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Opendoor Reviews

4.4 Rating 3,352 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
Opendoor is absolutely the worst - do not use them to buy or sell - run away from any deal where they are the seller. We had a direct bad experience on a deal we just had to cancel. They put a house on the market overpriced, we had to bid full price to be considered in this market and went into the deal in good faith.. The only thing we asked is that the house appraise to value!. Does Not.... it is 15,000$ over priced. So we are happy to pay the full appraised value..., will they reduce..., will they even counter..., No - nothing. Standing on this 15K$ overpriced amount. No one in their right mind pays waaaay overprice for a house unless its a show place - and this house was nice, but no show place. The appraisal was fair and no comps are showing close to what they asked.. We had to walk away. So for us - this company stinks!! In my opinion, It is not honest, It does not operate in good faith. Run from Open-door. Oh.. and if you were wondering ..the house is in the Brandon,FL area.... and with what Im now reading about this company and similar issues other people are having - I will not even put in an offer to this bunch.
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Posted 3 years ago
Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.
Posted 3 years ago
Open door was truly a hassle free way to sell my home. I would recommend open door to everyone looking to sell home in quick and efficient manner.
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Posted 3 years ago
Josh Scotia was our representative he was very helpful to answer any questions and as open door was great experience super easy to deal with.
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(Austin) - Posted 3 years ago
The service was outstanding! It was time for me to downsize to something more manageable and I did not want to have to do any repairs, painting or the inconvenience of having to prepare the house for showings. Opendoor was the right answer for me from start to finish it was a process I would not have ever believed, but after going through selling my house to Opendoor, I would recommend them everyone.
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Posted 3 years ago
A process so simple that it felt too good to be true. Glad that it was not.
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(Nashville) - Posted 3 years ago
The entire process of selling my home to Opendoor was extremely simple, straightforward and fair. I was skeptical at first. This isn’t the typical way you would sell your home. Opendoor purchased my home for more than what realtors were telling me they could sell it for. I was extremely pleased with the whole process and would recommend to my friends and family.
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(Sacramento) - Posted 3 years ago
Best process I have ever experienced for selling a home. Totally painless and easy to follow. Would recommend this to anyone wanting a no hassle way to sell.
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(Orlando) - Posted 3 years ago
Bought a home from Opendoor. Absolutely awful customer service and lengthy process. Won't go near an Opendoor home in the future. Horrendous experience.
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Posted 3 years ago
We were so pleased with working with Opendoor. This has been such a stress free process and we are so glade we chose Opendoor!!! Thank you for such a smooth transition.
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(San_antonio) - Posted 3 years ago
I found open door based on the freinds recommendation. He use them in another state and was bragging to me about how easy it was to work with them. So I reached out and give a call. Open door came in and gave an honest assessment on the property. They did a speedy review after generating a walk-through video with me. Came back with what I thought was an acceptable offer. I was clear to close sold and bought out in a month from initial contact. I even made a few mistakes in the process. Open door handle them in stride and still achieved my closing date and my move out date. Genuinely I thought it was all too good to be true until I saw the procedure my account. Honestly the shits bananas but it’s true. I recommend it to anybody.
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Posted 3 years ago
Opendoor was great! Their offer was competitive, their staff was superb, they made the process simple and easy. The best home sale I have ever experienced. I highly recommend them.
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(Phoenix) - Posted 3 years ago
Excellent experience. Very professional and supportive support throughout the process. Intimidating process made easier through the assistance of caring staff. All questions and concerns handled quickly and with utmost personal yet professional care. Have referred people I know to Opendoor because the process was easier and much less stressful than expected
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(Houston) - Posted 3 years ago
Evelyn, Thanks for the positive feedback and we appreciate you spreading the word about Opendoor!
Posted 3 years ago
just getting started in the sale process. So far Grant has been awesome. I am hoping the rest of the process goes smooth. I have to leaveand be travelling a few days before closing so I hope the title company will work with me on this so there are no delays in closing. If this all goes as smooth as Grant has indicated I will be very impressed! Some friends have indicated bad experiences late in the process and caution me , I hope they are wrong.
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Posted 3 years ago
That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this.
Posted 3 years ago
Nothing less than Outstanding!! with few days left to close on a new construction home, my wife and I made the sudden decision to sell vs our initial plan to rent out the old property. After being a bit hesitant we knew decided to give opendoor a try. Made the application online and in a matter of few hours I was already contacted, scheduled for a video visit, and an external. Within 48 hours I received an offer; which not only was a very competitive offer.
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(Jacksonville) - Posted 3 years ago
So glad to hear this Christian. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!
Posted 3 years ago
I’m huge on customer service and from start to finish the Opendoor team has been amazing! I have and will continue to recommend Opendoor to everyone! This is my seventh property purchase and by far the easiest. This crazy seller market, having Mark and the rest of the Opendoor team help me navigate through this buying process has been a godsend. Thank you so much!!
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Posted 3 years ago
That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Marsha.
Posted 3 years ago
My husband and I had a great experience selling our home to Opendoor!!! Thank you for making the process so stress free!!
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(Atlanta) - Posted 3 years ago
Thrilled to hear that Kevin & ShaNira. Thanks for the positive review! We wish you all the best in this next chapter!
Posted 3 years ago
In the beginning our contact at Opendoor was very responsive. For the most part that continued even post sale. They offered us a fair price for our home. There were a few glitches around closing that caused me some headache since we were coordinating a simultaneous close (selling to Opendoor and purchasing through a non-Opendoor realtor). I knew Opendoor was goi by to hold $2k in escrow for 2-3 days after closing as a damage deposit. I hadn’t heard anything and knew we’d left our previous house in very good condition. I had to contact Opendoor 10 days later to get the status of the deposit. They pointed me to JetClosing who, despite emails and phone calls, will not respond. Opendoor confirmed that they’ve authorized the release of funds but I can’t get them. It’s been over 2 weeks and I can’t get my money. I’ve contacted Opendoor again and they also don’t respond. I gave 3 stars because I have received most of the funds but this last part is putting a very negative damper on what should have been a better review.
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Posted 3 years ago
Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.
Posted 3 years ago
I completed the request for an offer yesterday to determine offer validity. I’ll keep you posted as the story develops
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Posted 3 years ago
My experience so far has been great and the customer service and how professional my Agent Mr Ben is has been meeting my standards. Praying for a speedy closing. God Bless. Stay safe
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Posted 3 years ago
Great to hear about your experience, We love hearing stories like yours!
Posted 3 years ago
Hassle free process, no open houses or showings, and got a great offer we could not pass up
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Posted 3 years ago
Glad to hear you had a positive experience with us. We appreciate your feedback!
Posted 3 years ago
Opendoor is rated 4.4 based on 3,352 reviews