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Onecom Reviews

3.9 Rating 383 Reviews
74 %
of reviewers recommend Onecom
3.9
Based on 383 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 69%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
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Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Anonymous
Anonymous  // 01/01/2019
Kealey has saved my day. I messed up trying to cancel and reinstate Spotify but she talked me through everything and was just wonderful. More companies should have people like Onecom
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Posted 4 years ago
Very friendly, helpful and efficient service from Colin today
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Posted 4 years ago
A problem solver! Interested, patient and articulate.
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Posted 4 years ago
Grate customer services very friendly and so helpful ,you should give them a call Dave
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Posted 4 years ago
No complaints really happy with her service
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Posted 4 years ago
Speaking with molly today was fantastic! I have been trying to resolve this matter for months and she sorted it out for me in about half an hour! She was the ultimate professional and a credit to one com! Nothing seemed to be too much trouble for her! I hope if I have to call again molly will be the person I talk to!
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Posted 4 years ago
Kealey was we’re friendly personal and extremely helpful in every way to resolve my problem Thank you Kealey
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Posted 4 years ago
Brilliant customer service from Molly Cooper - fast, efficient and lovely to deal with! 👍
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Posted 4 years ago
Very friendly and helpful and personable no problems resolving my problem Thank you
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Posted 4 years ago
Friendly and customer focused especially MOLLY
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Posted 4 years ago
Was able to help me imeediately and fave me the correct information
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Posted 4 years ago
A lovely lady called Molly helped me today. She was extremely patient with me as I am hard of hearing but this didn't bother her a bit. She was courteous and professional and spoke clearly. She fully understood the issue I was having and quickly worked to solve it for me. Very well done Molly and thanks.
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Posted 4 years ago
I had a very pleasant time talking to Kealey she did what I needed to solve my problem, and because of what she told me I can solve the problem if it happens again, she has a very nice helpful way of talking to you,
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Posted 4 years ago
Chatty, friendly, helpful, easy to understand
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Posted 4 years ago
Understood my request as provided a solution. Even called me back when the call dropped out. Top member of staff
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Posted 4 years ago
Onecom always gives me what I want good on price staff always friendly nothing ever to much trouble
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Posted 4 years ago
Although unable to help with a conclusive outcome the service was open, helpful/easy to use and the staff freindly
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Posted 4 years ago
Spoke to Keeley who was excellent both in explaining my queries and quickly sorting out my account, would definitely recommend.
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Posted 4 years ago
I spoke with Molly, a very pleasant and friendly advisor who helped solve my query immediately.
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Posted 4 years ago
Very helpful friendly and sorted problem
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Posted 4 years ago
Onecom is rated 3.9 based on 383 reviews