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Opendoor Reviews

4.4 Rating 3,372 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
Opendoor tried to sell me a home with a crack in the foundation and refused to make any repair. Costs for the repair ranged from $30,000 to $35,000 by two independent quotes. It is difficult to believe they were unaware. The disclosure was checked as “no representation”. Now I know why.
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Posted 2 years ago
We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.
Posted 2 years ago
Our father passed away suddenly and did not leave a will, there for his estate went through probate. We need to sell his home quick. We contacted realtors, but Opendoor offer us much more than what the realtors wanted to list at. Opendoor was very patient and willing to work with us during the process of probate. The whole experience was extremely easy and fast. I would highly recommend to anyone going through probate or anyone who wants a fast and easy sell process. I am extremely pleased and happy with Opendoor :)
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(Las_vegas) - Posted 2 years ago
That’s amazing to hear, Michele! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.
Posted 2 years ago
I’ve already told everyone I know about opendoor. Admittedly I was skeptical through the entire process, but that was only because of how easy everything was. A quick zoom meeting, pick your close date, move out, take a few pics, and they wired the funds next day. And the offer was very competitive. No staging for showings, no inspections. Can’t say enough good things about my selling experience.
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(Indianapolis_in) - Posted 2 years ago
That’s amazing to hear, Stephen! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.
Posted 2 years ago
It was a phenomenal easy process! They were straightforward with all information upfront with everything and prompt with their responses! Absolutely nothing negative to say whatsoever this is the ultimate way to sell your home!
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Posted 2 years ago
Eric, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!
Posted 2 years ago
Everyone was very informative and helpful. The process has been wonderful
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Posted 2 years ago
We are very happy to hear this, Katherine! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
I recently tried to buy a house from Opendoor. We went in under list price and got the response, "sorry we're too far apart, offer is declined." Far enough. So we escalated in 5k increments over and over and over. Each time getting the same response. Until we were literally 5k under asking...and still the same response. I'm not upset we couldn't come to terms on a price – that's the game. What I am upset about is that this process took nearly 5 days of back and forth, when all they had to say was "we're not accepting anything below asking." They wasted my time, their time, and the relator's time. Be transparent. The lack of up front honesty, IMO, is a huge red flag. I recommend folks stay away from this company. And if you ask most relators, they hate working with this company for this very reason. Just a horribly customer experience. I wish i could give them zero stars.
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Posted 2 years ago
Opendoor was very professional and assisted with all the paperwork. They were easy to reach and quick to respond. The website was easy to use as well and guided me through all the quick steps in closing. They took the stress and hassle out of having to go through the entire house selling process.
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(San_antonio) - Posted 2 years ago
Diana, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 2 years ago
Fast, easy, and painless experience. Questions were answered quickly and everyone was friendly. The money was deposited on time and the 7 day free rent back help us with finalizing our move to our new home,
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(Las_vegas) - Posted 2 years ago
Hi Tuvache, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 2 years ago
Opendoor started sending me offers on my home November 2021. I thought they were legitimate offers. I was ready to accept, but the home I was looking at sold. The continued sending me offers every few weeks. I found another home and they sent me an offer that was enough to accept. I started the loan process and now have an inquiry on my credit report. I did a video walkthrough and was told an exterior assessment would take place with the final offer the next day. I confirmed that the assessment was happening and was told it was cancelled. The reason the agent Jess gave me was that there were no comps in my neighborhood from the past two years, so they could not move forward. I don't understand why they would send me their offers because this information was easily available if it was required. The only reason I did not give 1 star is the agent who assisted me was friendly, but I just wasted time, money driving back and forth to see the property I was going to buy and my credit has now been affected with the loan inquiry that I never would have agreed to if I did not think Opendoor was serious about buying my home.
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Posted 2 years ago
We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?
Posted 2 years ago
Amazing experience, selling our home and buying a new home with Opendoor. In the past I have bought and sold about 12 homes, some to fix and flip and some to live in. In this market in Phoenix it is not often you can complete the sell buy process smoothly and profitably. But with Opendoor I was able to sell my home and purchase a dream home in days. Earning more profit, about $40K more and saving on fees about $10K saved using the Opendoor process. At the same time having the flexibility to choose closing dates. Opendoor adds a lot of value to the real estate process! Gio and Torri
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Posted 2 years ago
That’s amazing to hear, Giovanni! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.
Posted 2 years ago
Opendoor helped us in the very competitive market we live in as well as the way housing market is overall. They did so with their cash backed offer option allowing our offer to be more competitive. Our assigned realtor Glen Schwam was amazing and assisted us greatly from start to finish of the process. He was available when needed and answered all our questions as first time buyers. He is extremely knowledgeable and very honest which is appreciated when not sure of how everything works. Would highly recommend Opendoor and especially using Glen.
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Posted 2 years ago
We love hearing stories like yours, Jon! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!
Posted 2 years ago
I highly recommend Open Door. The sale was simple and convenient. I will recommend Open Door to everyone who would enjoy the opportunity of selling their home without Hassel.
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(Atlanta) - Posted 2 years ago
Sonja, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!
Posted 2 years ago
I went in to this "home-buying process" a little hesitant, but had a great experience with Opendoor. They made selling my property less complicated than expected and hassle free. My home advisor Cole C was extremely helpful, and always made sure he was available to answer any questions I had. They made me an amazing offer on my home, and I never felt pressured or obligated to accept. The ease of this experience, and the sale of my home has been amazing for me in so many ways. I am so happy. I will definitely be using and recommending OpenDoor in the future.
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(Dallas) - Posted 2 years ago
That’s amazing to hear, Georgia! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.
Posted 2 years ago
Happy with selling price, efficient, easy to work with Opendoor staffs, very professional!
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Posted 2 years ago
We are very happy to hear this, Teresa! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!
Posted 2 years ago
It was a very good experience. David Nunez was my advisor and always had the answers I needed in a timely fashion.
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(Charlotte) - Posted 2 years ago
Thomas, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 2 years ago
Everything went very smoothly and we were pleased with the offer and all the follow up.
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(Phoenix) - Posted 2 years ago
Thanks for spreading the word about Opendoor, Rebecca, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!
Posted 2 years ago
The entire process with Open Door was smooth and seamless from start to finish. We will be recommending to all of our friends, and 2 of them have already begun the process of selling with Open Door!
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(Tampa) - Posted 2 years ago
Thanks for spreading the word about Opendoor, Stuart, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!
Posted 2 years ago
I think overall things went very smooth
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(Tucson) - Posted 2 years ago
Hi Walter, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!
Posted 2 years ago
Opendoor made selling my house a breeze. The customer service was excellent. They were friendly and responsive and the process was so easy. They took the stress out of moving. I would definitely recommend using them.
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Posted 2 years ago
Kathy, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!
Posted 2 years ago
OpenDoor was a nice surprise to the whole insane moving process. I have 3 young kids and to not have to deal with the hassle of keeping my house clean for showings, or even knowing when or what it would sell was such a stress relief! They did everything at the exact time they said they would. And the best part was they were so flexible with my closing date since we were having issues with our new build. Definitely would recommend.
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Posted 2 years ago
Kylie, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!
Posted 2 years ago
Opendoor is rated 4.4 based on 3,372 reviews