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Online Pound Store Reviews

3.9 Rating 551 Reviews
71 %
of reviewers recommend Online Pound Store
3.9
Based on 551 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 58%
Customer Service
Communication Channels
Email, Telephone
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Phone:

01618326013

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Waited for almost a week for a delivery that was supposed to be within 48 hours. No notification service to let me know that certain items were unavailable.
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Posted 7 years ago
Very reasonable prices with fast post
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Posted 7 years ago
Hi I got hell mans salad cram from you my Daughter loves this salad cream but it's hard to get it from the shops when I saw you had got it and it was a pound a bottle fantastic value ordered 10 came very quickly will be ordering them again from here thankyou jennie
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Posted 7 years ago
3 items missing from order, had to chase up refund. Items I had added to basket had disappeared at point of purchase which was very annoying. Waited 10 days for delivery at a cost of £4.95 when p&p used to be free over £20 spend. Will stick to using high street pound stores from now on.
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Posted 7 years ago
the box arrived in a battered dirty state. The contents were dirty and poor quality and there was a used filthy hand brush in the parcel. I need to return the goods. Very very disappointing.
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Posted 7 years ago
Great prices and good quality items will be coming back to get more stuff
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Posted 7 years ago
after 2 weeks items were not received, it took afurther 3 days and paypal to finally get a refund. customer service was poor , emails went unanswered. tracking information was incorrect and kept changing. no apologies received.
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Posted 7 years ago
Wrong items sent to me, wrong candle fragrance, wrong deodorant fragrance. Would not use the company again.
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Posted 7 years ago
Saved a fortune on fudge hair products ... definitely will order again ...
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Posted 7 years ago
Missing item and damaged item
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Posted 7 years ago
Order came complete very quick service good packaging will definitely order from you again
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Posted 7 years ago
I ordered 30 cherry diffusers i did not asked for substitute and i was sent 7 off them and rest was the lemon which is not a nice fragrance they tried to get rid of them and i had a hassle of returning them
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Posted 7 years ago
Excellent service. Next day delivery, even on Saturday cannot fault that. Spot on with description and a good deal.
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Posted 7 years ago
Items arrived fairly quickly and all in good condition. Although on my recent order I ordered a gold christmas card holder and I got sent a silver one instead for some reason but not a big issue. I will still properly order again in the future.
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Posted 7 years ago
Product good, delivery could be quicker
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Posted 7 years ago
Fast delivery, original products, great price.
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Posted 7 years ago
would order from website again. quick delivery
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Posted 7 years ago
Quick and easy
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Posted 7 years ago
Oct. 5 2017: Had to ring because on-line web site was faulty, placed order No.: #75084 was not informed then that thay did not have them in stock. Oct. 9 2017: Recieved email stating my order through WOOCOMMERCE (above order ref.) system order number 1130198 had been shipped, despatched with Hermes Tracked on 2017 Oct. 05 14:37:59, Tracking number: 1555176214877782 on 2017 Oct. 05 11:22:41. Oct. 10 2017: Try to track delivery time and whereabout and couldn't, rang Online Pound Store again, only to learn that the order had not been despatched in the first place because they didn't have them in stock and would try again for Fri. 13 2017. Not impressed with Online Pound Store and very unlikely to recommend them or ever order anything else. Regards M. Robinson (Mr.)
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Posted 7 years ago
I have cancer and i am unable to go out shopping, so the online pound store is a God send to me. Excellent products, cheap prices, delivered to my door. I couldn't ask for anything more. Thank you!🏆
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Posted 7 years ago
Online Pound Store is rated 3.9 based on 551 reviews