Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.42

4.4 Rating 3,381 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was working a full-time job and building a new home(personally). I did not have time for a real estate company and dealing with an agent, showings, and all the things that goes into that. Opendoor made it very easy to show my home, proceed through closing, and sell my home with minimal effort. They were extremely professional and I felt they were by my side every step of the way. Anytime I had questions, I knew I could call and get answers. And I did just that and they were prompt and courteous. The closing was just as smooth as it should have been. I was very pleased with the overall process, their professionalism, and the outcome. Thanks so much for your time and attention! I highly recommend open door to anyone that wants to avoid the real estate and realtor nonsense. Opendoor is a great company with great people. Thanks!”

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(Nashville) - Posted 2 years ago

We love hearing stories like yours, Brady! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!

Posted 2 years ago

“Simple no hassle sale. Closed in adequate time without any headaches.”

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Posted 1 week ago

“They are extremely easy to work. The whole process was painless. Their offer is very fair.”

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Posted 1 week ago

“The whole process with Opendoor was fast and easy. I couldn’t be more pleased.”

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Posted 1 week ago

“No pressure fast process!!!! Will definitely recommend”

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Posted 1 week ago

“Two houses in my neighborhood went up for sale and a friend looking for a house close to me asked me to go tour them. I couldn't. Even though both houses had QR codes to "self tour", you can only do so if you are financed or working with an agent. 💩 and stupid. Now my friend will not work with Opendoor.”

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Posted 1 week ago

“I was helping my parents sell their house and OPENDOOR process was easy to follow they set up times that work for you. They work with you on the closing dates. And they come to you for closing all of this made it real easy for my parents and they got the money in just a day or two after closing. We are very happy with the process and OPENDOOR”

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Posted 1 week ago

“We had a great experience with OpenDoor. As a special needs family, the thought of listing our home was daunting. Open Door made it quick and easy to sell our home with zero stress. There was always someone a text message away if we had questions. We were able to close on our new house in time and make a decent down payment from proceeds. I will consider using OpenDoor again in the future!”

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Posted 2 weeks ago

“Great customer service. Kendra was so helpful and patient, answering all my questions. Opendoor offered a competitive price, especially considering I didn't have to anything to the house to make sell-ready as I would have if I sold through a realtor. Opendoor made the process easy working around my schedule. I highly recommend. Say good-bye to showings, cleaning, staging, and waiting.”

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Posted 2 weeks ago

“N/A.......”

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Posted 2 weeks ago

“The was such a smooth process, everyone was so helpful, and answers any questions I had. I had a great experience with opendoor!”

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Posted 3 weeks ago

“Since I bought the house I have not done anything more than invest money in remodeling the bathroom, the central air in the house burned out and I had to replace it completely. The pipes were not fixed, there was a leak, I had to hire a person to fix it.There was dirt under the rugs and they were not laid correctly. Beneath them was an old vinyl tile and a black floor. There are still humidity problems, although not so much because of the repairs that I have made little by little with my money.Some new windows. and other old ones, it is observed that they can easily be opened. The wood was touched up with paint so that it would not be seen that the wood was eaten by termites.The kitchen drawers made of pieces of wood and with moisture in the pipe. In other words. The person who bought the house to repair it and resell it. Just Re touch up the imperfections.”

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Posted 4 weeks ago

Thanks for the feedback. We appreciate you for taking the time to reach out and detail your experience. In an effort to learn more about how we can improve our process, would you mind emailing us at resolution@opendoor.com with the property address you transacted on, so we can collect some additional insight on this experience? Of course, there is no obligation for you to do so, and we thank you either way for reaching out.

Posted 4 weeks ago

“Agreements were clearly explained; Company was very communicative via phone calls, texts, and email; Questions were answered quickly; Good experience overall with friendly staff. Was able to get what we wanted out of the sale without putting further funds into it.”

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Posted 4 weeks ago

“Open door was easy to deal with and fast. It took a week to schedule a consultation and another few days to get someone out. But it took only 1 day for an offer and we closed 2 weeks after that. The price minus fees I got was what I expected. I might have made more the traditional way but it would have taken months for me to fit in the repairs and showings. I loved the flexibility in staying after closing so I didn’t have to move twice. I would 100% do this again”

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Posted 4 weeks ago

“Bought a house from open door and they basically flipped the house but didn’t fix any internal issues. Had to fight to even get credits for the work that needed to get done which totaled over $12,000. Claimed to have put in a “brand new” HVAC system…. Paid over $1000 to repair it less than a week after closing. Do yourself a favor and do not buy from open door.”

