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Online Pound Store Reviews

3.9 Rating 551 Reviews
71 %
of reviewers recommend Online Pound Store
3.9
Based on 551 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 58%
Customer Service
Communication Channels
Email, Telephone
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Phone:

01618326013

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Parcel took a long time to come and no one replyed to my emails when asking about it. 2 items were missing and in return for the 2 items I received a ยฃ1 voucher to use in my next order, which I will not get use out of as I will not be using the site again. Only possitive is that the items are good quality and great prices but not worth the stress
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Posted 7 years ago
i had items mising from my order, i emailed 3 times, rang from fri to the following monday, no response what so ever... I have now escalated my complaint to paypal. the lack of after sales service in my view, is non existent..i wont be ordering again. i had a large order in my basket from family members but after this, it has all been deleted... such a shame...
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Posted 7 years ago
Fast delivery
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Posted 7 years ago
Quick delivery and excellent item!
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Posted 7 years ago
Absolutely outstanding service for so liitle. It gives me great pleasure to inform you that I intend to' ist option you' whenever I make similar purtchaces of this nature in the future.
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Posted 7 years ago
brilliant will order again
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Posted 7 years ago
Delighted with my order. Well packaged, arrived promptly. Great value. Great service
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Posted 7 years ago
One item missing from delivery but not too bothered about that. What I am bothered about is the fact that the Roc suncream has a 2014 expiry date. We are about to go into 2018! Absolutely appalling.
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Posted 7 years ago
Excellent service, product and delivery.
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Posted 7 years ago
Took too long to arrive,and three items missing but charged for. Sent email and didnt get any response.
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Posted 7 years ago
Service was excellent with quick delivery, however Hermes werenโ€™t very careful with package which was split. Luckily contents ok this time. Would have been 5*****
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Posted 7 years ago
Great price for the items. Disappointed I overlooked the postage charges and the default setting was for the most expensive, I will be more careful with future orders.
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Posted 7 years ago
Really good service
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Posted 7 years ago
I was so pleased to find somewhere that sold airpure vapour candles and I purchased 5. I did tell the store to pack the items carefully as I didnt want them damaged. Two candles had broken when I recieved them but the customer service I received was amazing. I was answered and apologized to straight away I received a refund. I will definitely be purchasing again from this store.
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Posted 7 years ago
All the items which i brought were good quality and good on price ๐Ÿ‘๐Ÿ‘๐Ÿ‘
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Posted 7 years ago
I have search the shops for this particular brand of shower gel which my husband prefers and it is as rare as hen's teeth. Searching on the internet I found your site and was well pleased with the price and speed of delivery.
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Posted 7 years ago
Cheap but amazing quality!! Definetly recommend.
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Posted 7 years ago
Been over a week and still no delivery.
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Posted 7 years ago
excellent service!
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Posted 7 years ago
There was items missing - I have emailed you
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Posted 7 years ago
Online Pound Store is rated 3.9 based on 551 reviews