“Absolutely horrific false timescales on website and request.. communication and correspondence awful
Only got things dealt with when I said I’d email Ste copper founder of on the beach
Would never use again”
“We have used On the Beach before, but we vowed to use them for all of our future bookings because of the exemplary attitude and the way they handled the cancellation of our holiday during Covid and expedient manner (a matter of days) in which our monies were refunded (unlike a lot of other unscrupulous companies). If you are looking for a company with integrity, then book with On the Beach”
“Booked online through On the Beach website. Very efficient and quick to deal with my booking. Decided to spread cost over a few months and they have been great with reminders before taking money out my account. Can't fault them!”
“Everything for the entire holiday is available to book so all your paperwork is together...... Flights,airport transfers, hotel,insurance, and any extras. Prices were competitive too”
“They have been extremely helpful over the phone with a couple of queries, but we have been reminded that it is an internet company without feet on the ground at the resorts.”
