Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,352 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

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“Open door is probably good for those in a hurry to sell or not wanting the hassle of going through the normal sales process with a Real Estate Agent and Company. However, it may cost you a lot of money. Open Door quoted my home at far below market value and they charge 6% plus other fees. They inspect and look for repairs that will need to be made in order reduce the price. Since I felt the price was far too low and I was not in a hurry or desperate, I contacted an agent. We eventually listed at $35K higher than the Open Door offer. The Real Estate Company I used charges a 1% listing fee and pays the buyers agent 2,5%. A total of 3.5% to sell We had full service and a team working with us. This led to a full price offer plus other incentives the day after our open house. In total we were listed for 4 days before a contract was signed. I know it can be tempting to take the easy way out, but in our case it would have cost us $35,000 in the sale plus the extra commission and fees that Open Door charges.”

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Posted 5 years ago

I’m sorry to hear your experience with Opendoor was less than stellar. Your feedback matters to us. Please email community@opendoor.com with more information about your experience and the property address so our team can learn more.

Posted 5 years ago

“We just sold our house on opendoor and had a great experience. Their offer was fair and much higher than offerpad. The process was simple. The inspection was very reasonable. My main concern was that they would try and nickel and dime us but that wasn’t the case. We met up with a mobile notary a few days before closing and signed all the documents and then on the day of closing I received an email and the money was wired to my bank account. Would recommend to anyone who wants a hassle free sale of their home.”

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Posted 5 years ago

Hi, great to hear you've had a good experience with us! We appreciate you choosing Opendoor for such an important transaction.

Posted 5 years ago

“After filling out the online questionnaire, the amount we were offered was exactly what we felt, due to comparable homes in our area, was reasonable. That changed with the inspection. They took off over $26,000 due to 'our needing a new roof', in addition to many other 'questionable' items. We knew our roof was in great condition, so we asked to have the roofer walk the roof with us to show us what he felt was wrong. He refused. We decided to put our home on the market with a realtor, had an inspection done, the roof, in addition to the other 'items' that Opendoor had said were needed, were all in perfect condition. Our home sold the first day, for the asking price, and we payed less commission using a realtor. Please, do NOT use open door. We have spoken with other people since our bad experience, and haven't heard anything positive.”

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Posted 5 years ago

We apologize for the less than satisfactory experience with us. Please reach out at community@opendoor.com so we can investigate.

Posted 5 years ago

“I was totally new to this method of selling a house. Having gone thru the process of selling before, I was not looking forward to it. I asked for advice from several sources and got what I thought were biased opinions. I compared Opendoor’s bid to a few other and it was about the same. Now, having gone thru the whole process, I have nothing to say other than this was the least painful sale I have ever had. Opendoor was very flexible and easy to deal with. They did everything exactly as they said they would. Would I use them again, absolutely and without reservation. Highly recommended, good job.....”

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(Austin) - Posted 5 years ago

“I got my first "Open Door Estimate" out of the blue-one of those mailing list things. It was about $20K under what I thought it should be. Fast forward one year and another estimate arrives at exactly what I was looking for. My husband and I needed to move-20 years in too much house and not enough maintenance. The team came to do the walk-through and were wonderful-very professional. (They are contractors and aren't able to give any information about how much the repair-credit will be). We expected to hear from Open Door within 5-10 days, but no word. We finally got in touch with someone and they said they were going to walk away and not buy. This is the only negative thing I have to say-they didn't communicate this to us. We asked why and it was due to too much maintenance needed. So......we had the siding on the house redone and tried again. We had to restart the whole process, but it worked like a charm the second time. The repair credit list was very long, and fair. We just couldn't afford to put any more money into the house. In total, we conceded ~ $17K-after putting ~$10 into the siding. The closing process was seamless and easy. I signed the paperwork the day before the final walk-through. *HINT* Have EVERYTHING out of the house BEFORE the walk-through. Our movers were about halfway through and the walk-through was pushed back ~ 4 hours--very stressful when you are closing on a new home the next day. But-Lisa at Open Door was AWESOME and pushed everything through anyway. After the close, I was concerned about whether Open Door would just let the house sit there and not do any of the work from the repair list. Within ~ 4 weeks, the house was listed with photos of a clean, beautiful home. This really impressed me about Open Door-they did the work and flipped the house. All in all, it was a hard move since I was emotionally tied to the house. It was a long process for us, about 4 months from the time we accepted the offer to the close, mainly due to our purchase of another home, but Open Door was very flexible about pushing out the close date. I would definitely recommend them-they gave a fair price and did the work that was listed.”

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Posted 5 years ago

Hi Tracie, great to hear you've had a good experience with us! We appreciate you choosing Opendoor for such an important transaction.

Posted 5 years ago

“They give you a high price ,and waste your time and call a few days later and say due to the fire in the hills near your house we can't buy it . I would go with a Real Estate agent for sure !!! F Grade !”

