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Online Auto Parts Reviews

4.8 Rating 9,335 Reviews
97 %
of reviewers recommend Online Auto Parts
Company Reviews Product Reviews
36,350
 Metrics Info
4.8
Based on 9,335 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Online Auto Parts Reviews

About Online Auto Parts:

Get the right Fit at the right Price, delivered Fast!

1000's of quality Car and 4X4 parts in stock and ready to ship.

Est. 2006

Visit Website

Phone:

732656228

Email:

sales@onlineautoparts.com.au

Location:

41 Yarraman Place,
Virginia
Queensland
4014

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Nigel S
Verified Reviewer
“Ordered the parts I needed, great value for money and it was dispatched the same day. Unfortunately the courier has let them down as it has taken too long for delivery and zero customer service for the courier company.”
Helpful Report
Posted 5 years ago
John
Verified Customer
“First time used can not review”
Helpful Report
Posted 5 years ago
Robert
Unverified Reviewer
“Delivery was express took over a week my postie told me to contact you”
Helpful Report
Posted 5 years ago
Hello Robert, Thanks for taking the time to leave us this feedback. We are sorry for the delay for your parts. Normally express post is very prompt, but in this case it apparently was not. I can assure you that this is not normally the case.
Posted 5 years ago
Brendon
Verified Customer
“Why is the exchange rate not right on here get changed way more”
Helpful Report
Posted 5 years ago
XA
Verified Customer
“Very slow and the site keeps dropping out, took awhile just to order 3 parts.”
Helpful Report
Posted 5 years ago
Hello XA, WEare sorry that you had issues with the website. We are aware of the situation and are adressing it now. Please let us know if we can be of further help.
Posted 5 years ago
Pete
Verified Customer
“WHY do I Always Have to F'n type in an address when I Always Pick Up!!!!!”
Helpful Report
Posted 5 years ago
Hello Pete, Thanks fo contacting us with you feedback. We ask for the address to ensure that a customer is local as we often have had interstate customers select warehouse pick up not realising where we are located. However, this feedback has been noted. Please don't hesitate to contact us if we can help with anything else.
Posted 5 years ago
Ann
Verified Customer
“It was an ok experience”
Helpful Report
Posted 5 years ago
David
Verified Customer
“We will see if your online service is true of quality of product and speed of postage, then can i post a true assessment.”
Helpful Report
Posted 5 years ago
Bruce M
Verified Reviewer
“Product photos don't match the actual product, eg stock photos of the same product re-used leading to rear shocks being shown when front shocks are selected for purchase. Also, some fitment warnings show a shortened list of vehicles leading to customer uncertainty whether the product selected is correct, specifically Tuff Dog shock absorbers for 60 Series Landcruisers.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Acceptible for parts they can supply, though having a vehicle produced mid 90's there seems to be very little available from this supplier despite the "we can source thousands of unlisted parts, fast" advertising.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“pity sales team is not a bit more acceptable when dealing with phone queries”
Helpful Report
Posted 5 years ago
Fred
Verified Reviewer
“I shopped OK but have not got item yet so I don't know how good onlineautoparts are yet. Happy to review when I get the parts.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Had trouble setting how i wanted parts shipped. Took 5 go doing the same thing until it was accepted. S”
Helpful Report
Posted 5 years ago
Scott
Unverified Reviewer
“Happy with the system just want to make sure parts fit my vehicle”
Helpful Report
Posted 5 years ago
Anonymous
Verified Customer
“Prefer to comment when transaction completed”
Helpful Report
Posted 5 years ago
Rennan
Verified Customer
“To easy, to cheap, tks guys”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Ordered parts got them when they said and they were spot on can’t fault them good service”
Helpful Report
Posted 5 years ago
Bruce
Verified Customer
“The parts requested appear to be poor copies of the requested items I do not use these often so i hope they work when I get to use them.”
Helpful Report
Posted 5 years ago
Merlin
Verified Customer
“Pricing only just competitive. Shipping and website, reasonable.”
Helpful Report
Posted 5 years ago
Victor
Verified Customer
“Ordering was fine and part was the correct one. However there was a delay in the part being sent.”
Helpful Report
Posted 5 years ago
Online Auto Parts is rated 4.8 based on 9,335 reviews
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