Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,367 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

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“We are selling our house so I thought I would give a opendoor a chance because I read all the positive reviews online. Their offer for us was not only a lowball offer… It was a completely insulting offer. Over $50,000 below fair market value. And on top of that before they even came to see the house, quoted 12% in fees. We would’ve lost money if we would have gone with opendoor. I would have to agree with some of the reviews on here that it appears the reviews are false. I can’t imagine people selling their house for so far below market value with no problem. I would avoid even wasting your time getting a quote from open door.”

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Posted 5 years ago

John Sorry to hear this, and thanks for taking the time to share your feedback with us. Please email community@opendoor.com with more information about your experience and the property address so we can better understand how our teams can improve.

Posted 5 years ago

“This was the easiest home sale that we have ever experienced. Opendoor is upfront from the start and was very helpful with any questions that we may have had. We would not hesitate to work with Opendoor again or refer our family or friends, as a matter of fact we already have. You would be foolish NOT to give them a call before you list with a conventional realtor.”

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(Riverside) - Posted 5 years ago

“We wanted to move to ridgefield but felt stuck in our small house that needed repairs before we could even think about selling. Open door came in and gave us a fair market value offer and were going to take care of all the repairs for a small fee off the price they offered. We were even able to stay in the house a week after we sold it until we could close and move into our new house. It was stress free and easy! And FAST!”

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(Portland) - Posted 5 years ago

“Buying an Open Door house has been by far the worst experience. They close at 5 and have weekends off. They would not sign Amendments after the inspection and they would not correspond in a timely manner and now I am out of my earnest money and then no repairs are done. I had to do a termination agreement. They absolutely suck!!”

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Posted 5 years ago

Hi Kennedy, We apologize for what sounds like a frustrating experience. Our records indicate that you were able to get the support you needed and decided to move forward with the property. Regardless, we will be sharing your feedback about the difficulty you had getting in contact with us as we are always looking to improve the experience for all customers. Thank you for choosing Opendoor for such an important transaction.

Posted 5 years ago

“Opendoor would not even give us an offer citing a lack of comparable properties in our area. There are houses selling left and right around us so I don’t think they looked too hard in the entire hour it took them to answer us. Very disappointing.”

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Posted 5 years ago

Mac, we apologize for the less than satisfactory experience with us. Please reach out at community@opendoor.com so we can investigate.

Posted 5 years ago

“Working with Opendoor to sell our home was a great experience. From their initial offer, they were fair, communicative, and very responsive. Our local team was comprised of great individuals that were a pure pleasure to work with. I cannot recommend them more highly! We've never had great experiences working with Realtors, even those recommended to us by close, personal friends. You cannot say the same of Opendoor. They are committed to making the process as easy and smooth on you as they possibly can. If you're looking to sell your home --- sell to Opendoor.”

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(Raleigh) - Posted 5 years ago

“Almost effortless and would definitely recommend it to everyone. Everything went as planned and no hiccups. Great group of people to work with”

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(Raleigh) - Posted 5 years ago

“It might be easy to sell a house to Opendoor, but buying from them was a nightmare. First when we went to do the inspection the utilities were turned off. Then when the utilities were turned on we went to do the inspection, but the AC wasn't working so we couldn't set up the radon test. Finally after all this was done it turned out I couldn't get a conventional loan for the Condo because the HOA was missing Building Ordinance and Law Endorsement coverage from their insurance policy. Opendoor had advertised that this place could be bought with a conventional loan only or cash, but they obviously didn't do any research on that. Without financing I had to back out of buying the property and was out $520 for the inspection, not to mention all the time and effort I put into buying the house.”

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Posted 5 years ago

We are sorry your experience was less than stellar. We want to give the best possible experience to everyone and are sorry we fell short here. Please reach out to community@opendoor.com with more information about your experience and include the property address so we can quickly investigate.

Posted 5 years ago

“Structuring and making real estate deals aren’t always easy. Open Door particularly Karly Hamilton worked hard to make it a win win experience!”

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Posted 5 years ago

“My Opendoor experience could not have been better. I needed to sell my home after moving into a larger one in order to take care of my aging mother. I didn't have time or energy to deal with showing the house or waiting for it to sell. Several years ago I sold two other homes the traditional realtor route and this transaction was so much easier and less stressful. I kept waiting for the "Got ya" expecting there to be some type of catch. At least that's what I heard from the realtor community in my town with lots of negative talk about it. Well that never happened. I got a fair market price for my house reasonable repairs and the net difference between the proceeds was only 1500 higher vs going with a realtor. (that is IF my house sold right away). Every month it didn't the break even point changed. So I feel like a Win. Thanks Opendoor I will recommend you to my friends.”

