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Onecom Reviews

3.9 Rating 383 Reviews
74 %
of reviewers recommend Onecom
3.9
Based on 383 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 69%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
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Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Anonymous
Anonymous  // 01/01/2019
Thanks for good service, Karl.
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Posted 5 years ago
Through politenes and perseverance, managed to resolve an issue with a hanset currently 100miles north east of Qatar. The End user is very happy and impressed.
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Posted 5 years ago
Excellent service from Claire in helping me to get my new EE sim card working following transfer from another network. Some confusion due to 2 cards being issued but she clarified and resolved quickly, many thanks!
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Posted 5 years ago
Great and rapid customer service
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Posted 5 years ago
Great customer service from Will Scott our account manager. Always fast in responding to our requests and always goes the extra mile!
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Posted 5 years ago
Very helpful staff! Very quick and efficient.
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Posted 5 years ago
Always receive the best support from all at Onecom when help is required.
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Posted 5 years ago
Great customer service from Hannah Timmins.
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Posted 5 years ago
Easy to work with, excellent support and customer service
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Posted 5 years ago
Onecom offer an efficient service. Their staff are friendly, responsive and very helpful.
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Posted 5 years ago
Excellent service, always respond to any enquiry promptly
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Posted 5 years ago
Excellent service and response from Will, always find dealing with them is quick - no fuss and you get what you need. thanks again
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Posted 5 years ago
Always fast to respond and very helpful
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Posted 5 years ago
Always respond very quickly, and always helpful
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Posted 5 years ago
Always excellent customer service from Claire at Onecom. Prompt replies, great solutions and a friendly manner
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Posted 5 years ago
Excellent support from our account manager, Karl Hallin today. Very quick to respond to our request and he gave us the immediate help and support we needed. Thank you!
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Posted 5 years ago
I really enjoy dealing with Claire. She is always so positive, professional and agile when it comes resolving problems or addressing challenges.
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Posted 5 years ago
Response is quick and effective
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Posted 5 years ago
Excellent customer service
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Posted 5 years ago
Very professional customer services team. I deal with Sophie Paterson who makes my life easier by assisting me with any problems I might have with our Vodafone contract. All requests are dealt with immediately and efficiently. I have no hesitation in recommending Onecom as a mobile service provider. Competitive and fair prices with good knowledge of the market.
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Posted 5 years ago
Onecom is rated 3.9 based on 383 reviews