour to eventually talk to someone. That's why I given a generous 3 stars..”

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Posted 3 years ago

“I had parked waiting to collect my husband from hospital(after he'd had very major surgery) when my battery failed. I was already distressed without the extra difficulty. The recovery vehicle arrived within an hour and during that time the young lady at the control centre called me twice to check that I was all right. This is real 5 star service Thank you One Call”

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Posted 3 years ago

“Fast, friendly service”

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Posted 3 years ago

“Excellent service, recovery within one hour. Extra cost but always is!”

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Posted 3 years ago

“Overall very pleased with a quick and efficient recovery. The only observation I would make is that I was told to report my breakdown via the customer portal but there is no clear facility to do so on the portal so ended up reporting by phone. The operator DN6 was very helpful. Thank you.”

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Posted 3 years ago

“Was very efficient and very quick to resolve my problem. The rescue vehicle arrived within 30mns of me having called. much appreciated.”

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Posted 3 years ago

“Extremely prompt !! Arrived less than an hour after phone call and Paul took me home to my door !! Very impressed with all service”

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Posted 3 years ago

“I'd a flat battery this morning with the car not being used much anf the call was answered within minutes and a breakdown company sorted out within minutes and they arrived at the door inside 45 minutes hooked the car up and she started first time... First class service all round”

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Posted 3 years ago

“Excellent service by GN3 came out within the hour and got me back on the road”

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Posted 3 years ago

“Genevieve was extremely courteous and helpful on the telephone, concerned that I was in a safe place to wait and organised help to come to rescue me with minimum difficulty. The breakdown team arrived within 45 minutes and I was on my way again within 30 minutes. Thank you, I would be confident to recommend your service to others in the future.”

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Posted 3 years ago

“Very efficient and polite on the phone, so helpful,”

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Posted 3 years ago

“Service was excellent mechanic very friendly and helpful thank you”

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Posted 3 years ago

“quick response- great service all round really took the stress out of breaking down”

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Posted 3 years ago

“Was there within 15 mins!!!! He was so lovely and polite. Magical touch to fix it. Many thanks”

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Posted 3 years ago

“Great service over all, very proficional.”

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Posted 3 years ago

“Once again I have had fantastic service. Right from a lovely lady that took my distress call to fantastic Michael from MKR recovery who called to let me know he was on his way and safely got my car home thank you! I can’t recommend this service highly enough”

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Posted 3 years ago

“Excellent service from the guy that came out to me, very helpful and explained exactly what had happened, a credit to your company. But the call service, gives you a link to go on, and when i went on it it didn't work, had to ring back which took more time, forget doing the link and book people in as an when they ring, if you do that your service would be excellent, but the link you give is rubbish.”

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Posted 3 years ago

One Call Rescue is rated 4.6 based on 1,914 reviews