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Onecom Reviews

3.9 Rating 383 Reviews
74 %
of reviewers recommend Onecom
3.9
Based on 383 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 69%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
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Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Anonymous
Anonymous  // 01/01/2019
Thank you Molly.
Helpful Report
Posted 4 years ago
Collin helped me with all my requirements,
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Posted 4 years ago
Brilliant service from Mollie thank you
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Posted 4 years ago
Good polite service
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Posted 4 years ago
Great service from Molly, very helpful.
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Service has been excellent. Very helpful
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Posted 4 years ago
Excellent service! Amazing and professional and very efficient
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Posted 4 years ago
Colin was excellent, polite friendly new his job .
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Posted 4 years ago
Fantastic customer service, Karl was helpful, knowledgeable and importantly listened to the different options I was weighing up and helped me make the best decision for me and my pocket. I got a great deal and genuinely felt valued which was refreshing, customer service how it should be done.
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Posted 4 years ago
Colin was very helpful. Many thanks. Much appreciated.
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Posted 4 years ago
I found Colin to be very helpful and friendly. He dealt with my query quickly.
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Posted 4 years ago
Colin was very helpful, he obviously knows his job well. He rang me back exactly when he said he would. Excellent customer service, Thank you
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Posted 4 years ago
Excellent response time bearing in mind the Covid. Agent was very helpful and informative.
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Posted 4 years ago
Colin Hooper of Onecom solved my problem quickly, efficiently and most politely. This is after a hopeless attempt to deal with it with Vijey, of Vodafone, in an online chat. It was a relief to speak to a person, and a very good person at that.
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Posted 4 years ago
Brilliant customer service! Onecom is a much better customer service than Vodafone. Always professional, friendly, helpful and, most importantly, effective!
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Posted 4 years ago
Have a great new S20 5g phone. Sadly in WiFi areas such as home or when shops open. Other than that in towns parks and end anywhere you can think of its non responding brick. And when you get home it pings for half and with all the messages. Which this was explainedon purchase I was buyinga phone the works in just 2 places at present.
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Posted 4 years ago
Great service from Oliver ☺️
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Posted 4 years ago
Excellent customer service both times rbat i called
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Posted 4 years ago
Nothing is ever too much trouble always Happy & Helpful , its a pleasure doing Business with them :)
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Posted 4 years ago
Onecom is rated 3.9 based on 383 reviews