“I genuinely LOVE your products. But there's this one thing I really don't like about shopping. I got a b-day code that said I could combine it with other offers. So I did combine it with redeeming my points but the bday code got canceled. So I entered the back which canceled my redeeemed points. However, I didn't get my points back nor I did get to use them.. so they just disappeared. It happened to me multiple times which makes me really sad..”