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(Austin) - Posted 5 years ago

“When my wife and I decided to move. We knew we needed a experienced real estate agency because our house had some issues. I saw the Opendoor ad on Facebook and looked into it. I was very skeptical because I had clicked on ads before. The process was super simple and the further I got my confidence grew with them. They were very communicative and led me through the process the whole time. The offer was fair and the repair costs for my house were extremely fair. The title company that they used were just as awesome. From the first email they sent me to closing. My experience could not have been better. I would HIGHLY recommend everyone that I had any dealings with.”

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(Dallas) - Posted 5 years ago

“Joshua was incredible. professional and friendly. Extremely easy process. Courtney at title was very nice and diligent. i have another house to offer you .”

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(Orlando) - Posted 5 years ago

“Lots of support from Opendoor. Many people reached out to me during the process. I am totally satisfied and recommend.”

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(Raleigh) - Posted 5 years ago

“Absolute professional experience if you don't like showing or want to sell quickly or having trouble with payments Open door is a much better option then giving it to the cash buyers. We had this investment home going in the loss but open door helped us to break even.”

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(San_antonio) - Posted 5 years ago

“During a very difficult time of my life having to sell my home quickly and efficiently, Opendoor provided a fantastic experience and got the job done. I was more than pleased with every facet of the process, and with the caring and helpful professional team provided to me.”

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(Raleigh) - Posted 5 years ago

“We tried to sell our house a few years ago ourselves, and ended up losing a lot of money by keeping it on the market for over a year while 3 contracts fell through. This time, I didn't want to deal with the stress or worry about it and contacted Opendoor for an offer. They were very fair in their initial offer and we were under contract in a matter of days. The inspection process was very thorough and we had no problems at all in agreeing to what they asked for. At close, we signed the paperwork on 6/13, moved out on 6/14, and had the money in our account on 6/17. I told my husband that it didn't feel like we even sold it - no showings, no staging, nothing. The team at Opendoor was very quick to communicate with us to answer questions and I would recommend them 100% to anyone thinking of selling. Their process allowed us to move forward quickly and with confidence that we would close on time, not have the rug pulled out from under us at the last minute. I truly think where we ended up after the commission and repairs is better than where we would be on the open market. Opendoor is the best - thank you so much!!”

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(Charlotte) - Posted 5 years ago

“Brock Frederiksen, Aquistion Closing Manager, was with me every step of the way. He was very knowledgeable, patient and kind. He was quick to respond to my emails and phone calls. I felt reassured that all would go well and that I was in good hands with Brock. Selling my home with Open Door was the best decision I have made.”

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(San_antonio) - Posted 5 years ago

“This is my 2nd time I have used Opendoor within the last 2 years. Found to be great communicators, top notch easy software. Offers have been fair, taking in consideration what I believed through careful research to be retail value of home minus repairs needed. Closed without any hitches. Thank you !”

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(Atlanta) - Posted 5 years ago

That's amazing to hear Stuart! Thanks for sharing your experience and choosing Opendoor. We wish you all the best!

Posted 5 years ago

“It seems that everytime we find a property, even one that has been on the market for months with no offers, and we put one on, all of the sudden there are 5 offers that came in suddenly. It feels like you want me to up my offer and that is something that I will not do. I am also finding houses a bit more expensive then other companies.”

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Posted 5 years ago

“Well, I heard back quickly once I submitted the online application. That part was really easy. When I heard back, it was with the offer. I couldn't believe it was that quick. However, all of the comps in my neighborhood were from over a year previously and the offer was $50,000 less than the market value of my home. The rep asked for pictures of the current comps that were just pulled on my home by my real estate agent showing the current value (I didn't tell her I was talking with opendoor :/ After sending the real time comps, I never heard back. Finally I followed up and he quickly sent over another offer. $48,000 below market. I guess this is how they make their $$$ offer way less and hike up the price when they sell it. I give them three stars for initial engagement and -2 star for laughable offers...both times.”

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Posted 5 years ago

We appreciate you taking some time to share your honest feedback. Please know that we have shared your insights with our internal teams. If you have any additional feedback you would like to share please email community@opendoor.com.

Posted 5 years ago

Opendoor is rated 4.4 based on 3,367 reviews