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Only Home Reviews

4.4 Rating 846 Reviews
85 %
of reviewers recommend Only Home
4.4
Based on 846 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Only Home Reviews
Visit Website

Phone:

020 3880 5645

Email:

support@onlyhome.co.uk

Location:

Guardian House, 7 North Bar Street, Banbury
OX16 0TB

Write Your review

Only Home 5 star review on 6th March 2021
Laura Barrett
Only Home 5 star review on 13th December 2020
Deborah Davies
Only Home 5 star review on 15th November 2020
Catherine McAlle
Only Home 5 star review on 15th November 2020
Catherine McAlle
Only Home 5 star review on 1st November 2020
Alison Dolphin
Only Home 5 star review on 3rd October 2020
Rebecca A J Wilson
Only Home 5 star review on 3rd October 2020
Rebecca A J Wilson
36
Anonymous
Anonymous  // 01/01/2019
Excellent service, delivered much quicker than expected
Helpful Report
Posted 4 years ago
Fab service
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Posted 4 years ago
Really great service. I bought a small desk and I love it. So easy to put together and all the packaging is recyclable!!!! Brilliant
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Posted 4 years ago
I could not be happier with these chairs! They are PERFECT. They are stylish and reasonably priced. The ergonomic design is very comfortable. They arrived in less time than promised, were well packed and assembly was straightforward. I also bought the matching cushion pads which make them even more comfortable.
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Posted 4 years ago
The tables were just what I wanted to go beside my settee and to clear the “rubbish” off the tabletop and into the drawer space. They’re smart, contemporary, and go well with the “driftwood “ design of my floor tiles. Couldn’t have wished for better, at such a good price and sustainable too!
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Posted 4 years ago
Experience was good, loved the mirror I purchased
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Posted 4 years ago
Very good service quick delivery considering what is going on at moment would order again
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Posted 4 years ago
This chair was delivered with no date or time turned up early morning and left outside in the rain . Chair itself hard no comfort and colour a real blue not navy ok but not the best .
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Posted 4 years ago
Beware....... the 14-day return window, - and there's no flexibility. So many retailers have a 28-day return window, and even those are extending deadlines , in the current circumstances, but not this one. So we overlooked this - yes, our mistake, but I don't feel this is real customer service. The thing is, it won't make me want to buy again or recommend. Is that what business wants?
Helpful Report
Posted 4 years ago
Thank you for your feedback. Our Returns policy is clearly shown on our website which states that you must contact us within 14 days from the delivery date to request a return. I can see that your order was delivered to you 33 days ago which is unfortunately considerably outside the returns window. I am sorry that we have not been able to assist with your return on this occasion.
Posted 4 years ago
I am very pleased with the gilt mantel mirror I bought. It is just what I had expected. It was safely delivered, well packaged. Everything is good!
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Posted 4 years ago
Good range of designs from various companies. The product we had delivered was fantastic. Packaging and thought was amazing
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Posted 4 years ago
Absolutely love my mirror. It’s just the right size to fit the spot I wanted. Very quick service and delivery.
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Posted 4 years ago
Really easy to order and goods came quickly and well packaged .
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Posted 4 years ago
Very happy with purchase.
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Posted 4 years ago
Very easy and polite if you ring. Website easy. Great at keeping you up to date on orders 😊
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Posted 4 years ago
Mirror looks fantastic, great price, well wrapped so arrived in perfect condition.
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Posted 4 years ago
Excellent product and fast delivery, thank you
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Posted 4 years ago
Amazing product. Excellent service. Couldn’t believe it existed. !!!!
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Posted 4 years ago
Had to organise my own return which is the first time ever I have had to do this with a company. With internet companies where you can’t see the goods, there is an expectation that returns will be easy but onlyhome just advised me to ring up my own company and organise it. I won’t be ordering with them again.
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Posted 4 years ago
Lovely product, good price and very helpful customer service. Their supplier had accidentally sent an incorrect part with our item but customer service rectified it straight away and kept us up to date regularly.
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Posted 4 years ago
Only Home is rated 4.4 based on 846 reviews