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Posted 5 years ago

“The whole process when smoothly. We went with Open Door to avoid the hassles of dealing with showings and all the other things that go along with selling a home.”

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(Houston) - Posted 5 years ago

“Very professional & proactive. They made this process so easy by communicating each step of the way. I highly recommend them!”

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(Dallas) - Posted 5 years ago

“I can’t tell you how much easier this has been than going the traditional route to sell our house. The move is stressful enough without that added worry. And thank you for being flexible about the closing. Open Door has been wonderful to work with.”

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Posted 5 years ago

That’s fantastic to hear Susanna, thanks for sharing your experience with us. 💙

Posted 5 years ago

“I have nothing but good things to say about Opendoor and the process of selling my house from beginning to end. I received a very competitive offer from Opendoor for a house that was my primary residence in Atlanta, GA but became a rental property. Communication with Opendoor was never delayed. Calls and emails were promptly returned. Specifically, to Alex C., Jessica P., and Adrianne W. in the Atlanta office, and Michael M. And Adam E. at O'kelley and Sorohan, Attorneys at Law. These rock stars did not miss a beat. My closing was out of state. The mobile notary met me at work in NC around 4:30 p.m. Monday to sign closing documentation. I am writing this review on a Wednesday night and my disbursement has already been wired to my checking account. The efficency and ease of selling through Opendoor is unnerving. But, trust and believe, it is the real deal.”

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Posted 5 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Sonya.

Posted 5 years ago

“Open door made the process of selling my home an easy smooth process and save me a lot of time and stress.. Would definitely come back to them again if I need to....”

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(Houston) - Posted 5 years ago

“Opendoor made selling my home hassle free. They are very professional and make it easy step by step of the process. Everything was by email, on the phone with one inspection and walk thru before going to sign the closing papers. The proceeds were in my account the next day. I highly recommended it.”

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(Raleigh) - Posted 5 years ago

“My transaction with Opendoor was seamless and better than expected! I had no surprises and was thrilled with every step of the process. Thank you Opendoor!”

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(Charlotte) - Posted 5 years ago

“Amazing. So simple and fair price. No hassles. No showings. Still can't believe it's sold.”

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(Jacksonville) - Posted 5 years ago

“Before we put our home in the market we decided to give Opendoor a try, they gave us a excellent higher than the zestimate offer. They came in for the inspection and got back to us with a fair repair assessment. As a military family, we told them we would need to leave by certain date and they accommodated to us. Everything went exactly as they told us it would, we couldn't believe our house was sold and everythibg was so simple.”

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Posted 5 years ago

Dereck This is great to hear! Thank you for supporting what we do and happy to hear you've had a great experience with us.

Posted 5 years ago

“Selling our home through Opendoor is the 21st century way of doing it. It was completely hassle-free, stress free. The team at Opendoor was available and easy to communicate to. They had every option for making the home sale as smooth as possible. I would highly recommend Opendoor to anyone who wants to sell their home without the stress of repairs/cleaning/showing and uncertainty.”

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(Austin) - Posted 5 years ago

“Everything about this closing and sale was "open book". I had read so many reviews of how it would seem fair until you started getting "nickel and dimed" about everything, including suggested repairs. However, none of that occurred with us. The suggested repairs were mostly handled by us and we got credit for them and an adjusted return from the closing proceeds. Lisa was very communicative with us and the correspondence between them, us, and the office of the closing attorney was seamless and timely. I would DEFINITELY recommend Opendoor to other individuals (in fact, I have already done so to two of my co-workers that are considering selling their homes in the near to not-too-distant future, already)!.”

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(Raleigh) - Posted 5 years ago

“Extremely low offer that was well below market, and then they wanted to take an additional $19,000 off that for a "processing concession." Net of it all was a final offer than was nearly $10,000 below what we paid for the house three years ago in an area with property values that are growing well above the national average. I get that they need to make their money somehow but it's like these guys took a lesson from Pawn Stars on how to make insultingly low offers. Would not consider using them again.”

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Posted 5 years ago

Tim, I’m sorry to hear your experience with Opendoor was less than stellar. Your feedback matters to us. Please email community@opendoor.com with more information about your experience and the property address so our team can learn more.

Posted 5 years ago

“The price we got was right in with what others in the neighborhood were selling for. The amount taken for repairs was reasonable. We had to do almost nothing. They took care of everything. We got to the closing attorney's office - ten minutes from home - right on time at 3pm. The attorney was waiting, and we went right in. Twelve minutes later we left. It was completely painless.”

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Posted 5 years ago

This is great to hear! Thank you for supporting what we do and happy to hear you've had a great experience with us.

Posted 5 years ago

“Offer was well below market value. Opendoor takes 10% of price right off the bat. I suspect that these positive reviews are not real.”

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Posted 5 years ago

Scott, We value your feedback and take it seriously. Please email community@opendoor.com with more information about your experience and the property address.

Posted 5 years ago

Opendoor is rated 4.4 based on 3,352 reviews