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Onecom Reviews

3.9 Rating 384 Reviews
74 %
of reviewers recommend Onecom
3.9
Based on 384 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 69%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
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Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Anonymous
Anonymous  // 01/01/2019
Worse experience I have ever had .just have been with them two weeks.last five days they couldn’t fix the broadband fault.lost business £3000 pound.who would recover my financial lost.
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Posted 4 years ago
Colin was really helpful today with my query... thank you!
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Posted 4 years ago
Had a problem with my account,got great service sorted the issue .Thanks.
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Posted 4 years ago
Very helpful and pleasant to talk to, but she was unable to help me with my cold.
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Posted 4 years ago
Colin was extremely helpful & took time to explain all I needed to know. Top banana.
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Posted 4 years ago
Molly was so lovely and helpful. Explained everything so clearly as I didn’t understand the WiFi boxes and answered all my questions about billing. She was brilliant
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Posted 4 years ago
The lady I spoke to today was very helpful in every way she is present kind 10 out of 10
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Posted 4 years ago
The service was fantastic. I was out through to kealey Farrow who looked into my issues and kept me informed through out.
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Posted 4 years ago
Bianca was very helpful. Many thanks..the sim was up and running within minutes.
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Posted 4 years ago
Great service felt with the issue straight away and lovely to speak too
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Posted 4 years ago
The young lady that was dealing with my problem was very nice and tried to help me but was unable to sort it out but not for the want of trying I’m giving four stars because of her but if it was the company I was rating I wouldn’t be giving any.
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Posted 4 years ago
My query was resolved quickly and professionally.
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Posted 4 years ago
Hi good afternoon I would like to thank kealey Farrow for her excellent service she helped me solve my problem.thank you kealey.Mr Francis.🌹
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Posted 4 years ago
Molly was so pleasant, professional and efficient. Very helpful. Sorted my issue out quickly
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Posted 4 years ago
Very helpful!
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Posted 4 years ago
Very helpful !
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Posted 4 years ago
Excellent customer service! Super efficient and resolved my issue at lightening speed. Polite, attentive and listened. Just a shame I couldn't give 6*
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Posted 4 years ago
Very friendly and more importantly helpful service from Molly, easy to understand and sorted my problem out with no fuss.
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Posted 4 years ago
grt chatting it kwas so nice to speak to someone who was patient and understanding and helpful sent me a link to sort phone
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Posted 4 years ago
Colin is a very pleasant young man I’ve always had good service from one com and it was a pleasure to speak with him today Good service wish all companies were the same
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Posted 4 years ago
Onecom is rated 3.9 based on 384 reviews