ONNO T-Shirt Company Reviews

Name: ONNO T-Shirt Company
Address: 2965 18th Street, BOULDER, Colorado
Rating: 4.82

4.8 Rating 2,239 Reviews

96 %

of reviewers recommend ONNO T-Shirt Company

4.8

Based on 2,239 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

About ONNO T-Shirt Company:

ONNO makes eco-friendly t-shirts from bamboo, hemp and organic cotton.

Visit Website

Email:

hello@onno.com

Location:

2965 18th Street,
BOULDER
Colorado
80304

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ONNO T-Shirt Company 5 star review on 20th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Actually I don’t know much about the company other than it’s homegrown and has a mission above selling t-shirts. It’s great to help support these ideals in everyday life. I had to contact Service as one shirt in my order was pulled in the wrong size. This was reconciled immediately.”

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Posted 2 years ago

“I love the feel and comfort of the t-shirts, especially the longer you were them, the only problem was the size, the brown and green colored t-shirt fit perfect, but the teal and dark purple t-shirt in small was smaller, I physically compared the two and they were a couple of inches shorter, if I would have known that I would have been much more comfortable in a medium size for those two colors”

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Posted 2 years ago

“A great fitting, comfortable T-shirt. The fabric is soft and drapes nicely without being clingy.”

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Posted 2 years ago

“I purchased two large t-shirts for my husband and he loves them. They look and feel great - gorgeous colors, super soft material and excellent style. We plan to order more. And of course, the organic cotton content means these shirts were much gentler on the planet.”

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Posted 2 years ago

“Great experience with this company. Ordered wrong size, replacement order stolen. Company replaced it, no charge. Very pleasant.”

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Posted 2 years ago

“I was hesitant to order--these shirts are a little pricey for my budget. But I have not been disappointed. I am 5'8" and 130 pounds and sometimes wear small, sometimes medium. I ordered two bamboo shirts in small, but found them a bit more clingy than I like. (I'm nearly 40. The ol' stomach isn't as flat as it used to be.) I exchanged and ended up with one shirt in bamboo and one in hemp, both in medium. Love them both. Bamboo is much lighter weight and softer. The hemp is warmer/thicker, and will probably last longer. It doesn't breathe as well as the bamboo, of course, but both are great shirts. The most impressive part of my experience though was working with the ONNO customer rep when I need to make the exchange. I was extremely impressed with how helpful she was; no generic answers here. She gave me personalized advice and made sure I received my replacement shirts quickly. Then, when I asked how to return the first shirts, she advised me to donate them. *Mind blown.* With policies like that, ONNO is a company I will work with again. SUPER IMPRESSED.”

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Posted 2 years ago

“I have been looking for a hemp tshirt for over 20 years. Then I bought several while I was on vacation. It was an all hemp shirt from "Naked Clothing Company". The reason I know that is we just threw away the one I bought my husband. My were rags at that point. This was my basic tshirt and I have not found one I liked as much until now. I have finally found my basic tshirt. The fabric reminds me of something we used to call "raw silk". It is pretty, has a nice hand, and wears like iron.”

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Posted 2 years ago

“Great customer service, fun shopping experience.”

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Posted 2 years ago

“My favorite white t-shirt! Not see through, simple, and flattering. Branched out and bought colors this year, and definitely not disappointed - very rich color and same great fit.”

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Posted 2 years ago

“Shirts are very comfortable and are a good fit. Got 3x size and they fit better than most t-shirts I get in that size.”

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Posted 2 years ago

“They are extremely comfortable, however, very wrinkly and just a smidge too short.”

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Posted 2 years ago

“Excellent company. The customer service rates beyond my expectations. In fact the product is one of my favorites in my closet. Even when the white T-shirt fell into the hot wash with white towels, it came out perfect!”

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Posted 2 years ago

“Shirts feels good but poor costumer service. highly recommend looking at reviews”

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Posted 2 years ago

Hi Caleb! Thank you so much for taking the time to offer feedback. I am so sorry we fell short of providing you with excellent customer service. We only received one email from you, on May 26th at 7:10pm MT asking about shipping times. We responded the next morning at 6:48am MT letting you know that once an order is placed, it takes about 1-2 business days to ship and that once the package is picked up from our warehouse, it will take around 3-6 business days to arrive if you live in the continental US. I'm sorry if another email was sent and not responded to. If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 2 years ago

“This is the second shirt I have received from Onno. As with the first one (bamboo), the shirt is see thru and very thin material. This second shirt is cotton and it shrunk in length this time. I find for the the price of the shirt, you can buy better elsewhere that will hold for years compare to these shirts that will last maybe a season.”

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Posted 2 years ago

Hi Stephanie, I'm sorry that the shirt you received shrank too much once it was washed/dried in the dryer. We went ahead and processed a refund for your shirt so you should be all set on that front. Thank you for bringing this issue to our attention. We do our best to let customers know that the shirt will shrink a bit when washed in warm water and dried in the dryer but understand that that can be frusterating. If you have any questions or need anything at all, please don't hesitate to shoot an email to hello@onno.com. Warmly, Elyse

Posted 2 years ago

“Great first purchase! Item exceeded expectations…great price and service! I love this tee and I will buy more! Five stars”

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Posted 2 years ago

“I misjudged my size and customer service was very easy to work with to make it right.”

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Posted 2 years ago

“Great customer service and great product at a good price”

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Posted 2 years ago

“First time ordering. Will order again.”

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Posted 2 years ago

“I’ve been looking for a reasonably priced hemp t-shirt for a while. This one is great, I love the color and the shipping is free.”

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Posted 2 years ago

“I ordered five of these t-shirts. The colors were magnificent, the fabric was silky and soft, I loved the way they felt. I had to return the shirts because of fit. I thought or had understood that the return was free, however I had to pay for return. That was the only negative thing I ran into. The credit was issued promptly to my original means of payment.”

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Posted 2 years ago

ONNO T-Shirt Company is rated 4.8 based on 2,239 reviews