One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,913 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Broke down in a dangerous place . Customer service was great , did not have to wait long on the phone and they sent someone within the hour.”

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Posted 1 year ago

“Prompt, efficient, friendly service.”

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Posted 1 year ago

“No person to talk to when a break down is a stress full time all done via message. took 2 hours from 1st call to arrival of recovery vehicle 9-11pm on a very dark smart motorway. Was then billed £189 for recovery, which never happened (Iwas re-imbursed after phoning Onecall). Have decided to pay the extra and go to a dedicated breakdown company not a broker. The breakdown company Burke Brothers were however very helpful.”

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Posted 1 year ago

“Very quick and efficient service by both operatives.”

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Posted 1 year ago

“Easy to use breakdown via portal. Was able to track where they were, which helped , as I could see when he was near to me. The messaging to let me know someone was on their way was fantastic. Once with me he was very friendly, reassuring and efficient. Excellent service!”

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Posted 1 year ago

“Brilliant, friendly, efficient service.”

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Posted 1 year ago

“Good service not so sure about paying £50 to put sliders on to get the vehicle on the truck thought it would be covered by one call !!”

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Posted 1 year ago

“Great service today. Thanks.”

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Posted 1 year ago

“I was broken down partially blocking the road. I was alone at night. They came within 30min. Sadly car could not be started. But they towed it home. Thank god I did breakdown service this year. Only renewed this month too. Thankyou to the guys for their support.”

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Posted 1 year ago

“Took a little time before having to rush off to a police call that came in as he was on his way t to me to make sure my car was started before dashing off.”

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Posted 1 year ago

“Really quick response, guy was very friendly and helpful. The tracking app was really useful as I only broke down about 10 mins away from home so I went to my house and could track the guy and leave when he was 10 mins away.”

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Posted 1 year ago

“Very helpful, friendly and efficient from start to finish.”

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Posted 1 year ago

“Speedy recovery by helpful and friendly recovery driver and all organised online.”

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Posted 1 year ago

“My request for assistance was handled quickly and efficiently. The operator who took my call was both friendly and polite.”

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Posted 1 year ago

“Helpful phone call asking all details but also if I would like an friends of family called Truck arrived on time, I’d already found out garages to make things simple and the driver was very grateful for the help offered and was lovely to talk to”

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Posted 1 year ago

“I received a quick and effective recovery- car at a garage and myself home within 2 hours of breaking down.”

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Posted 1 year ago

“They help me with my break down and talk me through it and let me know when I was getting picked up as I didn’t know too much. They were very helpful.”

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Posted 1 year ago

“Absolutely brilliant service from start to end Thankyou 😁👍”

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Posted 1 year ago

“Excellent service from helpline and recovery team. Out within 10 minutes and took me to the garage to get the car fixed. Fast and nothing too much trouble.”

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Posted 1 year ago

“Had to wait 2.5 hrs for the rescue but guy was helpful and efficient. The form sent by text message is a bit annoying and it would help if that form is completed by the same person taking the call and arranging the rescue truck. That would be a great achievement.”

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Posted 1 year ago

One Call Rescue is rated 4.6 based on 1,913 reviews