Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,362 Reviews

86 %

of reviewers recommend Opendoor

Company Reviews

Metrics

Info

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

Visit Website

Email:

community@opendoor.com

Write Your review

Tell us how Opendoor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently sold our home with Opendoor and I couldn't be happier we made that decision. Buying and selling a home is extremely stressful. By purchasing my home, Opendoor took a lot of that stress. I did not have to do showings or inspections. We had an opendoor representative help us every step of the way so we knew exactly what to expect. We also got to choose our closing date so we aligned it with closing on the new house. Everything worked out perfectly!”

Helpful Report

(Detroit_mi) - Posted 2 years ago

We are very happy to hear this, Sarah! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“Everyone was helpful and so easy to sell my house. Thanks 😊”

Helpful Report

(Phoenix) - Posted 2 years ago

Thanks for spreading the word about Opendoor, Sharon, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“I did my review on line.”

Helpful Report

Posted 2 years ago

Thank you for supporting what we do, Demo, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“Had a great experience! Very fast and easy. Only complaint is I was left kind of in limbo towards the end. Had to reach out to make sure things were still moving along. Other than that, I will most likely use opendoor again!”

Helpful Report

(Nashville) - Posted 2 years ago

Thank you for supporting what we do, Kaelyn, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“These offers are borderline theft. Nothing more than advertising flippers with outrageous fees. We had an open offer from a realtor for 275k in our hands at closing. But thought we would try open-door and boy what a waste of time. there offer 185.300 LoL The realtor that is now buying the house had it inspected with minor repairs needed vs open doors 33k in repairs lol. DONT WAIST YOUR TIME.”

Helpful Report

Posted 2 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 2 years ago

“Selling to Open door was very easy. All that I had to do was to take pictures of my home and upload a few documents, for them to give me an offer. They set a date to close and they sent a person to me to sign papers and I received my money electronically. It was easier than you would think. They were very nice and professional.”

Helpful Report

Posted 2 years ago

We love hearing stories like yours, Irene! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!

Posted 2 years ago

“I am a Realtor and this is one of many Opendoor listings I have had experience with. First of all, for a licensed, experience real estate agent to show, we have to do more work than with other listings. We cannot schedule online. We have to text or call and provide five pieces of information about our brokerage. Offers are not present and reviewed quickly, many times not within 24 hours. It is difficult to find obtain answers to questions and the majority of times, there is not anything known of the property. Today I am trying to show a property built in 1956, and all questions on the seller's disclosure are market as "no". I don't know any home that old that has not had settling, drainage problems, wood rot, etc. The company should indicate that they have never occupied the property and do not have knowledge. It is misleading to a buyer to indicate the home does not have any issues. Not to mention the commission offered is only 2.5%. This is sad, considering all the extra work the buyer's agent has to do.”

Helpful Report

Posted 2 years ago

“Opendoor made the process of selling my home and building a new house as simple and easy as it could be. They gave me a competitive offer on my house, they were flexible with closing and the customer service was fantastic! Healther Bozik was there for us every step of the way and made this a stress free process!”

Helpful Report

(Raleigh) - Posted 2 years ago

We are very happy to hear this, James! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“I liked the price I got for my house. I also liked the service that was provided. I liked how the people at Opendoor worked with me in getting my new home. The closing date was always changing because the home wasn’t finished. And Opendoor it was very flexible with me. And I appreciate that very much.”

Helpful Report

Posted 2 years ago

Donald, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“I must admit I really wasn't that keen to show my house even in a video without cleaning it up and making it presentable. I actually felt pressured into doing the video and was told several times I didnt need to clean it up and make it presentable, so the time came for the video and I was directed what to do Opendoor got the video and told me someone would be coming to view the outside of the house. No-one showed on the day I was given and no-one ever came I got a email telling me because they could not get suitable comps, they could not make an offer on my house, personally I believe they were turned of my house because of the huge mess it was in I had been clearing out closets to donate the clothes in them plus the house needs painting pretty well all the inside which I pointed out before the video was done but they said they didn't care about any of that. The fact they didn't even bother making me an offer told me they wanted houses in perfect condition and everything they said about not cleaning etc., was just a line.”

Helpful Report

Posted 2 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 2 years ago

“Easy and seamless, may never use a realtor again!”

Helpful Report

(San_antonio) - Posted 2 years ago

Thanks for spreading the word about Opendoor, Kristian, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 2 years ago

“I may use an agent again to sell my home. I’m pretty sceptical about going outside my box. I always expect the worst and in my defense, it’s usually what I get. Not this experience! From beginning to end it wasn’t just easy peasy but smooth sailing. One word-WOW!”

