One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,915 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 1,915 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Returned to car and found it wouldn't start. Rang One Call representative MC8. Took a little while to answer but when he did we had a breakdown mechanic with us within 30 minutes. Very nice man had us started within a couple of minutes.”

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Posted 5 years ago

“Responded quickly and driver was very efficient and friendly”

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Posted 5 years ago

“Advisor very helpful, but was not expecting to pay £20 for breakdown as was covered by insurance policy.”

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Posted 5 years ago

“Call centre advisor, Stewart was very helpful and kept me advised on arrival of Breakdown recovery service. Recovery service arrived within the hour and started the car with no problems. Very pleased with the whole service.”

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Posted 5 years ago

“Very helpful and reassuring person on the phone when I rang. I was worried as I am in my 70s and know nothing about cars but Jack was very calming and talked me through the recovery options. Waited two hours for recovery vehicle but we had been warned of this.”

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Posted 5 years ago

“My partner broke down on the m1 motorway so he rang them and they said they will take 2+ hours to get to him because he has broke down outside there area and the mechanic doesn't start till 7am so will have to wait till he starts how stupid for break down cover not happy”

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Posted 5 years ago

“Really quick response. Professional service and got home in good time and the man was so helpful and nice. Thank you”

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Posted 5 years ago

“Very good breakdown service. Friendly and helpful call centre.”

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Posted 5 years ago

“Ja9 was fantastic it was the first time I have broken down so I didn't have a clue and was quite worried but he reassured me and made me very glad I chose to have break down cover with you and the lovely man that picked me and my car up was fantastic too thank you to them both”

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Posted 5 years ago

“Brilliant service. Polite ,quick response. Dealt with my flat tyre immediately. Help expected within the hour Couldn’t be happier with the service from ja9 today. Thank you Jak you are a star ⭐️”

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Posted 5 years ago

“Engineer arrived a little later than expected but kept me up to date by text. Checked everything and could not find a fault. Would you believe it it started first try he must have healing hands!”

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Posted 5 years ago

“Call handled byJA9 excellent service ,said could be 90 minutes to recovery vehicle arrival more like 30 minutes great response.”

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Posted 5 years ago

“re JA9 called for help on breakdown excellent service on phone took 90 minutes to get some out but sorted problem with in minutes young man by the name of lloyd can recommend break down cover COLIN PEARSON co Durham”

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Posted 5 years ago

“I’m so thankful for the help of the one call rescue team. It was the first time I have ever been in a situation like I was and there was no hesitation, the team sorted myself and my car out in seconds. Forever grateful and 100% reliable. Thank you again”

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Posted 5 years ago

“This was by far the worse customer service i have ever encounted so unhelpful kept passing the buck my enquiry was not dealt with and the same thing happened with the break down service. i have only had the insurance for 2 weeks and this doesn't look good going forward i will probably cancel my policy.”

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Posted 5 years ago

One Call Rescue is rated 4.6 based on 1,915 reviews