Only Home Reviews

Name: Only Home
Rating: 4.39

4.4 Rating 846 Reviews

85 %

of reviewers recommend Only Home

4.4

Based on 846 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3880 5645

Email:

support@onlyhome.co.uk

Location:

Guardian House, 7 North Bar Street, Banbury
OX16 0TB

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Only Home 5 star review on 6th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service and very friendly delivery staff. Too notch furniture!”

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Posted 4 years ago

“My hallway stool arrived swiftly and I am so pleased with aesthetics and quality.”

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Posted 4 years ago

“All good,very quick service and good quality”

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Posted 4 years ago

“Gorgeous products and quick and easy delivery with no issues, fantastic would order from them again.”

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Posted 4 years ago

“Great seat pads, quick delivery”

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Posted 4 years ago

“Arrived on time, well packed, great quality”

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Posted 4 years ago

“Wonderful products and service”

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Posted 4 years ago

“Lovely product however delivery was a few weeks longer than advises when purchased.”

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Posted 4 years ago

Good morning, Thank you very much for taking the time to review your experience with us and I am sorry to hear we did not fulfill your expectations. The item was on pre-order when the order was placed, with the stock due to arrive Mid February. Unfortunately the initial delay had been extended, following the recent overseas transport blocks and unpredictable events surrounding Covid-19, which are sadly beyond our control. During this difficult and worrying time, we endeavor to keep all of our customers updated, with any changes to their order and we apologise for any inconvenience this may have caused. We are still working very hard with the couriers to keep orders moving. With all in stock orders still being dispatched within the advised 3-5 working days. However we do advise 5 working days for your order to be delivered, once the order has been dispatched. If you do have any further questions, please do not hesitate to contact our support team at: support@onlyhome.co.uk or call us directly on: 0203 880 5645 and we will be more than happy to help. Kind regards, Only Home Customer Success Team

Posted 4 years ago

“Customer service is first class. Would recommend.”

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Posted 4 years ago

“Lovely desk, easy to order, quick delivery and only had to screw on the legs. Perfect for my art projects.”

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Posted 4 years ago

“Happy with the product and service .Got a quick response when concerned about when it would arrive .”

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Posted 4 years ago

“Very impressed! Quick delivery and a lovely bedside table”

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Posted 4 years ago

“Exceptionally quick response and delivery of order which was heavy (30 kilos) but appropriately parcelled. Thank you and I will return.”

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Posted 4 years ago

“This is an excellent company! I ordered a branded garden item at an excellent price and Holly put the icing on the cake with her efficient and friendly service. Do give them a try; I did and will return for future purchases. Thank you.”

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Posted 4 years ago

“The chairs we ordered came in good condition. Although the DIY was tough, we are happy with the end result. Thanks”

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Posted 4 years ago

“Very efficient , contactable and easy to deal with.”

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Posted 4 years ago

“I was very please with the phone I had with ordering what I wanted, I was told when my order would come, it came when they said it would. Thankyou for your good service.”

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Posted 4 years ago

“Only downside is delivery ....was told they would be dispatched after a certain date around 3 weeks after point of order Then next they arrive a week before estimated dispatch time and were just left outside in the rain as no one was home as they weren’t expected. Luckily I checked my email that morning and received the delivery notice so I could leave work to take them inside otherwise they would have been damaged left outside all day in pouring rain”

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Posted 4 years ago

“They were really helpful and thoughtful with our whole journey of looking for our office armchairs. They even advised us with alternative options. I highly recommend them.”

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Posted 4 years ago

“I love my new carpet and delivery was very fast and precise about the exact time.”

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Posted 4 years ago

Only Home is rated 4.4 based on 846 reviews