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Posted 1 month ago

Thank you for taking the time to provide feedback about your experience with us. We are always trying to find ways to improve the way that we show up for our customers. Can you please email us at resolution@opendoor.com and provide us with the property you attempted to work with us on as well as a copy of this review and any additional insights you might have so we can dig into this further? No requirement to do so and thank you again for your time and feedback. Respectfully, Opendoor

Posted 4 weeks ago

“Easy straight forward process just be ready to get $50,000 to $60,000 less that what you would going through a conventional realtor. I chose to go with a realtor and made out a lot better and the house sold on the first day it was on the market.”

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Posted 1 month ago

We're glad to hear our process was easy and straight forward for you, and that you found the best fit for your current selling priorities. Thank you for taking the time to share your experience and hope we have an opportunity to deliver for you in the future. Feedback like this will certainly help us improve on the world-class experience we are set on delivering.

Posted 1 month ago

“My fiance and I are buying a house, and we've been on the grind trying to get it in before winter ends and everyone starts looking. Our realtor is out of town, so we decided to do some open houses and were excited to have the self-tour option with Opendoor. On a Sunday, we went to three properties that were listed as self-tour. The first one opened with no problem. The second wouldn't open for us, so I called the helpline. After being on hold for some time, the rep told us that we needed to have an agent present to tour the property. Okay? It was listed as self-tour, and the QR code to get in was right there, but we'll just move on. The third property also wouldn't open for us, so I called the helpline again. This is where things really start to go bad. The rep had me try to download the app while he verified our identification. While I was sitting there waiting for the app to download, my fiance also trying to open the house with the QR code, after a few minutes the rep told me that he couldn't verify our identification, and that we'd need to look at any properties with a licensed agent. He wouldn't elaborate further than that, so we just had to leave. The next day I called the helpline again because I really wanted to be able to tour places. Again, our realtor is out of town, and I have an itch to tour places so we can be proactive until he comes back. I talked to a rep, explained the situation, and said that we really wanted to be able to tour places. He took down my information and told me he was going to "escalate" the situation. After only a few minutes on hold, he came back and said that "after reviewing my information" they were not able to grant me access to any properties, and that I would need a licensed agent to view properties. I asked for clarification, asking why specifically I had been denied so maybe I could fix it, and verbatim he told me "I can't disclose that to you." So not only am I personally barred from entering any property, but I can't get an explanation as to why so I can work with them to fix it. I offered multiple forms of ID including driver's license and passport, but he just kept repeating that I would need to have a licensed agent with me and that he couldn't tell me why I was being denied. On top of that, I've since unsubscribed from their "self-tour this property!" emails (since I can't use their services, and frankly wouldn't want to anymore), but they keep sending them to me. However, when I look up the property separately, multiple times it's not even actively on the market and hasn't been for a while. Overall, a very serious 1/5 star. Watch out, if Opendoor decides it doesn't like you, you'll never be able to use it again! But you won't know what you did wrong, and you'll have absolutely no recourse.”

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Posted 1 month ago

We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering, and we appreciate you for taking the time to share it. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at resolution@opendoor.com. Please provide the property address you were attempting to tour and a copy of your original review.

Posted 1 month ago

“My experience with OpenDoor was a breeze. I wanted a quick turn about and that's exactly what I got. Matt worked with me on every question I had and he was always available when needed. We were given a fair price and closing was good. Thanks to Open Door for everything!”

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Posted 1 month ago

“traditionally associated with the Malacca tree (Opendoor CUSTOME'R SERVICE +𝟭 (𝟴𝗢𝟱) 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 Opendoor PHONE NUMBER +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢), also known as the Indian gooseberry tree, and is believed to derive from the local Malay word 'Melaka'. According to historical traditions, Parameswara, a Sumatran prince and the founder of the Malacca Sultanate, selected the site”

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Posted 1 month ago

“My experience with Open Door was outstanding. They made the process of selling my house simple & unproblematic. They walked me thru the process & everything they told me came to fruition. I am forever grateful for their professionalism & honesty. Would absolutely recommend them to Family, friends & even strangers.”

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Posted 1 month ago

“We have dogs and both work more than full time. The idea of showing our house with a realtor just would not work. We also, did not want to make a lot of updates to sale. Open door was fair all the way through the process. They worked with us and our builder to close our sale and moved the funds seamlessly. I highly recommend their easy process!”

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Posted 1 month ago

Opendoor is rated 4.4 based on 3,381 reviews