Only Home Reviews

Name: Only Home
Rating: 4.39

4.4 Rating 846 Reviews

85 %

of reviewers recommend Only Home

4.4

Based on 846 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3880 5645

Email:

support@onlyhome.co.uk

Location:

Guardian House, 7 North Bar Street, Banbury
OX16 0TB

Write Your review

Tell us how Only Home made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Only Home 5 star review on 6th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery came on time and we're very happy with the quality of the furniture.”

Helpful Report

Posted 4 years ago

“Absolutely love our new unit. Thank you !”

Helpful Report

Posted 4 years ago

“First time I have purchased from only home. Cant fault them. Arrived before expected date. The purchase was excellent quality. Would definitely recommend and use them again.”

Helpful Report

Posted 4 years ago

“Chairs arrived exactly when they indicated and all the tools, instructions and pieces where delivered for a super easy assembly. Thanks so much! would definitely recommend!”

Helpful Report

Posted 4 years ago

“Amazing prices and speedy delivery. So happy.”

Helpful Report

Posted 4 years ago

“Lovely item however delivery was incredibly slow (compared to other places I have ordered from since). Also the other item i ordered was cancelled after waiting for it for several weeks.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review above and I am sorry there was a delay on your per-ordered item. The stock was originally due to arrive last month, but sadly there was a delay with the stock reaching the seller. However I am pleased to see this has since reached you successfully. The second item was cancelled, as sadly out of stock and we apologise for any inconvenience caused by this. We will also update you when we receive notification of the new stock date for this item. If you do have any further queries, please do not hesitate to contact as: support@onlyhome.co.uk and we will be more than happy to assist you. Kind regards, Only Home Customer Success Team

Posted 4 years ago

“Great quality, decent pricing. Everything came on time and easy to assemble.”

Helpful Report

Posted 4 years ago

“Thank you, kept up to date with delivery and I love it.”

Helpful Report

Posted 4 years ago

“We were kept informed of the delivery date and very pleased with the item when it arrived.”

Helpful Report

Posted 4 years ago

“Whilst this carpet is lovely to look at, it releases enormous amount of fibres. I now spend at least 15 mins everyday trying to clean it. I cannot quite believe just how much it sheds. Here's a pic to illustrate just how much it sheds.”

Helpful Report

Posted 4 years ago

Hi Nisha Thanks for getting in touch. We are so sorry to hear this - I can see that you have been in touch with our Customer Support team who will come back to you separately to see what we can do to resolve this issue. Best wishes OnlyHome.co.uk

Posted 4 years ago

“Great quality product, good delivery service also. Have reccomended to friends and will definitely buy on here again.”

Helpful Report

Posted 4 years ago

“I love my chair but the delivery experience was a nightmare. A guy knocked on my door in the early morning at my apartment and said that there was a package in the hall downstairs and refused to bring it up in the lift. When I went downstairs an enormous box still attached to a wooden pallet. Eventually he dragged it into the lift and then left it in the corridor a long way from my apartment.”

Helpful Report

Posted 4 years ago

Thanks for your feedback below. We are so pleased to hear that you love your new Lounge Chair but are sorry that the delivery method was not as you expected. As I am sure you are aware, due to social distancing measures in place, couriers are not currently able to deliver products inside a property. We apologise for any inconvenience that this caused to yourself. We hope to see you back on OnlyHome.co.uk and if the team can help with anything in future please do get in touch. Best wishes OnlyHome.co.uk

Posted 4 years ago

“Great website with lots of fantastic items that have been carefully curated for the discerning buyer. Will definitely be using again and would highly recommend to friend’s and family. Speedy delivery and easy payment system and secure.”

Helpful Report

Posted 4 years ago

“Really pleased with my bedside tables. They’re excellent quality for a very decent price and they arrived very well packaged. Even better was that although the product listing said the items wouldn’t be available for 6 weeks they turned up on our doorstep just 2 days after we placed the order!”

Helpful Report

Posted 4 years ago

“Fast and good service”

Helpful Report

Posted 4 years ago

“I made a mistake when ordering but received a full refund. Excellent customer service.”

Helpful Report

Posted 4 years ago

“Beautiful furniture - super fast delivery!”

Helpful Report

Posted 4 years ago

“Ordered as a gift. It arrived on time and the recipients were very very pleased with the item. Would recommend and use again.”

Helpful Report

Posted 4 years ago

“Fantastic chair for nursery, easy to assemble. Item case on time with up to the hour info on tracking delivery. Would recommend!”

Helpful Report

Posted 4 years ago

“Great product, very quick service. Will definitely use again!”

Helpful Report

Posted 4 years ago

Thanks so much, we are so pleased to hear this. Best wishes OnlyHome.co.uk

Posted 4 years ago

Only Home is rated 4.4 based on 846 reviews