oneofftrades.com.au Reviews

Name: oneofftrades.com.au
Rating: 4.60

4.6 Rating 327 Reviews

91 %

of reviewers recommend oneofftrades.com.au

Company Reviews

Metrics

4.6

Based on 327 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Phone:

(02) 8999 0595

Email:

contact@oneofftrades.com.au

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oneofftrades.com.au 5 star review on 22nd September 2024

ANNETTE PHILLIPS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

Helpful Report

Posted 3 years ago

“$104 for a brokerage fee is steep considering it wasn’t even a same day sale. Because of the delayed sale I received approximately $500 less with the added brokerage fee on top. Disappointing.”

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Posted 3 years ago

“Online support was helpful. Easy process after that.”

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Posted 3 years ago

“I was uncertain when started on the journey with One Off Trades but they made it easy and it took approx 10 mins to organise and I had my money in my bank account within a few days Very impressed Thank you”

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Posted 3 years ago

“Was a little apprehensive to use this type of service for fear of being scammed, but was very impressed with how easy, efficient and speedy it was. Communication at each step was appreciated. Sale deposited in the time frame described. Would definitely recommend”

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Posted 3 years ago

“quick and easy to use.”

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Posted 3 years ago

“Easier to use than the last time love the improvement and ease of the transaction which is great for a novice like myself.”

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Posted 3 years ago

“Was offered discount, was not visible on application process or applied at the end.”

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Posted 3 years ago

“We have never traded in shares before. The step-by-step guidelines were terrific and even we managed to get the task done (though the photo ID section of the form defeated us until our son came to the rescue. There's a malicious rumour circulating that the problem had more to do with our incompetencies than with oneofftrades' form!! ) Thanks for your help.”

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Posted 3 years ago

“Sale went through OK. However, not pleased with necessity to provided netbank passwords for larger transactions - in fact, I couldn't believe this was being requested!! Obviously, I didn't do this and went elsewhere for second sale. Also, I on two separate occasions I asked for a callback from 'Victoria' to answer a couple of queries. Eventually, a week or more later she did return call but by then the sale was all finished. Clearly, not impressed with (in effect) no follow up.”

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Posted 3 years ago

“Was happy with the service”

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Posted 3 years ago

“Your advertising about actual trade costs was for me a little deceptive bearing in mind that I was a first time customer.”

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Posted 3 years ago

“Excellent..would use them again..if I had more shares !”

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Posted 4 years ago

“Easy to deal with. Arranged to present ID when it didn't work electronically, Kept me informed over the full progress of the process of sale, Would recommend to anyone their services. Dealt with Victoria French at One Off Trades, wow so professional and such excellent service, will definitely be using this company again when required.”

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Posted 4 years ago

“Easy form to complete. Quick and efficient service. Small fee also good.”

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Posted 4 years ago

“Service is amazing Special mention to Victoria, she helps me so efficiently”

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Posted 4 years ago

“Thank you oneofftrade it was that easy as is to say oneoff .thanks from one satisfied customer”

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Posted 4 years ago

“I found the whole process surprisingly easy and straightforward. It was handy to have online chat help if needed. I appreciated your timely completion. Thank you.”

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Posted 4 years ago

“I am a ‘one off trader’ and sold my shares throughOneOffTrades.com.au this week after reading other favourable reviews on the internet. Staff member, Victoria French demonstrated her patience in getting me sorted initially with incomplete, outdated information I provided. From then on the shares were sold immediately and today the proceeds arrived in my bank account as forecast! Well done Oneofftrades, I can highly recommend your quick, professional service, Kerry Smith”

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Posted 4 years ago

“Very easy to use service, and quick and helpful communication from the team”

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Posted 4 years ago

oneofftrades.com.au is rated 4.6 based on 327 reviews