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Opendoor Reviews

4.4 Rating 3,367 Reviews
86 %
of reviewers recommend Opendoor
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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
I was working a full-time job and building a new home(personally). I did not have time for a real estate company and dealing with an agent, showings, and all the things that goes into that. Opendoor made it very easy to show my home, proceed through closing, and sell my home with minimal effort. They were extremely professional and I felt they were by my side every step of the way. Anytime I had questions, I knew I could call and get answers. And I did just that and they were prompt and courteous. The closing was just as smooth as it should have been. I was very pleased with the overall process, their professionalism, and the outcome. Thanks so much for your time and attention! I highly recommend open door to anyone that wants to avoid the real estate and realtor nonsense. Opendoor is a great company with great people. Thanks!
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(Nashville) - Posted 2 years ago
We love hearing stories like yours, Brady! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!
Posted 2 years ago
Easy straight forward process just be ready to get $50,000 to $60,000 less that what you would going through a conventional realtor. I chose to go with a realtor and made out a lot better and the house sold on the first day it was on the market.
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Posted 1 day ago
We're glad to hear our process was easy and straight forward for you, and that you found the best fit for your current selling priorities. Thank you for taking the time to share your experience and hope we have an opportunity to deliver for you in the future. Feedback like this will certainly help us improve on the world-class experience we are set on delivering.
Posted 1 day ago
My fiance and I are buying a house, and we've been on the grind trying to get it in before winter ends and everyone starts looking. Our realtor is out of town, so we decided to do some open houses and were excited to have the self-tour option with Opendoor. On a Sunday, we went to three properties that were listed as self-tour. The first one opened with no problem. The second wouldn't open for us, so I called the helpline. After being on hold for some time, the rep told us that we needed to have an agent present to tour the property. Okay? It was listed as self-tour, and the QR code to get in was right there, but we'll just move on. The third property also wouldn't open for us, so I called the helpline again. This is where things really start to go bad. The rep had me try to download the app while he verified our identification. While I was sitting there waiting for the app to download, my fiance also trying to open the house with the QR code, after a few minutes the rep told me that he couldn't verify our identification, and that we'd need to look at any properties with a licensed agent. He wouldn't elaborate further than that, so we just had to leave. The next day I called the helpline again because I really wanted to be able to tour places. Again, our realtor is out of town, and I have an itch to tour places so we can be proactive until he comes back. I talked to a rep, explained the situation, and said that we really wanted to be able to tour places. He took down my information and told me he was going to "escalate" the situation. After only a few minutes on hold, he came back and said that "after reviewing my information" they were not able to grant me access to any properties, and that I would need a licensed agent to view properties. I asked for clarification, asking why specifically I had been denied so maybe I could fix it, and verbatim he told me "I can't disclose that to you." So not only am I personally barred from entering any property, but I can't get an explanation as to why so I can work with them to fix it. I offered multiple forms of ID including driver's license and passport, but he just kept repeating that I would need to have a licensed agent with me and that he couldn't tell me why I was being denied. On top of that, I've since unsubscribed from their "self-tour this property!" emails (since I can't use their services, and frankly wouldn't want to anymore), but they keep sending them to me. However, when I look up the property separately, multiple times it's not even actively on the market and hasn't been for a while. Overall, a very serious 1/5 star. Watch out, if Opendoor decides it doesn't like you, you'll never be able to use it again! But you won't know what you did wrong, and you'll have absolutely no recourse.
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Posted 2 days ago
We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering, and we appreciate you for taking the time to share it. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at resolution@opendoor.com. Please provide the property address you were attempting to tour and a copy of your original review.
Posted 2 days ago
My experience with OpenDoor was a breeze. I wanted a quick turn about and that's exactly what I got. Matt worked with me on every question I had and he was always available when needed. We were given a fair price and closing was good. Thanks to Open Door for everything!
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Posted 5 days ago
traditionally associated with the Malacca tree (Opendoor CUSTOME'R SERVICE +𝟭 (𝟴𝗢𝟱) 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 Opendoor PHONE NUMBER +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢), also known as the Indian gooseberry tree, and is believed to derive from the local Malay word 'Melaka'. According to historical traditions, Parameswara, a Sumatran prince and the founder of the Malacca Sultanate, selected the site
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Posted 1 week ago
My experience with Open Door was outstanding. They made the process of selling my house simple & unproblematic. They walked me thru the process & everything they told me came to fruition. I am forever grateful for their professionalism & honesty. Would absolutely recommend them to Family, friends & even strangers.
