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OOROO Reviews

4.9 Rating 1,482 Reviews
98 %
of reviewers recommend OOROO
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About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous
Anonymous  // 01/01/2019
Had a great experience at the San Tan Valley location. Courteous, professional, and prompt, particularly considering I showed up an hour past my appointment time. It looked like they had nice snacks and beverages, too!
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Posted 2 months ago
Thank you very much, Christina! You'll have to enjoy the snacks and drinks the next time you come in. :)
Posted 2 months ago
Coming here since they opened. They are genuine guys who have integrity. Fair in pricing. They go out of their way to take care of concerns. Chase is the best!
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Posted 2 months ago
Wow, thank you Denise!! We're thrilled you enjoyed our service and team.
Posted 2 months ago
I had an awesome experience. My service was completed in less time than was quoted. The staff are very friendly and courteous. I know I will be returning for any future issues I experience with my car and will highly recommend them to my family and friends.
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Posted 2 months ago
Thank you so much, Clementine! Welcome to the OOROO family. :)
Posted 2 months ago
Each time I have taken my 2003 Tbird I have had excellent service and completely satisfied. Front desk staff are very helpful and listens well and explains what needs to done. They experienced mechanics and the shuttle service is a nice perk. You must give OOROO a try.
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Posted 2 months ago
Thank you for the kind words, Michael! We really appreciate you.
Posted 2 months ago
Did an amazing job! Called around 745am came about 30min later to my house! They were able to replace the battery themselves and check my whole care for any other concerns. My mechanic Andre even topped off my fluids! It was an overall great experience very thorough the whole thing cost me around 300$ which I thought was a fair price since a car battery is like 100$ from Walmart. They gave me a warranty on this battery for 30 months which is why I think it’s soo worth the pay. Would definitely call them next time!
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Posted 2 months ago
Wow, thank you so much Jessica! We're thrilled you enjoyed using our mobile service at your house. Thank you for taking the time to share!
Posted 2 months ago
Received excellent service. I can highly recommend this establishment. Thank you for all your help too.
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Posted 2 months ago
Thank YOU, Eileen!
Posted 2 months ago
George was AMAZING!!! Quick, efficient, and great customer service.
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Posted 2 months ago
Thanks very much, Latoya! We're so glad you enjoyed working with our team.
Posted 2 months ago
I've been getting my car serviced here a number of times over the past 2 years. I've always felt that they were giving me good service and honest advice. This week was the first time that they recommended additional work--brake service in this case--which didn't surprise me . So they're obviously not trying to upsell me. I've come to trust them, which is important to me, as I certainly don't know much about modern auto technology. And the prices, while not cheap, are in line with current costs.
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Posted 2 months ago
Thank you so much, Bruce! We really appreciate your business over the years and the kind words. We're so happy you're enjoying our service.
Posted 2 months ago
George has performed mobile oil changes on my car and has always done a superb job. Highly recommend Ooroo and George for a job well done.
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Posted 2 months ago
Thank you, Lee! We're thrilled you enjoyed our team and service.
Posted 2 months ago
The customer service and workmanship from Ooroo is top notch quality.
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Posted 2 months ago
WOW, thank you so much Andrew!
Posted 2 months ago
So Happy with OOROO Auto Service! Great and professional team! Fast and quality service!!! My Jeep Cherokee runs like a new one! :) Special Big thanks to Logan and Steven!!!
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Posted 3 months ago
Thank you very much, Eleanora! We'll be sure to pass along your kind comments to our team.
Posted 3 months ago
Took a little time to get an appointment set up for (had to call 2-3 times) but once it happened it was a great experience. Very much appreciated the mobile service coming to the house for the oil change and general check up - that was a new and awesome experience! The tech found out the battery was at 17% (who knew?) so he was more than willing to go back to the shop to get a new one, got it changed out and we are all good to go. Thanks for the service - you did great!
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Posted 3 months ago
Thank you, Virgil! We're so glad you enjoyed using our mobile service.
Posted 3 months ago
Had George over to change my oil. He arrived on time and completed the job with no mess and in a timely manner. The mobile service is very convenient. George is also very friendly and helpful.
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Posted 3 months ago
Thank you, Don! We're so glad you enjoyed using our mobile service.
Posted 3 months ago
Had George over to change my oil. He arrived on time and completed the job with no mess and in a timely manner. The mobile service is very convenient. George is also very friendly and helpful.
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Posted 3 months ago
Thank you, Don! We're so glad you enjoyed using our mobile service.
Posted 3 months ago
George came to my home to perform my 120k service. He was timely and friendly and professional. Awesome service!
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Posted 3 months ago
Thank you, Sandy! We're so glad you enjoyed using our mobile service.
Posted 3 months ago
It was so easy to make an appointment. They made an appointment for 1 PM the same day and we were shocked and surprised by the fact that they were here 30 minutes early start to finish less than 30 minutes to get a new battery in and get us on our way. George What is very quick and kind and fun to deal with.
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Posted 3 months ago
Thank you, Kathy!! We're thrilled you enjoyed using our mobile service.
Posted 3 months ago
Excellent same day service. Even though it’s so hot out, Andre did an awesome job. Oil change, checked everything on the car. I also spoke a few times with Frank, he was very accommodating. I’m new to Gilbert and I’m so impressed by their service. Thanks again OOROO!
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Posted 3 months ago
Thank you so much, Ann! We're happy to help and thrilled you enjoyed using our mobile service.
Posted 3 months ago
George did a great job.
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Posted 3 months ago
Thank you, Kori!
Posted 3 months ago
What a convenience having the service done at home at no additional cost. Technician George made quick and neat work of it...very friendly, too
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Posted 3 months ago
Thank you, Ken! We're thrilled you enjoyed using our mobile service at home.
Posted 3 months ago
I contacted Chase with the Queen Creek location at 2:19pm about needing a new battery for my car. Andre the mobile mechanic came out to my house, changed my battery, and left at 4:09pm. Under two hours from first contact to completing a battery change at my own house. I don’t think it gets much better than that. Mind you this was all done at a very reasonable price. Although I hope I never have to get any more work done on my car, I will be using OOROO again if so. Highly recommend!
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Posted 4 months ago
Thank you so much, Tyler! Welcome to the OOROO family. We look forward to seeing you next time (hopefully far in the future). ;)
Posted 3 months ago
OOROO is rated 4.9 based on 1,482 reviews