Helpful Report

Posted 2 years ago

We are very happy to hear this, Kris! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“We took the plunge and used OpenDoor everything (Home/Title/Agent/Lender) and still left a 5 star! We knew the risk, we heard the stories (from independent Realtors at traditional Sunday Openhouses we toured), we knew of possible biases, but the mixture of promotions and honest responses we got from OpenDoor in the process made it worth it & I hope this really shakes up the industry from the Traditional Realtor fee model! Our story is so long, but want bring out a few key points that may help someone choose to read this review. We used OpenDoor agent to buy an OpenDoor owned home, sold by an OpenDoor agent, by using an OpenDoor Finance Lender, while also closing with an OpenDoor owned Title company! Yeah, the things independent Realtors or your long lost Uncle warn you about.... before jumping to conclusions, we choose to use all OpenDoor products on our own, it was never pushed, we also used our own hand picked Independent Inspector. The thing is... I think people get bad vibes from the 1800 yellow poster board "we buy homes cash" type companies that change their brand name every other month. However the thing to remember right off the bat is that OpenDoor is a real company, here as you see with years of some good and even some bad reviews; not a temporary yellow 1-800 sign, but here to stay, so reputation is important. I read a few of the bad reviews, mostly from sellers, it seems people tried sweeping issues under the rug, in which a traditional home inspection buyer as myself I would of asked for seller concession for anyway, or the seller just missed out on this odd housing pricing period we are in. The thing is, it is a service, just like moving; you can haul the couch up the stairs yourself, or pay someone else to do it and take the risk of falling down or denting walls. Real estate fees in general are already insane, 6% in what seems is just for pictures. I think Opendoor is trying to mix that up by consolidating the process while providing security and removing much of the anxiety, not having to leave the house for showings and more. We benefited from this as buyers as we could see any home, on the fly on our own, without bothering any residents, or even agents; simply key in your temporary entry code! So while we felt comfortable using OpenDoor thru our research, we still stayed cautions on every step of the process because we choose to use ALL of OpenDoor, all one sided; this fear actually turned out to actually be a PRO of the situation! Sometimes you buy something involving multiple parties, it gets lost; the shipper blames the retailer, the retailer blames the shipper and the circle starts. However, our experience of using OpenDoor everything was the likes of buying new cabinets from Ikea, made by Ikea, delivered by Ikea, and installed by Ikea, all one sided as well; but added benefit of coordination, a smoother process, and even savings passed on to the consumer. If there is an issue anywhere in the process, which admittingly we did have a few issues, since they are all essentially on the same team they quickly worked together to solve the problem as a team instead of passing blame! I just realized how long this is, so I'll try to wrap it up. I am not an industry worker or expert (and it depends on your State) but the thing is real estate transactions are so regulated that 99% of the document is legal filler text and nearly the only difference is how you split fees, appliances, dates, the price you want to pay, and the address of the home. There is no trying to 'Gotcha!' when working with OpenDoor; everyone in the process truly is looking out for you (except for the Selling Agent of course!), just like when you visit a good restaurant, they want you to be happy, which eventually you may tell your friends, so they too can visit and enjoy. As I am here dotting my i's and crossing my t's for the remaining paperwork to get to closing. I just want you to know, I felt as if I've always been in good hands with each party member I've worked with in the process and thankful for being able to tour homes on the fly whenever we could slip time in. I Love innovation and hopeful even more innovation comes by the time our little one is grown and we are ready to move again in the next decade.”

Helpful Report

Posted 2 years ago

Thank you very much for sharing your story, Lawrence! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.

Posted 2 years ago

“Everything was easy and organized.”

Helpful Report

(Phoenix) - Posted 2 years ago

“This was the most enjoyable and easiest way to sell our home. If given the opportunity again in the future, we would not think twice. What a great experience!”

Helpful Report

(Phoenix) - Posted 2 years ago

We are very happy to hear this, Mary! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“I had an amazing experience working with Open Door!! The inflexibility, complication and headaches associated with traditional home selling were completely removed during my recent experience with Open Door. The flexibility and streamlined process were extremely welcoming as we awaited the completion of a new construction home. Will plan to use Open Door again in the future!! Thank for the great service and value!”

Helpful Report

(Dallas) - Posted 2 years ago

We are very happy to hear this, Tracy! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“The process was super quick and easy! They were very helpful in the selling of my home and kept in constant contact of next steps and to-dos! I would recommend them to anyone.”

Helpful Report

Posted 2 years ago

Alyson, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 2 years ago

“My experience with Opendoor was nothing but superb. I was a little apprehensive in the beginning because this was new and at the same time the market was increasing or in other words hot market for sellers. After several discussions and weekly follow ups I became at eased as the process continued. I can’t say enough about Nesha and Stephanie, they put me at ease and answered all my questions without hesitation. If I had any questions they were just a phone call or email away. Let’s talk about closing, it was easy. Just have your home empty and cleaned without any debris left on property and upload pictures per detail. Notary was just a easy as long as you have valid identification… if you a passport card it’s not accepted for some reason, so I couldn’t use it. It should be removed or state Passport only. Wire transfer happened just as they stated unless it’s after transfer timeline cutoff for the day. Overall, happy and satisfied.”

Helpful Report

(Tucson) - Posted 2 years ago

That’s amazing to hear, Russell! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 2 years ago

“Everyone at Open Door was a pleasure to work with from start to finish including their third party title / closing company. Opendoor is very transparent, prompt, friendly and professional. We have bought and sold many houses before through traditional processes but this is by far the easiest transaction we have ever had. We received a great price for our house and there were no problems at all from start to close. We are considering buying our new home through Open Door as well.”

Helpful Report

(Denver) - Posted 2 years ago

We are very happy to hear this, Grace! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 2 years ago

“It was an easy , stress free experience . Our representative Johnathan was curious and professional. We received the fair market price of our home. Thank you Opendoor!”

Helpful Report

(Atlanta) - Posted 2 years ago

Danny, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 2 years ago

Opendoor is rated 4.4 based on 3,362 reviews