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Posted 2 weeks ago
We have dogs and both work more than full time. The idea of showing our house with a realtor just would not work. We also, did not want to make a lot of updates to sale. Open door was fair all the way through the process. They worked with us and our builder to close our sale and moved the funds seamlessly. I highly recommend their easy process!
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Posted 2 weeks ago
Arranged the appointment for a property inspection after the phone call and they never turned up and went silent. Don't even ask for an offer. They are useless.
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Posted 3 weeks ago
Extremely easy process; straight-forward and transparent, Andy Price was an excellent point-of-contact: personable, professional and available for questions with answers promptly provided! A great experience.
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Posted 3 weeks ago
Best and easiest real estate deal I have ever experienced. Open Door was a pleasure to work with. They gave us a better offer than the local homebuyers. Everything was done easily on-line. Even the notary came to our house. I highly recommend Open Door.
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Posted 4 weeks ago
Initially, the process was started by them giving a $291k - $330k estimate for the house, which was in line with what my realtor suggested to start the house at. After taking a lot of my time to go through their process, and the "opendoor expert" coming to view the home. (He literally just walked through the house and took a few pictures, took about 5 minutes), the final offer was $271k, which is equivalent to what I paid several years ago despite making improvements, but with a claimed $47k (nearly 20% of the sale!) worth of needed repairs. Upon questioning, they don't say what is supposed to need the repairs. I hired a professional inspector to come through the week before to get an idea, and they said to expect about three to five thousand dollars in repairs before putting it on the market, which is nowhere near Opendoor's claim of $47k worth of repairs. It appears that they prey on those that need the convenience of a quick sell, or a flexible closing date, as opposed to giving a fair and decent price.
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Posted 4 weeks ago
Feedback like this is truly impactful and really allows us to continue to work on getting better at delivering a world-class home selling experience. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at resolution@opendoor.com. Please provide the property address and a copy of your original review. Of course, there is no obligation for you to do so, and we thank you either way for reaching out.
Posted 4 weeks ago
From the moment I started the process online to the moment I closed, the Opendoor team made the transaction easy and painless. Our house was closed in weeks and we had our funds the day after the move out was verified. I cannot say enough good things about how smoothly the process went and how well I was communicated to the entire time. Thank you Opendoor team!
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Posted 1 month ago
I am so happy I worked with Opendoor because the process was quick and easy. Price offered was more than fair. I didnt have to have strange people going through my house all hours of the day. The competent people at Opendoor made sure that the process kept moving forward. I ultimately closed sooner than anticipated. Thank you Opendoor
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Posted 1 month ago
Quick and easy even for 80 year olds. On line progress saved time and energy.
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Posted 1 month ago
Everyone please recommend OPENDOOR , they are FANTASTIC. From the beginning to the end every associate was very professional and knowledgeable concerning my whole transaction. Thank you guys so much for answering all my questions and really caring about my concerns. GREAT JOB AND JOB WELL DONE!
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Posted 1 month ago
Had an excellent experience with Open Door; great people to work with; up front about everything; the process was efficient and effective. I highly recommend OpenDoor!
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Posted 1 month ago
Easy transaction and a fair price.
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Posted 1 month ago
I literally had no problems from start to finish of the process and completely closed within 30 days of the initial call.
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Posted 1 month ago
Fair offer - (better than expected) Transparency. Ease of use - clear documentation
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Posted 1 month ago
I was very pleased with the way the selling of my home went. Dez was very helpful, she is a great agent. I will recommend Opendoor to other people.
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Posted 1 month ago
I can not express how happy I am with Opendoor. They made this experience so stress free. As a matter of fact, I kept thinking " this can't be real, there will be a catch" . To my surprise it was real. I was in my house for 32 years and was devastated that I was letting it go. They were so understanding and sympathetic with me. I cried alot but they were patient and so nice that they actually made it easier. They could not have been more fair in price and i picked my closing date which if it didn't work, I could change. I highly recommend them for anyone. I have already referred them and will continue to do so. Every single person was polite and every single thing I was told was completely true. If I could give my phone number for people to call and ask my experience, I would. My best advise is GO WITH OPENDOOR!!!!!.
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Posted 1 month ago
Opendoor is rated 4.4 based on 3,367 reviews