Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

4.4 Rating 3,350 Reviews

86 %

of reviewers recommend Opendoor

Company Reviews

Metrics

Info

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

Visit Website

Email:

community@opendoor.com

Write Your review

Tell us how Opendoor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to follow the instructions and I was helped very quickly when I had any questions.”

Helpful Report

(Las_vegas) - Posted 3 years ago

Hi Kevin, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 3 years ago

“I requested an offer from OpenDoor. The representative contacted me and we scheduled a walk through tour and then they had someone come out and look at the outside of my house. They then said that I would get my final offer by Saturday. I don't hear anything, so I contacted OpenDoor on Monday. They said they would their team is working on it. I hear nothing, so I contact them on Tuesday and they same the same thing. Still no word, so I contact them on Wednesday. Now they say they lost my video walk through and we will need to do it again. I say no b/c I have lost trust that OpenDoor will be able to close on the day I want to close. OpenDoor says they understand, but they found the video and will get me a final offer out anyway. That was almost a week ago and still no final offer. OpenDoor isn't capable of doing what they say they are going to do and they do not contact you letting you know what is going on, you have to hound them.”

Helpful Report

Posted 3 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 3 years ago

“The opendoor experience was a very easy and painless process. They were very transparent with their fees and offer. What they offered in the beginning is what we walked away with at the end of closing. They did not offer a big number up front and then half way through the process try to bring the number down by saying a bunch of stuff was wrong with the property, etc. We picked our close date. We had plenty of time to get everything completed. All we had to do was upload pictures of the property at the end and that was very easy and user friendly. The only negative was it was a little difficult getting a hold of our opendoor partner (the one handling our sale) simply because we had to call her and leave a message and then she would have to call us back and it sometimes would take her a day or 2 to get back to us. Very little communication from or with her, but other than that it was a very easy process. I would highly recommend using opendoor when selling your property. Overall, it was a very positive experience.”

Helpful Report

(Las_vegas) - Posted 3 years ago

Hi Tami, thanks for taking the time to send your feedback to us. We will definitely share this with the team so we can continue improving the Opendoor experience. If there's anything we can help with, please reach out to resolution@opendoor.com with your name and property address.

Posted 3 years ago

“Easy system! People were friendly and accommodating. I would sell again to Opendoor!”

Helpful Report

(Phoenix) - Posted 3 years ago

Thank you for supporting what we do, Arthur, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“Easy process, selling and buying process all done by the app and email. Flexible options and any issues were addressed by Opendoor in a timely manner.”

Helpful Report

(San_antonio) - Posted 3 years ago

Thanks for spreading the word about Opendoor, Nikki, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“Opendoor made a stressful experience of selling my home absolutely stressLESS !! Opendoor took away all the worry, the hassle of showing my home, all the worry about fixing things, staging the home, leaving for showings, all the figuring out dates and closing and what will I do once I close, how do I set up closing… they truly simplified selling your home. No showings a zoom call to view your home, an offer you electronically sign, a closing date set BY YOU, 24/7/365 internet notarized closing, and I even got a 7 day late check out after closing!! All of this took place on my timeframe from the comfort of my home which in the days of COVID-19 this is important for health safety!! Don’t believe the haters… Opendoor’s offer was higher than any local realtor wanted to sell my house for and the Opendoor fees are on par with local realty too … in fact the Opendoor repair fee was much less than the local contractor!! Opendoor IS the ONLY stress free way to sell your home !!”

Helpful Report

(Phoenix) - Posted 3 years ago

That’s amazing to hear, Michelle! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.

Posted 3 years ago

“Absolutely the least painful way to sell real-estate. Did not have to worry about "showing" the house, and it made out move out much easier...”

Helpful Report

(Phoenix) - Posted 3 years ago

Hi James, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 3 years ago

“This was stress free, and especially the state of the world right now. This is the best way to sell a home . Chris was amazing , so honest and helpful a delight . Escrow staff also were great .”

