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Online Auto Parts Reviews

4.8 Rating 9,335 Reviews
97 %
of reviewers recommend Online Auto Parts
Company Reviews Product Reviews
36,350
 Metrics Info
4.8
Based on 9,335 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Online Auto Parts Reviews

About Online Auto Parts:

Get the right Fit at the right Price, delivered Fast!

1000's of quality Car and 4X4 parts in stock and ready to ship.

Est. 2006

Visit Website

Phone:

732656228

Email:

sales@onlineautoparts.com.au

Location:

41 Yarraman Place,
Virginia
Queensland
4014

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Alberto
Unverified Reviewer
“I could not ask for more! Great work Online auto!”
Helpful Report
Posted 2 years ago
Why would you give a 3 star if you couldn't ask for more?
Posted 2 years ago
Thanks for the positive review Alberto, we aim to satisfy even the most picky customers hehe :P
Posted 2 years ago
David
Verified Customer
“Was good. Easy to use”
Helpful Report
Posted 2 years ago
Paul
Verified Customer
“Would have given a better score but website says delivery is free but charges delivery costs which is afalse statement”
Helpful Report
Posted 2 years ago
Graeme
Verified Customer
“Tried 5 times to join & your sit said wrong email & password so needs looking into , but excepted it in order ?🥺”
Helpful Report
Posted 2 years ago
Hello Thanks for this feedback. this is very strange, however we will have our web development team look into this.
Posted 2 years ago
Bruce
Verified Customer
“You could save people a lot of time by allowing them to click paypal at start of check out, then would not have to type in all the details”
Helpful Report
Posted 2 years ago
Jonathon
Verified Customer
“Was going to order a full set of shockers to go with the steering damer - but delivery was going to be after I needed to fit them - at least honest on the delivery period so I could make alternate sourcing arrangements”
Helpful Report
Posted 2 years ago
Charles A
Unverified Reviewer
“air filter damaged in the post, not well packed allowing Aust post to damage, filter not replaced, Brought a K&N from Supercheap”
Helpful Report
Posted 3 years ago
Sebastian
Verified Customer
“I hope the car parts are great because that website / checkout user experience is awful”
Helpful Report
Posted 3 years ago
Siaw Y
Verified Customer
“first time try.”
Helpful Report
Posted 3 years ago
Rene
Verified Customer
“Takes a long time to load, too many questions for casual purchaser,”
Helpful Report
Posted 3 years ago
Ricky
Verified Customer
“Your ordering process is way too complicated.”
Helpful Report
Posted 3 years ago
Jenny
Verified Customer
“I found the site difficult to navigate.”
Helpful Report
Posted 3 years ago
Ben
Verified Customer
“I don't undertand why i have to log in ???? what is this all about???”
Helpful Report
Posted 3 years ago
Erich
Verified Customer
“Was easy enough to place the order. I'll give the other 2 stars when I receive the item”
Helpful Report
Posted 3 years ago
Milton
Verified Customer
“Difficult to navigate through for an old bloke..”
Helpful Report
Posted 3 years ago
Ethan
Verified Customer
“Couldn’t pay with card had to make PayPal account”
Helpful Report
Posted 3 years ago
Chris
Unverified Reviewer
“I used to give 5 stars a few years ago but things have changed a bit ,1 the prices are getting a lot higher ,Online auto parts used to be considerably cheaper with great customer service although the great customer service is still there the cheap prices are just not the case and in many cases your price for a chinese copy part is not that much cheaper than the genuine part eg ba falcon master cylinder your price $220 for no name Chinese i bought genuine pbr from ford for $260 .it just seams like profit profit profit is taking over you used to have great products at great prices only for them to vanish to be replaced with a more expensive version "autopal headlight bulbs great bulbs great price $13 for 2 gone , anyway its still a great company with great customer service but not so great prices anymore”
Helpful Report
Posted 3 years ago
Neil H
Verified Customer
“Online Parts Service is great but Australia Post is a let down on delivery and follow up. I put in a failed delivery enquiry with no reply. It’s only when my wife suggested checking Australia Post agent I found the parcel there and wasn’t notified by Australia Post. My address which Online Parts was provided wasn’t on the package only the postal agency address which Online Parts wouldn’t have known. Can only summize the postie removed my address as part of the recently exposed scams by the Postmen. Online Parts had originally dispatched the package promptly.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“The second alternator ordered NOT the same quality as the first ... no more ! refer complaint logged.”
Helpful Report
Posted 3 years ago
Manco
Verified Customer
“Its not the best quality you could expect but it does the job if you're not running a ferrarri”
Helpful Report
Posted 3 years ago
Online Auto Parts is rated 4.8 based on 9,335 reviews
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