One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,913 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bit of a pain having to complete the form in the portal, would rather have spoken to someone. But the recovery service arrived slightly quicker than stated and the 2 men that recovered my vehicle were excellent, great service from them. Highly recommend Arnold transport.”

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Posted 1 year ago

“Quick and simple just the way you want it when you are broken down.”

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Posted 1 year ago

“Broke down called 9.30 pm told 1hour to 90 mins .got a text saying 12.30. 3 hour wait .unacceptable disabled and vulnerable. Rac he we come.”

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Posted 1 year ago

“Good polite service”

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Posted 1 year ago

“Fantastic service. Highly recommend. Thank you so much.”

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Posted 1 year ago

“Awful. Had no Internet signal and kept getting told to go to the portal rather than call. Took 5 hours to get the vehicle out and in general were far more concerned with collecting their fee than getting us home. I was with my 2 year old and pregnant partner, they sent the wrong towing vehicle that wouldnt fit us all in so we'd have to get a cab home.”

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Posted 1 year ago

“Very satisfactory response in the end ,a little difficulty in comunication initially ,probably a two way thing if I'm honest,but fast response ,great lads at Regal Recovery Team.....,Kev,and Paul,many thanks,.Sean 👍”

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Posted 1 year ago

“The driver was polite and well mannered. He got my car revived and on the back of the loader with fast skill.”

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Posted 1 year ago

“Really happy with App and the response I got to registering a call for breakdown assistance. However there does need to be an ability to declare that assistance is no longer required if the problem clears itself as it did in my case.”

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Posted 1 year ago

“Very happy with customer service thank you”

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Posted 1 year ago

“Puncture and flat tyre on my drive. Excellent service to get me to my local tyre shop. Thankyou”

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Posted 1 year ago

“Quick and efficient and very polite”

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Posted 1 year ago

“I had broken down and One Call came to the rescue . The breakdown lorry came just after 2 hours . The young man was polite and efficient.”

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Posted 1 year ago

“The mechanic who attended my breakdown arrived well before expected time,was very professional and so very helpful and courteous,cannot praise him enough”

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Posted 1 year ago

“Excellent recovery. Felt very well looked after. Thank you”

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Posted 1 year ago

“Extremely helpful, polite, and patient, about the difficulties of parking.”

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Posted 1 year ago

“John today was very helpful re my cracked windscreen .Sorted it quickly . Auto windscreen not so good ...came and went 2 weeks ago ...weather too bad. Ended up going to local garage to get it sorted .”

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Posted 1 year ago

“Easy to use website. I was able to complete the online form very easily and received a call back from an operator who also kept me updated on progress. The ability to track the recovery vehicle was very helpful.”

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Posted 1 year ago

“Easy to use and arrived earlier than estimated. Very efficient.”

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Posted 1 year ago

“Really a shame you have to log onto the portal to log a breakdown. I had to call to report a breakdown to be told to go to the portal. I was dealing with a low battery and this added to my stress. I was also told by the breakdown guy that I could have driven home.”

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Posted 1 year ago

One Call Rescue is rated 4.6 based on 1,913 reviews