Helpful Report

Posted 3 years ago

We are very happy to hear this, Tiana! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“Opendoor was great. We decided to move back to NY to be closer to family and from start to finish we were done in less than 30 days. Having 3 dogs would have made it difficult to show our home so opendoor was the way to go. The team was very helpful and responsive to all our questions. The fact that we could stay in our home even after we closed made the transition even easier back to NY. Thanks so much. Amy & sally”

Helpful Report

(Charlotte) - Posted 3 years ago

That’s amazing to hear, Amy! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.

Posted 3 years ago

“It was a stress free, experience with amazing team , who treated you as if you were a good friend not a business transaction. Lovely Experience!”

Helpful Report

(Los_angeles) - Posted 3 years ago

Tiana, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!

Posted 3 years ago

“Awesome service, prompt and fair with the price. We are satisfied”

Helpful Report

Posted 3 years ago

Thanks for spreading the word about Opendoor and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“The easiest and best real estate transaction we’ve done. Everything went smoothly, as planned.”

Helpful Report

Posted 3 years ago

Thank you for supporting what we do and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“I had a very easy and fast experience! Had my final offer a few days after my initial, selected my close date, and opted for late check out. This was the easiest selling experience I’ve had to date. No open houses, no hassles! I would totally recommend Open Door to anyone looking to sell their home.”

Helpful Report

(Sacramento) - Posted 3 years ago

We are very happy to hear this, Rebecca! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“Mike was very professional and knowledgeable”

Helpful Report

Posted 3 years ago

Hi Brenda, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 3 years ago

“Opendoor has no human beings working there. Simply automated and the folks you will speak to do not have a real estate license nor any knowledge about real estate. Impossible company to work with. Annoying and frustrating. DON'T USE THEM”

Helpful Report

Posted 3 years ago

We always strive to provide a stress-free, positive experience with Opendoor, and we would like to learn more about what happened. Could you please reach out to resolution@opendoor.com with your name and property address so we can investigate? Thanks a lot!

Posted 3 years ago

“Our experience with OpenDoor was amazing! From start to finish the process was seamless. OpenDoor kept us informed throughout the process and everything went smoothly.”

Opendoor 5 star review on 23rd October 2021

Helpful Report

(Orlando) - Posted 3 years ago

We are very happy to hear this, Steve! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“unbelievably fantastic. highly recommend. my experience partner, david nunez, was amazing. the entire support team of opendoor made everything easy, painless, stressless and flexible to our moving schedule. have recommended opendoor to our friends and some have contacted you and satisfied with the response they received.”

Helpful Report

(Charlotte) - Posted 3 years ago

Charlotte, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 3 years ago

“My wife and I recently sold our home to Opendoor, and we were very pleased with our experience. We received a very good market rate cash offer for our home. There were no issues or surprises along the way. Opendoor's "late checkout" program was flexible and perfect for our needs. Their staff was courteous, professional, and responsive at all times.”

Helpful Report

Posted 3 years ago

Thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!

Posted 3 years ago

“Selling my house with Opendoor was a great experience. From my first contact to the final closing, I was treated with respect and honesty. After my video walk through I received my final offer from Opendoor within a few days. No showings, no inspections, no hassles, and no surprises. I was totally happy and satisfied with the final outcome. Start to finish was about 2 months, I received the proceeds from the sale and notification of Mortgage payoff shortly after closing. Truly and great experience, who knew selling a house could be so hassle free. I truly 100% recommend Opendoor.”

Helpful Report

(Tampa) - Posted 3 years ago

We are very happy to hear this, Doug! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“They undervalued my home by $20,000 over comps in the neighborhood, then said I would have to pay them $11,000 for landscaping a .28 acre lot! Then refuse to even discuss actual needs and say “we won’t come back out, it is what it is” Only sell to them if you are desperate!”

Helpful Report

Posted 3 years ago

Thank you for taking the time to share your feedback with us! A negotiation doesn’t reach a common ground every time, but we are constantly improving our services and we would like to look into this further for you. Please reach out to contact@opendoor.com with your name, property address, and the details of your experience so we can investigate this situation.

Posted 3 years ago

Opendoor is rated 4.4 based on 3,350 reviews