One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,914 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Turned up on time”

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Posted 4 years ago

“Excellent service . Was here in about half an hour to sort the problem. Thank you 😊”

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Posted 4 years ago

“Just unbelievable service, very quick and reliable. Lots of respect for the phone operator.”

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Posted 4 years ago

“Absolutely fabulous service very quick response fantastic customer service thankyou”

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Posted 4 years ago

“No aggro what so ever, very easy phone call to arrange repair. Customer service lady was very polite and helpful, breakdown people arrived on time excellent!!”

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Posted 4 years ago

“Great service kept me informed about time of arrival of breakdown truck brilliant service”

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Posted 4 years ago

“LC1 - Easy to contacting the telephone. The call handler Lauren was very helpful. She helped me to solve a stressful situation with her calm and professional advice. The recovery van was with me in less than 40 minutes. Thank you.”

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Posted 4 years ago

“The service was easy to access on the phone. The call staff “Lauren” was extremely helpful . She helped me to manage the stressful situation with her calm and practical advice. The recovery van was with me in less than 40 minutes. Thank you .”

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Posted 4 years ago

“I had a problem and it was sorted quickly and efficiently. You just forgot to let me know that because of covid The recovery guys were not taking passengers. Thank you.”

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Posted 4 years ago

“Fast, efficient and fixed in no time. Thank you for making sure I was back on the road.”

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Posted 4 years ago

“My experience with breakdown recovery was great the lady on the phone was calm and talked me through all I had to do, was really clear and easy to follow, wheel changed quickly and efficiently thank you”

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Posted 4 years ago

“very polite handlers and very quick and efficient pick up of broken down vehicle”

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Posted 4 years ago

“Not good customer service . Was left on hold for 40 mins listening to the lovely music. Person never returned.”

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Posted 4 years ago

“disgusting service ,said 70 minutes wait...took almost 5 hours ,no communication to say what was delay ,only when my partner or i called them ,each time told 30 mins ,nothing after hour then 15 mins nothing again.....this is a pensioner who had to wait almost 5 hours with gold cover!!!!”

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Posted 4 years ago

“Excellent swift arrival sorted the battery”

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Posted 4 years ago

“Very helpful on telephone, also recovery engineer was excellent, only negative was I was told they would be there 30 to 40 minutes then mechanic rang after 10 minutes to say he was there, but it was no problem he just waited for me without complaint. Highly recommend.”

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Posted 4 years ago

“Very efficient. Obliging, courteous patient lady. Prompt service highly recommended. LC1”

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Posted 4 years ago

“Telephone conversation so helpful, courteous and patient. The gentleman that came the same, prompt service. Highly recommended!”

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Posted 4 years ago

“Engineer arrived before time and knew exactly what the problem was. Fixed within minutes. Very happy”

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Posted 4 years ago

“Very efficient service when I needed breakdown service. The guy came out within 30 minutes and fixed the issue thankyou”

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Posted 4 years ago

One Call Rescue is rated 4.6 based on 1,914 reviews