“Bad experience! we followed the address that is on the internet and the parking was not at the address. We only discovered this when the attendant inside a trailer told us it was somewhere else. The coordinates didn't work and he refused any help. I asked to cancel and he was rude to say that he was not going to cancel and that it was our problem. We almost missed our flight because we had to hire another parking lot around the airport.”
“Would never use again, don't touch them. Disastrous service, three quarters of an hour wait for car to be brought back after collecting luggage. Numerous promises that car was on the way and would be arriving within 10 minutes, however... Avoid them like the plague!!!!”
“Arrived at Onestop parking at DIA 2 1/2 hours before international flight. Made a reservation there a week previous. Showed parking attendent reservation and she just kept saying we couldn't park there because they were full. Fearfull of missing our flight, we sought parking elsewhere and had to pay a premium price $200.00 more. One stop refunded our original fee, but would not pay for the damage they caused. It was a bit like the Seinfeld where they had the reservation for the car but not the car EXCEPT IT WASN'T FUNNY! It was very stresfull and expensive!
AVOID ONESTOP PARKING!!!
I will be looking at small claims court.”
“Used them for parking in Heathrow T3. Good price but all round poor experience. Car collection and return took 45 mins each time. No one answered the phone until my 30th attempt, very stressful almost missed flight. As they have no desk in short stay parking you just have to stand around waiting for them at car drop off section. Pay a little extra for piece of mind with another company. Car was filthy upon return.”
“Very happy with business in Rochester NY. Had to wait just a little when dropping of car as had to wait for only one on duty at Quality Inn. Arrived at airport on timely basis. When returned we were also picked up on a timely basis. Have already referred and will do such again. Great price.”
“Parking was convenient in Milw. location. The shuttle going to the airport was fine and driver was friendly...Getting a shuttle to pick us up at the airport was a different story. Very cold weather and had to call them 3 times for the shuttle to finally arrive. I was told that it would always be within a few mins. Waited 40 mins. total. Friendly driver, but not sure that I would use them again in colder weather.”
