Online Pound Store Reviews

Name: Online Pound Store
Rating: 3.90

3.9 Rating 551 Reviews

71 %

of reviewers recommend Online Pound Store

Company Reviews

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Metrics

3.9

Based on 551 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 58%
Customer Service
Communication Channels	Email, Telephone

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Phone:

01618326013

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Online Pound Store 1 star review on 23rd November 2022

Mariela

Anonymous

Anonymous // 01/01/2019

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“Order arrived promptly only problem one item missing.”

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Posted 7 years ago

“easy to, purchase and efficient delivery”

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Posted 7 years ago

“Ordered items 2.30 pm Friday on a standard delivery basis, they were delivered 3pm Saturday. What brilliant service.”

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Posted 7 years ago

“When my order arrived there were 3 missing items, I contacted OPS and were told the items were out of stock despite them STILL showing as in stock online in today! They were either not competent enough or too lazy to resend the items I had ordered, despite me proving they are available and advised they would just refund for the missing items. I have still not received a refund, I find their actions extremely prejudicial and illegal and have complained to the office of fair trading regarding how they conduct their business. Safe yourself their ludicrously expensive shipping and just go to poundworld or poundland.”

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Posted 7 years ago

“It came quickly and was very well packaged”

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Posted 7 years ago

“l ordered over £100 worth of goods, including a mystery box for £20.The items in the first both were ok, but the separate mystery box was covered in Dove cream and most things were damaged. l rang to explain and eventually was told to return it and a returns label was supplied. The courier picked the box up but l haven't heard from them since.When l rang l was told 'yes,the box was received and a credit would be returned to my bank and a confirming email supplied. Neither has happened. Very poor customer service.”

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Posted 7 years ago

“Unfortunately, one item arrived broken and three others were replaced with items I did not want. When I called the company, I was told that the items had been replaced due to being unavailable, however they were still being advertised on the website. On the good side, I was offered a refund on the broken/ substituted items immediately, ( without asking).”

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Posted 7 years ago

“Like the products”

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Posted 7 years ago

“A lot of the items I brought were obviously from multipacks but I was only sold one. When I received the parcel it was missing 3 items. I have let them know but I'm still awaiting action from them”

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Posted 7 years ago

“Great items....when they are in stock.”

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Posted 7 years ago

“Fast delivery. Wonderful candles. But transport, broken three candles. But I ordered more. Good deal.”

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Posted 7 years ago

“Good products cheap price”

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Posted 7 years ago

“Sent the wrong product, written 2 emails but still haven't had a response”

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Posted 7 years ago

“The goods are amazing and very fast delivery thankyou”

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Posted 7 years ago

“goods ordered did not arrive”

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Posted 7 years ago

“I was extremely pleased with the service and the prompt delivery. Items are as they are advertised and of good quality. I will definitely use them again and tell others to use them as well!”

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Posted 7 years ago

“Good quality items well packaged and delivered quickly at ridiculously low prices. What's not to like?”

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Posted 7 years ago

“Quick delivery and a substituted large Yankee candle - excellent! Shame you can't collect yourself as we are near them but who wants the hassle of driving and paying for parking? Will definitely use again - I'd really like some delivery vouchers and how about some competitions?”

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Posted 7 years ago

“Excellent service fast delivery will use again”

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Posted 7 years ago

“Everyting was OK”

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Posted 7 years ago

Online Pound Store is rated 3.9 based on 551 reviews