Online Pound Store Reviews

Name: Online Pound Store
Rating: 3.90

3.9 Rating 551 Reviews

71 %

of reviewers recommend Online Pound Store

Company Reviews

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Metrics

3.9

Based on 551 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 58%
Customer Service
Communication Channels	Email, Telephone

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Phone:

01618326013

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Online Pound Store 1 star review on 23rd November 2022

Mariela

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely useless, still not received my order three weeks later. Rang twice told me it was with hermes then only just received an order confirmation after three weeks, still not dispatched. Would never order from here again. Customer service on the phone was also dreadful. Paying 4.95 postage is also outrageous for this level of slow service. Disgusting.”

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Posted 7 years ago

“A brilliant find online! Great items, great prices and swift well priced delivery. I could not be more pleased! A reliable seller to be highly recommended! Thank you!”

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Posted 7 years ago

“Good product. Quick delivery”

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Posted 7 years ago

“very fast ex quality thanks for extra gifts too”

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Posted 7 years ago

“Items not included in order, items do not resemble the photographs and are totally different. Square pillow covers instead of the oblong ones shown. Totally useless. Not happy no return labels rang and told would have to send at my own cost!!”

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Posted 7 years ago

“Good products, fast delivery and well packaged. Thank you”

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Posted 7 years ago

“Not happy items missing which come to a total of £4.99. You put £4 worth of voucher codes in the box which doesnt cover the missing items that i have already paid for. Please put the money back into my bank account”

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Posted 7 years ago

“Packaged well and received within 4 working days. Very good service. Great quality products! Love L’occitane products and such a treat to get them so cheap. Fantastic especially at Christmas.”

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Posted 7 years ago

“I was sent the wrong order and still waiting to hear back from e-mail i sent”

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Posted 7 years ago

“Products available were good altpugh I felt the postage was too high. My order took 6 days from submition to delivery.”

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Posted 7 years ago

“CAVEAT EMPTOR=ONLINE POUND STORE They delivered a completely different product to that shown in their photograph, their listing and their receipt. Then, when the package eventually arrived the contents was; Out of the expiry date and tasted vile. I complained, to which they asked for photographic evidence as proof. I complied and waited for a response, they then countered with the offer of a full refund which I accepted. they then rescinded their original offer and tried to low-ball me with a "partial refund" instead. I declined demanding a full refund under" The Consumer Rights Act 2015- As the goods I had receivedfrom them were not " Fit for purpose on at least two grounds" . I am still awaiting full refund, CAVEAT EMPTOR should one be unwise enough to purchase from this seller.”

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Posted 7 years ago

“Very efficient and quick delivery”

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Posted 7 years ago

“First order and all fine. Items were all in stock and arrived, well packaged, a few days later. L'occitane especially great value. Definitely would order again from Online Pound Store. Thanks.”

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Posted 7 years ago

“They supplied me with wrong item and sent me a voucher for another that they didn't have, even though it showed as being in stock when ordered. I phoned their customers services immediately and explained. They said they would refund my payment card but did not. Not a happy customer - shame”

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Posted 7 years ago

“Great service...will happily return!”

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Posted 7 years ago

“Great items at a fantastic price ! Excellent communication and delivery too !”

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Posted 7 years ago

“really pleased and great value, thanks”

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Posted 7 years ago

“very good service”

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Posted 7 years ago

“Great value and great service. I sent in an order two weeks ago and was so impressed with the turn around and quality that I added another order which I received today. Both were delivered with no both, within two days. Keep up the good work.”

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Posted 7 years ago

“Brilliant quality for the price!”

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Posted 7 years ago

Online Pound Store is rated 3.9 based on 551 reviews