One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,430 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,430 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One Call came out - friendly and helpful tow driver - and were able to tow my car to my garage of choice for repair.”

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Posted 2 weeks ago

“Arrived in good time. Rectified issue.”

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Posted 2 weeks ago

“Was on acceptable time and easy arrangements with professional handling .”

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Posted 2 weeks ago

“Samantha was amazing, quick to get to me and helped me on my way. Absolutely fabulous to have a female mechanic, much appreciated and fantastic to see her talent (put me to shame as I just get in and drive my car, I’ve no knowledge. Samantha should be very proud of herself) Highly recommend 👍🏻”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“Easy and efficient service.”

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Posted 2 weeks ago

“Quick response, knowledgable, friendly”

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Posted 2 weeks ago

“Hiya they were just out of this world no problems what so ever ,just cannot thank them enough Kind Regards Wesley”

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Posted 2 weeks ago

“Honest, supportive and very quick service. I was alone and worried and through the tracker I was able to see the help approaching”

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Posted 2 weeks ago

“Sorted efficiently, took a few hours to get to me but then we were sorted hooked up on the back of the breakdown vehicle and off to the repairer’s…”

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Posted 2 weeks ago

“Quick response. Polite and helpful technician carried out a thorough check in dark, wet conditions and I did not require further recovery action, being able to drive home.”

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Posted 2 weeks ago

“The service engineer was punctual, polite and extremely efficient. He had my car running in no time and we enjoyed a very helpful conversation about my potential next car.”

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Posted 2 weeks ago

“Excellent Service. Couldn’t be better”

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Posted 3 weeks ago

“I have been very poorly all week l phoned up this morning to get my car sorted out and all was taken care of simple and easy. Lowe’s came within 20 minutes job done EXCELLENT 👌 Couldn’t of gone any better thank you so much”

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Posted 3 weeks ago

“Pick up not available due to distance from home and time of night - it was around 6pm. I wasn’t able to prebook for the next day but was told to call back anytime after 7am. Having spent the night in my car at a petrol station I called again and was advised that because it was then within garage opening hours they could only take me to a local garage or for recovery to home I’d have to pay anything in excess of £50! This condition was removed when I complained. The people at the call centre were really polite but didn’t seem to be very well informed. Had a relay recovery which was excellent. The two guys did a 5 star job, both really pleasant and I only waited about ten minutes for the handover.”

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Posted 3 weeks ago

“Text said the roadside assistant would be with me in about an hour. Within half hour the driver (BA3) was already here and was really efficient and got my car started again.”

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Posted 3 weeks ago

“Can’t fault the call centre or mechanic that turned up. His office basically told him to leave me and organise a garage then they would come back and pick me up next few days, even though I was expecting to be taken home with vehicle. Mechanic apologised but he was ordered by his office.”

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Posted 3 weeks ago

“Prompt answer, informative with details of ETA and driver, the whole process was smooth. And recovery turned up before the ETA Rob was the driver,helpful, polite and reassuring. Credit to the company and cannot sing his praises enough! More than happy with the service today, thank you!”

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Posted 3 weeks ago

“Great service and fast response.”

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Posted 3 weeks ago

“One call office staff, very helpful and polite, also the breakdown recovery service was prompt , the driver is a credit to the company.”

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Posted 3 weeks ago

One Call Rescue is rated 4.6 based on 2,430 reviews