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ONNO T-Shirt Company Reviews

4.8 Rating 2,239 Reviews
96 %
of reviewers recommend ONNO T-Shirt Company
4.8
Based on 2,239 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Easy
Read ONNO T-Shirt Company Reviews

About ONNO T-Shirt Company:

ONNO makes eco-friendly t-shirts from bamboo, hemp and organic cotton.

Visit Website

Email:

hello@onno.com

Location:

2965 18th Street,
BOULDER
Colorado
80304

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ONNO is my favorite bamboo shirt company for one reason: the variety of colors. The reason I'm rating 3 stars instead of 5 is because the shirts are expensive considering that they don't last as long as they should for that price. I machine wash my shirts in cold water and air dry them. But after a few washes, first the neck line begins to distort then the holes start showing up. That type of wear shouldn't happen so soon with a $30 shirt.
Helpful Report
Posted 2 years ago
Hi Rochelle, Thank you so much for your support and for taking the time to offer feedback. As a small business, it means so much. I am so sorry you are having trouble with the blocking of your shirts. We usually recommend drying the shirts in the dryer to help get them back to their original shape vs air drying. If you give that a try, please let us know how it works for you. I'm also sorry about the holes. Our fabric is on the lighter-side to help with breathability and drape which makes it a bit more delicate but that definitely shouldn't be the case. If you wouldn't mind shooting an email to hello@onno.com, we would be happy to help. I appreciate the opportunity to make things right. Kindly, Narie
Posted 2 years ago
Fantastic customer service! They were very helpful and prompt when I contacted them with a question on my order.
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Posted 2 years ago
Great shirt and even better customer service. Had a problem with size and immediately, within 3 days received the perfect size. Highly recommend.
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Posted 2 years ago
Super soft and perfect fit! I like that it’s a little longer and not boxy like trendy t-shirts. Thank you
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Posted 2 years ago
Great fit and great material
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Posted 2 years ago
Love them. Order up on size. Comfortable upon delivery.
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Posted 2 years ago
Great soft smooth luxurious shirts. Quite literally the best customer service on earth (or any other planet)
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Posted 2 years ago
Love the fit and feel of this t-shirt. I have washed several times and seems to be wearing very well. I have not put them in the drier, per instructions on tag.
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Posted 2 years ago
I like the shirt. Its cool and comfortable. I may order another one.
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Posted 2 years ago
Love the texture and feel of these shirts.
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Posted 2 years ago
Onno offers high quality classic T-shirts. On my first purchase for my wife, I ordered the wrong size. I emailed Onno regarding my dilema and without any questions they sent me a replacement T-shirt and then helped me with my return. Their approach to servicing customers is refreshing and certainly sets them apart from other options in the market today. With this experience, they have become my go to company for T-shirts!
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Posted 2 years ago
I ordered one ONNO Bamboo t-shirt and one ONNOCELL Bamboo t-shirt. I originally smalls and I needed mediums. I emailed ONNO's Customer Service and they responded in less than 2 hours. Their Customer Service is 5 STAR! They told me they would send out Mediums right away and not return the smalls until I was sure what size I wanted. The mediums fit perfect. They are soft, breathable and now the most comfortable t-shirts I own. As soon as you read this, go buy yourself a few of the best cotton t-shirts out there!
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Posted 2 years ago
Love the fit and fabric. Great customer service as well!!
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Posted 2 years ago
love my shirts!!! Also A+++++ customer service.
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Posted 2 years ago
Very customer service oriented
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Posted 2 years ago
I LOVE the fit, no one else compares!
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Posted 2 years ago
I bought two t-shirts with ONNO about 3 weeks ago, have worn them several times, and I love them. In fact, I'm wearing one right now. The fit is very good - I am a female, bought 2xl, and it really fits much more nicely than any other t-shirt I've bought in recent memory. A lot of t-shirts are weirdly baggy for me in the shoulders to fit my more curvy torso, but this fabric is soft and drapes nicely, and the seams of the shoulders hit right where I want them to - on my shoulders! And the fabric doesn't cling to my mid section. Really great shirt. I would also like to say that a small issue I had was promptly handled to my satisfaction from their customer service team, and that really iced the cake for me on this. I'll be back to buy more very soon. They're the perfect standard t-shirt!
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Posted 2 years ago
I'm so happy to contribute to a small business that's doing their best to make a quality, sustainable product. They were fantastic to deal with and made it clear all along the way that satisfaction is 100% guaranteed. :)
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Posted 2 years ago
Incredibly luxurious feel + Quality + Excellent customer service. Will shop again.
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Posted 2 years ago
This company is above and beyond the best in customer service. When I placed my order, they urged me to let them know if my shirt wasn't a perfect fit. When it turned out I had ordered one that was a bit too small, they responded immediately and I had another shirt in my hand in no time. I'll be ordering from them in the future, but this time, I'll order the correct size.
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Posted 2 years ago
ONNO T-Shirt Company is rated 4.8 based on 2,239 reviews