Online Auto Parts Reviews

Name: Online Auto Parts
Address: 41 Yarraman Place, Virginia, Queensland
Rating: 4.82

4.8 Rating 9,258 Reviews

97 %

of reviewers recommend Online Auto Parts

4.8

Based on 9,258 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Online Auto Parts:

Get the right Fit at the right Price, delivered Fast!

1000's of quality Car and 4X4 parts in stock and ready to ship.

Est. 2006

Visit Website

Phone:

732656228

Email:

sales@onlineautoparts.com.au

Location:

41 Yarraman Place,
Virginia
Queensland
4014

Write Your review

Tell us how Online Auto Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Online Auto Parts 5 star review on 31st December 2024

726

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the layout and processing was excellent. I have only just ordered so cannot comment on accuracy of parts, quality etc. But the online experience and the ease of ordering with the security checks were reassuring.”

Helpful Report

Posted 6 months ago

“good to be able to talk on phone aswell as online shopping”

Helpful Report

Posted 6 months ago

“OnilineAutoparts have everything I've needed. Easy to deal with and also easy to identify suitable parts.”

Helpful Report

Posted 6 months ago

“Best customer service!”

Helpful Report

Posted 6 months ago

“Always half the price of repco. Friendly staff.”

Helpful Report

Posted 6 months ago

“an excellent company with an efficient team. 100% satisfied”

Helpful Report

Posted 6 months ago

“I ordered these items while travelling in S.A. received them within their delivery schedule and fitted them while camping Off grid - of course they were the right replacement parts. Well done - to the team, I am about to put another online order in only this time from W.A. 🙂”

Helpful Report

Posted 6 months ago

“Parts are always correct and service is very prompt I have used online auto for many parts on my old bus and would recommend to anyone”

Helpful Report

Posted 6 months ago

“Online Auto Parts had the correct parts for my Patrol, ordering was easy with a great range to choose from and delivery was prompt. I would highly recommend Online Auto parts and will be my go to for parts.”

Helpful Report

Posted 6 months ago

“Great company. Quality parts and prompt delivery. What more could you want?”

Helpful Report

Posted 6 months ago

“Repeatedly spot on with Parts Guarantee, superior prices, very prompt packing and great communication/notifying of process. Despite the known slowing postal service, OnlijeAtoParts delivery remains quicker than other online companies. Kudos/thank you OAP Team.”

Helpful Report

Posted 6 months ago

“Poor service from this company re deliveries, i will not use them again, the item i ordered was dearer than others but i thought i was getting the item in 1-3 working days, after chasing i have been advised its 1-3 working days to do paperwork and then 4-6 working days for product to come from Germany. Avoid at all cost !!”

Helpful Report

Posted 6 months ago

“Great service with great parts”

Helpful Report

Posted 6 months ago

“Great prices and quality parts. Very helpfull over the phone too! Highly recoment. Thanks for the great service guys.”

Helpful Report

Posted 6 months ago

“I've had 4 deliveries from online auto parts to date and I can't fault them. Perfect product, perfect price, perfect delivery, every time.”

Helpful Report

Posted 6 months ago

“I have been dealing with these guys for several years Have never had a problem Always the right part at outstanding value Along with great quality Postage and handling spot on Pleasure to do business with ON LINE AUTO Regards Peter”

Helpful Report

Posted 6 months ago

“Very happy with service , parts turn up promptly , and get what we ordered.”

Helpful Report

Posted 6 months ago

“I am new to ordering stuff from Online Auto Parts. Ordered some rear wheel bearings for one of my daughter's car. Service was brilliant, parts arrived when they said they were going to and they were good quality. However, I had a problem with my next order, ball joints for the other daughter's car. There was a mix up with supply and I was not going to get them in time. A quick call to the support desk and they refunded no questions asked. They did offer to express post for free. This is all I can ask from a supplier, when there is an issue. Not everything goes smoothly and I will definitely look at buying stuff from these guys again.”

Helpful Report

Posted 6 months ago

“All seems good and easy to use”

Helpful Report

Posted 6 months ago

“The ordering process is over convoluted......why can't I just search part put in in shopping and proceed to payment....log into PayPal and pay......your present system has put me off quite a few times.....the process was to hard so I went elsewhere. ie. EBay..... I like to buy items and pay.....not really interested in signing up and having password....etc....you have to make it easier or people will get annoyed and go elsewhere. Dave”

Helpful Report

Posted 6 months ago

Thanks for sharing your feedback, Dave. Compared to eBay, we have a small team of Australian staff, but we are always looking for ways to improve. To enhance the checkout experience, we are implementing the following improvements: - A new address lookup feature that should be available in a few days. - Integration of PayPal Express into our checkout process. We appreciate your business and your feedback, and we hope you’ll notice the new upgrades on your next purchase.

Posted 6 months ago

Online Auto Parts is rated 4.8 based on 9,258 reviews